Certified Peer Support
Specialists December
, Certified Peer Support Specialists
December Exam Q&A 100% Solved
2 Parts of Human Experience Language - ✔✔1. Person first
2. Every day, non-clinical
A sentence is not 'human experience language' unless - ✔✔It is person first and
uses everyday non-clinical language
3 risks of NOT using human experience language - ✔✔1. Enhances power
differences
2. Limits personal choice
3. Leads to the same way of thinking
Restate the sentence using Human Experience Language:
Tasha is a paranoid schizophrenic who is de-compensating rapidly - ✔✔Tasha is
currently struggling and I want to find a way to support her.
Golden Question (trauma) - ✔✔What happened to you?
Instead of asking what's wrong with you - ✔✔What happened to you?
1|Page
©JOSHCLAY 2025/2026. YEAR PUBLISHED 2025.
, trauma informed practice - ✔✔Creating environment that works on the
assumption everyone has experienced trauma at some point in their life.
Not about avoiding discomfort but creating an environment where it is safe to
feel those feelings
Fight/flight/freeze/fawn/flood/fatigue changes.... - ✔✔the body's systems and
people can lose the ability to communicate properly.
6 Trauma responses - ✔✔1. Fight: Fighting a threat
2. Flight: Fleeing a threat
3. Freeze: Freezing and not doing anything in response to a threat
4. Flooding: Being flooded with emotions in response to a threat
5. Fawn: Cooperating or submitting to one's threat or captor
6. Fatigue: Feeling tired and/or sleeping in response to a threat
Best environments will create healing environments and... - ✔✔and minimize
the risk of putting someone in fight/flight/freeze/fawn/flood/fatigue, develop
tools and supports
Best environments work on the assumption.... - ✔✔how someone interacts
with the world is an adaptation to cope with trauma
2|Page
©JOSHCLAY 2025/2026. YEAR PUBLISHED 2025.
Specialists December
, Certified Peer Support Specialists
December Exam Q&A 100% Solved
2 Parts of Human Experience Language - ✔✔1. Person first
2. Every day, non-clinical
A sentence is not 'human experience language' unless - ✔✔It is person first and
uses everyday non-clinical language
3 risks of NOT using human experience language - ✔✔1. Enhances power
differences
2. Limits personal choice
3. Leads to the same way of thinking
Restate the sentence using Human Experience Language:
Tasha is a paranoid schizophrenic who is de-compensating rapidly - ✔✔Tasha is
currently struggling and I want to find a way to support her.
Golden Question (trauma) - ✔✔What happened to you?
Instead of asking what's wrong with you - ✔✔What happened to you?
1|Page
©JOSHCLAY 2025/2026. YEAR PUBLISHED 2025.
, trauma informed practice - ✔✔Creating environment that works on the
assumption everyone has experienced trauma at some point in their life.
Not about avoiding discomfort but creating an environment where it is safe to
feel those feelings
Fight/flight/freeze/fawn/flood/fatigue changes.... - ✔✔the body's systems and
people can lose the ability to communicate properly.
6 Trauma responses - ✔✔1. Fight: Fighting a threat
2. Flight: Fleeing a threat
3. Freeze: Freezing and not doing anything in response to a threat
4. Flooding: Being flooded with emotions in response to a threat
5. Fawn: Cooperating or submitting to one's threat or captor
6. Fatigue: Feeling tired and/or sleeping in response to a threat
Best environments will create healing environments and... - ✔✔and minimize
the risk of putting someone in fight/flight/freeze/fawn/flood/fatigue, develop
tools and supports
Best environments work on the assumption.... - ✔✔how someone interacts
with the world is an adaptation to cope with trauma
2|Page
©JOSHCLAY 2025/2026. YEAR PUBLISHED 2025.
