Health Coaching Certification Questions With Complete
Solutions
"want" vs "should" Correct Answers make sure the goals are
things the client wants not things they feel they "should" do
accountability with client Correct Answers ask client if and
how they want to be held accountable for their actions other than
what was agreed upon
-be sure they understand how these actions will bring them
closer to their goals
active listening Correct Answers -focus on what the client is
saying and not saying and what they desire
-summarize, paraphrase, reiterate, mirror back
-encourage, reinforce client's expression of feelings, perceptions,
concerns, beliefs
-allow client to vent without judgement
-pay attention to tone of voice, allow for silence in the
conversation
ask powerful, high mileage questions Correct Answers ask
questions that reveal information needed to move towards goals
and strengthen relationship with client
-questions that show I understand the client's point of view
-questions that invoke in-depth responses
-action oriented
Building rapport: create connection Correct Answers choose
positive words like goals and dreams, avoid words like,
problems.
, listen more than I speak, focus on client's needs and desires, ask
questions to dig deeper. Figure out who they are and what they
really want.
clear communication plan Correct Answers have a clear plan
on how often and when you can communicate between sessions
-how can the client contact me inbetween session?
-turnaround time in responding?
-missed sessions, can they reschedule?
-cancellations? how much notice?
-refunds and discounts
-lateness
-payment expectations
-session length
client-centered approach Correct Answers clients set the pace
and agenda, we follow their lead, energy, enthusiasm
Coach's role Correct Answers My job is to be fully present and
judgement free, remind them of positive things about
themselves, ask them specific questions to help keep them on
track, "when are you going to do that? What's your timeline?
How much time are you going to spend on that and when? And
check in frequently. Celebrate each success, big or small
Coachability index Correct Answers Have client complete a
questionnaire:
1. How willing are you to change behavior in your life
2. How willing are you to try new things that you've never done
before?
Solutions
"want" vs "should" Correct Answers make sure the goals are
things the client wants not things they feel they "should" do
accountability with client Correct Answers ask client if and
how they want to be held accountable for their actions other than
what was agreed upon
-be sure they understand how these actions will bring them
closer to their goals
active listening Correct Answers -focus on what the client is
saying and not saying and what they desire
-summarize, paraphrase, reiterate, mirror back
-encourage, reinforce client's expression of feelings, perceptions,
concerns, beliefs
-allow client to vent without judgement
-pay attention to tone of voice, allow for silence in the
conversation
ask powerful, high mileage questions Correct Answers ask
questions that reveal information needed to move towards goals
and strengthen relationship with client
-questions that show I understand the client's point of view
-questions that invoke in-depth responses
-action oriented
Building rapport: create connection Correct Answers choose
positive words like goals and dreams, avoid words like,
problems.
, listen more than I speak, focus on client's needs and desires, ask
questions to dig deeper. Figure out who they are and what they
really want.
clear communication plan Correct Answers have a clear plan
on how often and when you can communicate between sessions
-how can the client contact me inbetween session?
-turnaround time in responding?
-missed sessions, can they reschedule?
-cancellations? how much notice?
-refunds and discounts
-lateness
-payment expectations
-session length
client-centered approach Correct Answers clients set the pace
and agenda, we follow their lead, energy, enthusiasm
Coach's role Correct Answers My job is to be fully present and
judgement free, remind them of positive things about
themselves, ask them specific questions to help keep them on
track, "when are you going to do that? What's your timeline?
How much time are you going to spend on that and when? And
check in frequently. Celebrate each success, big or small
Coachability index Correct Answers Have client complete a
questionnaire:
1. How willing are you to change behavior in your life
2. How willing are you to try new things that you've never done
before?
