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Workplace Readiness Skills 6-12 Exam Questions and Answers 100% Pass $10.49
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Workplace Readiness Skills 6-12 Exam Questions and Answers 100% Pass

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Workplace Readiness Skills 6-12 Exam Questions and Answers 100% Pass Remain calm and report the problem up the chain of command. - You have been working on a game design project with your manager who has been repeatedly using inappropriate language which makes you uncomfortable. You have alread...

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  • January 10, 2025
  • 3
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers
  • Workplace Readiness Skills
  • Workplace Readiness Skills
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EmilyCharlene
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Workplace Readiness Skills 6-12 Exam
Questions and Answers 100% Pass

Remain calm and report the problem up the chain of command. - ✔✔You have been working on a game

design project with your manager who has been repeatedly using inappropriate language which makes

you uncomfortable. You have already asked him to stop doing so. What should you do?


remain calm and focused on a solution. - ✔✔An angry coworker complains about the way you do your

job. Your BEST response is to


Negotiation - ✔✔Which of the following strategies for dealing with conflict requires input from both

sides to work through differences to find a win-win solution?


find middle ground or a win-win solution. - ✔✔When resolving conflict, the main goal is to:


Restate the key question and ask if your understanding is correct. - ✔✔At the conclusion of making a

presentation to a large group, someone from the audience asks you a long, elaborate question. What is the

best practice to use in order to answer the question effectively?


Introduction - ✔✔What part of your speech sets the tone, gains trust, and gets the audience's attention?


treat her as you would any other customer. - ✔✔While waiting on customers, you notice an elderly

woman looking at new computers. You should assume she knows less about computers than the younger

customers you serve.




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Emily Charlene
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