WGU C235 Training and Development EXAM Questions with Verified Answers 2025 / 2026 Grade A+ Guarantee

WGU C235 Training and Development EXAM
Questions with Verified Answers
Grade A+ Guarantee


1. 360 Degree Review: Receiving feedback from all those affected by the work of a p
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articular individual, including customers, suppliers, bosses, subordinates, peers, and
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others.



2. 4 Cs: Communication skills, collaboration skills, cognitive skills, and consulting s
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kills.




3. ABC Rule: A way in which to deliver both positive and negative feedback that is
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non-accusatory and non- g g




inflammatory ("When you do A, then I feel B, and the organizational consequences
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are C").
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4. ADDIE Model: A common framework for training and development where the five st
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eps in the model are Assessment, Design, Development, Implementation, and
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,Evaluation.




5. ASTD Competency Model: States the competencies needed by trainers and facili
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tators, including "foundational" competencies, such as interpersonal skills (e.g., comm
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unicating effectively), business and management knowledge (e.g., thinking strategic
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ally), and personal traits (e.g., adaptability).
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6. Action Learning: An approach to leadership development that integrates class-
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room learning and on-the-job learning by working on real problems.
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7. Adverse Impact: A substantially different rate of selection in hiring, promotion or ot
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her employment decision which works to the disadvantage of members of a race, sex
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or ethnic group.
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8. Affirmative Defense: Supervisors are taught what sexual harassment is, how to pr
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event it, and what to do in case an employee claims that he or she has been a victim of
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sexual harassment. g




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,9. Alternation Rankins: A ranking approach where a supervisor will identify the top a
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nd bottom performers, remove their names from the group of ratees, and repeat this p
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rocess until all employees are ranked.
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10. Action Plan: A plan developed at the end of training to aid in transfer, overcom-
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ing potential obstacles back at work, and avoiding relapse.
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11. Asychroneous: A type of e- g g g g




learning in which students do not interact at the same time, but whenever they are
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available.



12. Behavior ModelTraining: One well-
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researched approach to developing leaders in a classroom setting, particularly at the s
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upervisory level. g




13. Behavior Shaping: Refers to the selective reinforcement of successfully ap-
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proximate performance of a target behavior until the target is achieved.
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, 14. Behavior thinking: If what a leader is doesn't seem to explain effectiveness,
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