REAL 2023 PHYSICAL DAMAGE EXAM FOR PA
APPRAISAL LICENSE WITH BEST
EXPLANATION
How is a diamond condition fixed? - ANSWER>>By pulling the damage for length. Diamond is a
length condition.
When measuring a unibody vehicle, it is discovered that the left front rail is 111mm from spec
in width. What condition is this? - ANSWER>>Width is calculated from the center out, so a value
of -111mm on the left rail shows sway to the right and in toward centerline.
A collision damaged vehicle is discovered to be down in height at opposite end of the center
section. - ANSWER>>Twist condition.
When diagnosing the damage to a full frame assembly on a sport utility vehicle, it is determined
that the left side frame rail is higher than the right side frame rail. Technician A says the
damaged state is known as a twist condition. Technician B says a sway condition exists. Who is
right? - ANSWER>>Tech A. When a frame rail's relationship to the vehicle centerline is changed,
such as pushed either to the left or right, the condition is known as sway. "Twist" is referred as
the condition of the frame when entire sections are driven higher or lower than the opposite
side.
Metal fillers contain different ingredients that provide fillers with special properties. -
ANSWER>>Fiberglass offers more resistance to moisture
HSLA - ANSWER>>High Strength Low Alloy
When replacing the floor pan in the trunk area, what joint should be used to join the new pan
to the existing floor? - ANSWER>>An overlap joint
When acoustical foam is removed during the repair: - ANSWER>>It must be replaced with
acoustical foam.
When setting up a three-dimensional measuring system, it should be setup on an undamaged
area. - ANSWER>>Starting in the center section is the correct method.
,What is the plastic Black box in rear of the car? - ANSWER>>Vapor Canister
Grinding or squeaking from wheel is a sign of what? - ANSWER>>Bad Bearings
The insurance commissioner is responsible for everything except? - ANSWER>>Endorsing an
insurance company
How do you tell when a ball joint is bad? - ANSWER>>Measure fixed points from knuckle to
rotor
What makes the windows go up and down? - ANSWER>>Window regulator
What panel needs to get removed is there is damage to the quarter panel? - ANSWER>>The
taillight
Actuator - ANSWER>>Tells something to do something
Sensor - ANSWER>>Take reading and tell when something is wrong
What is Urethane Paint? - ANSWER>>Better than acrylic, extremely durable, and resists
chipping; easier to apply
What makes up the body of the vehicle? - ANSWER>>Anything that is welded together
Who has the first right to salvage? - ANSWER>>The insurer
What components make up a unibody? - ANSWER>>Last ANSWER, longest ANSWER on exam
question
What needs to be on an appraisal? - ANSWER>>A license number
The photo of the Buick sedan with a rear fixed axle: - ANSWER>>Two wheel alignment
What are the two most common types of engines? - ANSWER>>V and inline
What are the two types of vehicle bodies? - ANSWER>>Conventional full frame and
Unibody/Unitized construction
,What does PCV stand for? - ANSWER>>Positive Crankshaft Ventilation
What zones are on a Unibody frame? - ANSWER>>Crush zones
What does the PCV Valve do? - ANSWER>>It is a passage for gases to escape in a controlled
manner from the crankcase
C Pillar is also known as the - ANSWER>>Lock Pillar
What is the A Pillar - ANSWER>>Hinge Pillar
What connects to the A Pillar? - ANSWER>>The front door hinges, windshield, cowl, and the
front corner of the roof
B Pillar - ANSWER>>Center Pillar
2 door car has - ANSWER>>A & C Pillar
4 Door car has - ANSWER>>A, B, & C Pillars
What device starts the spark plug firing sequence? - ANSWER>>Camshaft Sensor
What is a solenoid value/ starter solenoid? - ANSWER>>The park of a car which switches a large
electrical current to the starter motor
What is a MacPherson Strut? - ANSWER>>- Front suspension system in newer vehicles
- Single control arm-connects to body directly
- Pros - cheap, simple, lighter
- Cons - only used on unibody vehicles; Taller, no camber gain.
- 3 of the multiple choice ANSWERs say 2 arms. Choose the option with 1 arm.
On the picture of the flares with the truck, why don't you refinish the flares? - ANSWER>>The
flares come in the color that they are made in.
If there is possible frame damage, what should you write on the estimate? - ANSWER>>Setup
and measure
What is the part of the tire that contracts the rim of the wheel? - ANSWER>>Bead
, How do hood assemblies come? - ANSWER>>Welded together, sometimes hinges come with it.
Where is the heater core located? - ANSWER>>Under the cowl
How do you repair the tiny holes on the white car's rear bumper? - ANSWER>>Lord fuser,
plastic welder
What does the photo of the BMW SUV with the independent suspension need? -
ANSWER>>needs a 4 wheel alignment
What dives the floor pan strength? - ANSWER>>The Inner rocker panel
What is the EGR Valve? - ANSWER>>Exhaust Gas Recirculation- regulates the flow of exhaust
gas into the intake
The voltage goes from the distributor to the cylinder by - ANSWER>>The spark plugs
If you have to remove tail light, what is removed first? - ANSWER>>The interior trim
What kind of suspension is on the Toyota pick-up truck? - ANSWER>>Leaf spring
What tool fixes tailpipe damage? - ANSWER>>The tailpipe expander
What can commisioner impose administrative penalties for? - ANSWER>>Violating rules
If only the dog leg is damaged, what do you allow for? - ANSWER>>Sectioning
What must you consider to finish a bumper with minor scratches (gray car)? - ANSWER>>Blend
into quarter panel
How do you repair a headlight with scratches? - ANSWER>>Sand paper and buffering
If replacing a door with tint...? - ANSWER>>LKQ Door could be marked up in price
What comes with the floor? - ANSWER>>Rails
What is the max fine for violating insurance law? - ANSWER>>$500
APPRAISAL LICENSE WITH BEST
EXPLANATION
How is a diamond condition fixed? - ANSWER>>By pulling the damage for length. Diamond is a
length condition.
When measuring a unibody vehicle, it is discovered that the left front rail is 111mm from spec
in width. What condition is this? - ANSWER>>Width is calculated from the center out, so a value
of -111mm on the left rail shows sway to the right and in toward centerline.
A collision damaged vehicle is discovered to be down in height at opposite end of the center
section. - ANSWER>>Twist condition.
When diagnosing the damage to a full frame assembly on a sport utility vehicle, it is determined
that the left side frame rail is higher than the right side frame rail. Technician A says the
damaged state is known as a twist condition. Technician B says a sway condition exists. Who is
right? - ANSWER>>Tech A. When a frame rail's relationship to the vehicle centerline is changed,
such as pushed either to the left or right, the condition is known as sway. "Twist" is referred as
the condition of the frame when entire sections are driven higher or lower than the opposite
side.
Metal fillers contain different ingredients that provide fillers with special properties. -
ANSWER>>Fiberglass offers more resistance to moisture
HSLA - ANSWER>>High Strength Low Alloy
When replacing the floor pan in the trunk area, what joint should be used to join the new pan
to the existing floor? - ANSWER>>An overlap joint
When acoustical foam is removed during the repair: - ANSWER>>It must be replaced with
acoustical foam.
When setting up a three-dimensional measuring system, it should be setup on an undamaged
area. - ANSWER>>Starting in the center section is the correct method.
,What is the plastic Black box in rear of the car? - ANSWER>>Vapor Canister
Grinding or squeaking from wheel is a sign of what? - ANSWER>>Bad Bearings
The insurance commissioner is responsible for everything except? - ANSWER>>Endorsing an
insurance company
How do you tell when a ball joint is bad? - ANSWER>>Measure fixed points from knuckle to
rotor
What makes the windows go up and down? - ANSWER>>Window regulator
What panel needs to get removed is there is damage to the quarter panel? - ANSWER>>The
taillight
Actuator - ANSWER>>Tells something to do something
Sensor - ANSWER>>Take reading and tell when something is wrong
What is Urethane Paint? - ANSWER>>Better than acrylic, extremely durable, and resists
chipping; easier to apply
What makes up the body of the vehicle? - ANSWER>>Anything that is welded together
Who has the first right to salvage? - ANSWER>>The insurer
What components make up a unibody? - ANSWER>>Last ANSWER, longest ANSWER on exam
question
What needs to be on an appraisal? - ANSWER>>A license number
The photo of the Buick sedan with a rear fixed axle: - ANSWER>>Two wheel alignment
What are the two most common types of engines? - ANSWER>>V and inline
What are the two types of vehicle bodies? - ANSWER>>Conventional full frame and
Unibody/Unitized construction
,What does PCV stand for? - ANSWER>>Positive Crankshaft Ventilation
What zones are on a Unibody frame? - ANSWER>>Crush zones
What does the PCV Valve do? - ANSWER>>It is a passage for gases to escape in a controlled
manner from the crankcase
C Pillar is also known as the - ANSWER>>Lock Pillar
What is the A Pillar - ANSWER>>Hinge Pillar
What connects to the A Pillar? - ANSWER>>The front door hinges, windshield, cowl, and the
front corner of the roof
B Pillar - ANSWER>>Center Pillar
2 door car has - ANSWER>>A & C Pillar
4 Door car has - ANSWER>>A, B, & C Pillars
What device starts the spark plug firing sequence? - ANSWER>>Camshaft Sensor
What is a solenoid value/ starter solenoid? - ANSWER>>The park of a car which switches a large
electrical current to the starter motor
What is a MacPherson Strut? - ANSWER>>- Front suspension system in newer vehicles
- Single control arm-connects to body directly
- Pros - cheap, simple, lighter
- Cons - only used on unibody vehicles; Taller, no camber gain.
- 3 of the multiple choice ANSWERs say 2 arms. Choose the option with 1 arm.
On the picture of the flares with the truck, why don't you refinish the flares? - ANSWER>>The
flares come in the color that they are made in.
If there is possible frame damage, what should you write on the estimate? - ANSWER>>Setup
and measure
What is the part of the tire that contracts the rim of the wheel? - ANSWER>>Bead
, How do hood assemblies come? - ANSWER>>Welded together, sometimes hinges come with it.
Where is the heater core located? - ANSWER>>Under the cowl
How do you repair the tiny holes on the white car's rear bumper? - ANSWER>>Lord fuser,
plastic welder
What does the photo of the BMW SUV with the independent suspension need? -
ANSWER>>needs a 4 wheel alignment
What dives the floor pan strength? - ANSWER>>The Inner rocker panel
What is the EGR Valve? - ANSWER>>Exhaust Gas Recirculation- regulates the flow of exhaust
gas into the intake
The voltage goes from the distributor to the cylinder by - ANSWER>>The spark plugs
If you have to remove tail light, what is removed first? - ANSWER>>The interior trim
What kind of suspension is on the Toyota pick-up truck? - ANSWER>>Leaf spring
What tool fixes tailpipe damage? - ANSWER>>The tailpipe expander
What can commisioner impose administrative penalties for? - ANSWER>>Violating rules
If only the dog leg is damaged, what do you allow for? - ANSWER>>Sectioning
What must you consider to finish a bumper with minor scratches (gray car)? - ANSWER>>Blend
into quarter panel
How do you repair a headlight with scratches? - ANSWER>>Sand paper and buffering
If replacing a door with tint...? - ANSWER>>LKQ Door could be marked up in price
What comes with the floor? - ANSWER>>Rails
What is the max fine for violating insurance law? - ANSWER>>$500
