WELLCARE ACTMASTERYEXAM2024 z z z z
Enrollment applications must be received by Wellcare no later than
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calendar day(s) following receipt from the beneficiary. – correct
z z z z z z z z
answer 1 z
Which elements are available as part of Wellcare's Sales Support
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model? - correct answer All of these
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Low-Income Subsidy (LIS), which is often referred to as Extra Help,
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reduces all Part D plan premiums - correct answer False
z z z z z z z z z
Prior to completing the enrollment form, broker/agents should always
z z z z z z z z
confirm the beneficiary's primary care provider (PCP) and/or
z z z z z z z
specialists - correct answer True
z z z z
,At the end of this course, there will be a Mastery Exam. Agents must
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achieve a passing score of 85% or higher to successfully complete this
z z z z z z z z z z z
course - correct answer True
z z z z
Brokers/Agents may be investigated after being suspected of z z z z z z z
noncompliant activity reported through a - correct answer Complaint
z z z z z z z z
Tracking Module (CTM) z z
Grievance
Secret Shop Finding
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A broker/agent who has never had any verbal warnings cannot be
z z z z z z z z z z
issued a Corrective Action Plan. - correct answer False
z z z z z z z z
Wellcare does not need to be informed of all marketing/sales events at
z z z z z z z z z z z
which plans or materials will be presented or distributed (formaland
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informal). - correct answer False
z z z z
Marketing benefits in a service area where those benefits are not
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available is prohibited and considered misleading unless that is
z z z z z z z z
, unavoidable because of local/regional or media use. - correct answer
z z z z z z z z z
True
CustomPoint sales material order dates will be posted on
z z z z z z z z
Wellcare.com - correct answer False z z z z
The online Centene Workbench self-service portal enables you to -
z z z z z z z z z
correct answer All of these
z z z z
The TPMO disclaimer must be used by any TPMO that sells plans on
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behalf of more than one MA plan provider. The disclaimer must be: -
z z z z z z z z z z z z
correct answer Included in any marketing materials, including print
z z z z z z z z
materials and television advertisements developed, used, or
z z z z z z
distributed by the TPMO. z z z
Verbally conveyed within the first minute of a sales call.
z z z z z z z z z
Prominently displayed on TPMO websites (regardless of content).
z z z z z z z
Enrollment applications must be received by Wellcare no later than
z z z z z z z z z
calendar day(s) following receipt from the beneficiary. – correct
z z z z z z z z
answer 1 z
Which elements are available as part of Wellcare's Sales Support
z z z z z z z z z
model? - correct answer All of these
z z z z z z
Low-Income Subsidy (LIS), which is often referred to as Extra Help,
z z z z z z z z z z
reduces all Part D plan premiums - correct answer False
z z z z z z z z z
Prior to completing the enrollment form, broker/agents should always
z z z z z z z z
confirm the beneficiary's primary care provider (PCP) and/or
z z z z z z z
specialists - correct answer True
z z z z
,At the end of this course, there will be a Mastery Exam. Agents must
z z z z z z z z z z z z z
achieve a passing score of 85% or higher to successfully complete this
z z z z z z z z z z z
course - correct answer True
z z z z
Brokers/Agents may be investigated after being suspected of z z z z z z z
noncompliant activity reported through a - correct answer Complaint
z z z z z z z z
Tracking Module (CTM) z z
Grievance
Secret Shop Finding
z z
A broker/agent who has never had any verbal warnings cannot be
z z z z z z z z z z
issued a Corrective Action Plan. - correct answer False
z z z z z z z z
Wellcare does not need to be informed of all marketing/sales events at
z z z z z z z z z z z
which plans or materials will be presented or distributed (formaland
z z z z z z z z z
informal). - correct answer False
z z z z
Marketing benefits in a service area where those benefits are not
z z z z z z z z z z
available is prohibited and considered misleading unless that is
z z z z z z z z
, unavoidable because of local/regional or media use. - correct answer
z z z z z z z z z
True
CustomPoint sales material order dates will be posted on
z z z z z z z z
Wellcare.com - correct answer False z z z z
The online Centene Workbench self-service portal enables you to -
z z z z z z z z z
correct answer All of these
z z z z
The TPMO disclaimer must be used by any TPMO that sells plans on
z z z z z z z z z z z z
behalf of more than one MA plan provider. The disclaimer must be: -
z z z z z z z z z z z z
correct answer Included in any marketing materials, including print
z z z z z z z z
materials and television advertisements developed, used, or
z z z z z z
distributed by the TPMO. z z z
Verbally conveyed within the first minute of a sales call.
z z z z z z z z z
Prominently displayed on TPMO websites (regardless of content).
z z z z z z z
