Quia Workplace Readiness Skills -
Common vocabulary Questions and
Answers
Positive Work Ethic - ✔✔Comes to work everyday on time, is willing to take directions, and is motivated
to accomplish the task at hand
Integrity - ✔✔Abides by workplace policies & laws & demonstrates honesty & reliablity
Teamwork - ✔✔Contributes to the success of the team, assists other & requests help when needed.
Self-representation - ✔✔Dressed appropriately & uses language & manners suitable for the workplace
Diversity Awareness - ✔✔Works well with all customers and co-workers
Conflict Resolution - ✔✔Negotiates diplomatic solutions to interpersonal & workplace issues
Life long learning - ✔✔Continually acquires new industry-related information & improves professional
skills
Customer Service - ✔✔Identifies & addresses the needs of all customers by providing helpful and
courteous service
Speaking and Listening - ✔✔Follows directions & communicates effectively with co-workers and
customers
Critical Thinking & Problem Solving - ✔✔Analyzes and resolves
EMILY CHARLENE © 2025, ALL RIGHTS RESERVED 1
Common vocabulary Questions and
Answers
Positive Work Ethic - ✔✔Comes to work everyday on time, is willing to take directions, and is motivated
to accomplish the task at hand
Integrity - ✔✔Abides by workplace policies & laws & demonstrates honesty & reliablity
Teamwork - ✔✔Contributes to the success of the team, assists other & requests help when needed.
Self-representation - ✔✔Dressed appropriately & uses language & manners suitable for the workplace
Diversity Awareness - ✔✔Works well with all customers and co-workers
Conflict Resolution - ✔✔Negotiates diplomatic solutions to interpersonal & workplace issues
Life long learning - ✔✔Continually acquires new industry-related information & improves professional
skills
Customer Service - ✔✔Identifies & addresses the needs of all customers by providing helpful and
courteous service
Speaking and Listening - ✔✔Follows directions & communicates effectively with co-workers and
customers
Critical Thinking & Problem Solving - ✔✔Analyzes and resolves
EMILY CHARLENE © 2025, ALL RIGHTS RESERVED 1
