Smart documentation forms - Answerforms that are tailored based on patient data to
emphasize data elements pertinent to the patient's conditions and healthcare needs.
.Order sets, care plans and protocols - AnswerStructured approaches to encourage
correct and efficient ordering, promote evidence-based best practices, and provide
different management recommendations for different patient situations.
.Parameter guideline - Answeralgorithms to promote correct entry of orders and
documentation.
.Critiques and "immediate warnings" - AnswerAlerts that are presented just after a user
has entered an order, a prescription or a documentation item, to show a potential
hazard or a recommendation for further information.
.Relevant data summaries - AnswerA single-patient view that summarizes, organizes
and filters a patient's information to highlight important management issues.
.Multiple monitors - Answera display of activity among all patients on a care unit, which
helps providers prioritize tasks and ensures that important activities are not omitted
while providers are multitasking among patients.
.Predictive and retrospective analytics: - AnswerAnalytic methods that combine multiple
factors using statistical and artificial intelligence techniques to provide risk predictions,
stratify patients and measure progress on broad initiatives.
."Info" buttons - Answerfiltered reference information and knowledge resources within
fields or "buttons" where info is provided to the end user in the context of the current
data display also referred to as metadata, or "data about data".
.Expert workup and management advisers - AnswerDiagnostic and expert systems that
track and advise a patient workup and management of the patient based on evidence-
based protocols.
.Event-triggered alerts - AnswerWarnings triggered within the system based on data
that alert the clinical user to a new event occurring asynchronously, such as an
abnormal lab result.
.Reminders - AnswerTime-triggered events within the system reminding the clinical user
of a task needed to be based on predetermined time within the system.
.clinical transformation - Answerrelative to workflow redesign; it is a complete alteration
of the clinical environment and should be used cautiously to describe redesign efforts;
, transformation is defined as "a radical change approach that produces a more
responsive organization that is more capable of performing in unstable and changing
environments that organizations continue to be faced with";
- this would imply that the manner in which work is carried out and the outcomes
achieved are completely different from the prior state. which is not always true when the
change involves implementing technology
- technology can be used to launch or in conjunction with a clinical transformation
initiative but the implementation of technology alone is not considered transformational.
-
.Optimization - Answer- when workflow analysis occurs post implementation, it is often
referred to as ________________
- it is the process of moving conditions past their current states and into more efficient
and effective methods of performing tasks.
-it is considered to be the act, process, or methodology of making something (as a
design, system or decision) as fully perfect, functional, and effective as possible.
.Process Analysis - Answerbreaking down the work process into a sequential series of
steps that can be examined and assessed to improve effectiveness and efficiency;
explains how work takes place, gets done, or how it can be done.
.Workflow analysis - Answerobservation and documentation of workflow to better
understand what is happening in the current environment and how it can be altered is
referred to as this process.
- it requires careful attention to detail and the ability to moderate group discussions,
organize concepts, and generate solutions.
- this is part of every functional area the INS engages in.
.Process Map - Answera typical output of workflow analysis is a visual depiction of the
process called a ______ ________; this provides an excellent tool to identify specific
steps in the workflow analysis process.
- it also provides a vehicle for communication and a tool upon which to build educational
material, procedures and policies.
- an example is the swim-lane technique
.workflow - Answer- a term used to describe the action or execution of a series of tasks
in a prescribed sequence.
- a progression of steps (tasks, events, interactions) that consitute:
1) a work process
2) involves two or more persons
3) creates and adds value to the organizations activities.
- also known as a process or process flow particularly in the context of implementation.
.swim-lane technique - Answerbecause workflow crosses many different care providers,
it may be useful to construct the process map using this technique, which uses