EFFECTIVE POLICE SUPERVISION 9TH EDITION-
CHAPTER 1
According to More and Miller, first line supervisors are: - Answers- an integral part of
management
What most supervisor's deal with in the workplace..... - Answers- Human Behavior
If supervisors are successful in the performance of their duties, - Answers- the
organization will become more effective
Transition from a line position to a first-line supervisor means that, administratively,
supervisors.... - Answers- usually head a given operation and become part of
management
Conversion to the position of first-line supervisor - Answers- demands the ability to
accept and adapt to change
Affective skills deal with - Answers- emotions, values, attitudes
Knowledge based skills deal with..... - Answers- Analysis, interpretation, resolution
Supervisors demonstrating knowledge-based skills will - Answers- provide officers with
appropriate administrative and technical support
In order for supervisors to accomplish work through people, they must - Answers- know
the abilities and limitations of each employee
Supervisors demonstrating human skills should - Answers- Perform as professionals
and set the standards for employees
A failure by a subordinate to perform at acceptable levels must be - Answers-
confronted and resolved in favor of the organization
In order for officers to feel a part of the organization - Answers- job satisfaction should
be accomplished by allowing officers to achieve individual needs while organizational
needs are satisfied
Progressive police agencies open the decision-making process to - Answers-
employees who have first-hand knowledge and are allowed to study problems
confronting the agency
The real by-product of participative management is that it - Answers- creates a work
environment in which officers want to work
CHAPTER 1
According to More and Miller, first line supervisors are: - Answers- an integral part of
management
What most supervisor's deal with in the workplace..... - Answers- Human Behavior
If supervisors are successful in the performance of their duties, - Answers- the
organization will become more effective
Transition from a line position to a first-line supervisor means that, administratively,
supervisors.... - Answers- usually head a given operation and become part of
management
Conversion to the position of first-line supervisor - Answers- demands the ability to
accept and adapt to change
Affective skills deal with - Answers- emotions, values, attitudes
Knowledge based skills deal with..... - Answers- Analysis, interpretation, resolution
Supervisors demonstrating knowledge-based skills will - Answers- provide officers with
appropriate administrative and technical support
In order for supervisors to accomplish work through people, they must - Answers- know
the abilities and limitations of each employee
Supervisors demonstrating human skills should - Answers- Perform as professionals
and set the standards for employees
A failure by a subordinate to perform at acceptable levels must be - Answers-
confronted and resolved in favor of the organization
In order for officers to feel a part of the organization - Answers- job satisfaction should
be accomplished by allowing officers to achieve individual needs while organizational
needs are satisfied
Progressive police agencies open the decision-making process to - Answers-
employees who have first-hand knowledge and are allowed to study problems
confronting the agency
The real by-product of participative management is that it - Answers- creates a work
environment in which officers want to work
