Carr TCU Interpersonal Comm Test 1
questions n answers rated A+ passed
Why do we communicate? - correct answer ✔✔helps to meet needs
Physical need - correct answer ✔✔Close relationships have physical benefits; ex: twin babies
Relational need - correct answer ✔✔People prefer meaningful conversations over small talk
Identity need - correct answer ✔✔Describe yourself; how do you know who you are? (through others)
Spiritual need - correct answer ✔✔We express, reinforce, and share beliefs with others
Instrumental need - correct answer ✔✔Practical, everyday needs; ex: ordering food
Three communication process models - correct answer ✔✔Action, Interaction, and Transaction
Action Model - correct answer ✔✔Communication is a one-way process; source formulates idea, sends
idea in form of a message, message sent through a communication channel, receiver decodes the
message, interpretation is affected by noise
Source - correct answer ✔✔formulates idea and encodes idea in form of a message
Communication channel - correct answer ✔✔What the source sends the message through to get to the
receiver so he can decode it
Interaction Model - correct answer ✔✔Communication is a two-way process; includes action model +
receiver provides feedback through verbal/nonverbal behavior
, Transaction Model - correct answer ✔✔Communication is a multi-way process; includes interaction
model + both parties in conversation are simultaneously senders and receivers, communication flows in
all directions
6 Primary characteristics of communication - correct answer ✔✔1) Multiple channels
2) perceptual filters
3) Meaning
4) Literal meaning/ implications
5)messages
6) rules
Communication myths - correct answer ✔✔Everyone's an expert,
will solve any problem,
it "breaks down",
is inherently good,
more is always better
Interpersonal communication - correct answer ✔✔Most often a dyad (b/t two people), Unique and not
acting in roles
Negotiate, Define - correct answer ✔✔Interpersonal communication occurs between people within the
context of their relationship and that, as it evolves, helps them to _____ and _____ their relationship.
Communication competence - correct answer ✔✔Communicating in ways both APPROPRIATE and
EFFECTIVE for the situation
Appropriate - correct answer ✔✔attending to rules and expectations that apply in social situations
Effective - correct answer ✔✔how well your communication achieves its goals
questions n answers rated A+ passed
Why do we communicate? - correct answer ✔✔helps to meet needs
Physical need - correct answer ✔✔Close relationships have physical benefits; ex: twin babies
Relational need - correct answer ✔✔People prefer meaningful conversations over small talk
Identity need - correct answer ✔✔Describe yourself; how do you know who you are? (through others)
Spiritual need - correct answer ✔✔We express, reinforce, and share beliefs with others
Instrumental need - correct answer ✔✔Practical, everyday needs; ex: ordering food
Three communication process models - correct answer ✔✔Action, Interaction, and Transaction
Action Model - correct answer ✔✔Communication is a one-way process; source formulates idea, sends
idea in form of a message, message sent through a communication channel, receiver decodes the
message, interpretation is affected by noise
Source - correct answer ✔✔formulates idea and encodes idea in form of a message
Communication channel - correct answer ✔✔What the source sends the message through to get to the
receiver so he can decode it
Interaction Model - correct answer ✔✔Communication is a two-way process; includes action model +
receiver provides feedback through verbal/nonverbal behavior
, Transaction Model - correct answer ✔✔Communication is a multi-way process; includes interaction
model + both parties in conversation are simultaneously senders and receivers, communication flows in
all directions
6 Primary characteristics of communication - correct answer ✔✔1) Multiple channels
2) perceptual filters
3) Meaning
4) Literal meaning/ implications
5)messages
6) rules
Communication myths - correct answer ✔✔Everyone's an expert,
will solve any problem,
it "breaks down",
is inherently good,
more is always better
Interpersonal communication - correct answer ✔✔Most often a dyad (b/t two people), Unique and not
acting in roles
Negotiate, Define - correct answer ✔✔Interpersonal communication occurs between people within the
context of their relationship and that, as it evolves, helps them to _____ and _____ their relationship.
Communication competence - correct answer ✔✔Communicating in ways both APPROPRIATE and
EFFECTIVE for the situation
Appropriate - correct answer ✔✔attending to rules and expectations that apply in social situations
Effective - correct answer ✔✔how well your communication achieves its goals
