PGM Level 1 Facility Management questions
with correct answers 2025
T/F:kThekprocesskforkdevelopingkakbusinesskplankstartskbeforekyoukestablishkthekgoalskyoukwouldklikektokachi
evekforkthekshop'skcomingkyear.k-kTruek-
kyoukmustkfirstk"DefinekthekBusiness"kandk"AssesskthekCurrentkStatekofkBusiness"kbeforekestablishingkgoals
T/F:kAkwellkthoughtkoutkbusinesskplankwillktypicallykfocuskonkachievingkfinancialkgoals.k-kTrue
T/F:kStaffkshouldkbekinvolvedkinkeffectivekbusinesskplanningktokcreatekaksensekofkownership.k-kTruek-
kthiskiskkeyktokcreationkofkeffectivekbusinesskplans
T/F:kAssessingkthek"currentkstate"kofkbusinesskiskthekmostksignificantkadvantagekofkstrategickbusinesskplann
ing.k-kFalsek-kmostksignificantkadvantagekiskhavingkaklongktermkvisionkandkdestination
Whokshouldkprovidekdirectionkforkcreatingkthekbusinesskplankatkakgolfkoperation?k-
kGolfkoperationkstakeholders
Whatkarekthek5kphaseskofkthekPGAkBusinesskPlanningkModel?k-k1.kDefinekthekBusiness
2.kAssesskthekCurrentkStatekofkBusiness
3.kDevelopkBusinesskGoals,kObjectiveskandkRelatedkStrategies
4.kPreparekFinancialkForecastskandkBudgets
5.kMonitorkPerformance
T/F:kAccordingktokthekBusinesskPlanningkModel,kakbusinesskplankshouldkbuildkonkandkrefinekthekoperational
kplan.k-kFalsek-kakbusinesskplanklookskatkakbiggerkpicturekandkfuture
Whatkiskthekusualkbusinesskdestinationkforklongkrangekplanning?k-k3-5kyears
T/F:kProactivekplanningkiskonekofkthekanticipatedkoutcomeskofkstrategickbusinesskplanning?k-kTruek-
kproactivekplanningkmeanskthatkyoukarekcausingksomethingktokhappenkratherkthankrespondingktokit
,Whatkiskthekmostksignificantkbenefitkofkstrategickbusinesskplanning?k-kProvidesklong-
termkvisionkandkdestination
T/F:kClarificationkofkjobkresponsibilitieskiskonekofkthekaddedkvalueskprovidedkbykthekstrategickplanningkproc
ess?k-kFalsek-kthekclarificationkisknotkincludedkonkthekstrategickplanningkprocess
T/F:kBusinesskgoalskarektypicallykdevelopedkinkthekdefiningkthekbusinesskphasekofkthekbusinesskplanningkpr
ocessk-kFalsek-kDefiningkthekbusinesskiskphasek1kandkthekbusinesskgoalskareknotkdevelopedkuntilkphasek3
T/F:kTypically,kakwrittenksetkofkcorekvalueskiskdevelopedkinkthekdefiningkthekbusinesskphasekofkthekbusinessk
planningkprocessk-kTrue
T/F:kHelpingkestablishkakstartingkpointkforkgoals,kobjectives,kandkrelatedkstrategieskiskankappropriatekusekofk
thekSWOTkanalysisk-kTrue
T/F:kFinancialkforecastskshouldkbekbasedkonkhistoricalkdatakderivedkfromkaklinearktrendkanalysisk-kFalsek-
kfinancialkforecastskshouldkbekbasedkonkPROJECTIONSkofkrevenues,kexpenseskandknetkincome
Youkarekinkthekprocesskofkcompletingkakbusinesskplankforkthekgolfkshop.kInitialkforecastskofksales,kexpenses,k
andkprofitkhavekbeenkmade.kPastkdatakhaskbeenkanalyzedkandkimportantkinsidekandkoutsidekfactorskhavekb
eenkidentified.kWhatkisktheknextkstepktokbektakenktowardskcompletingkthekplan?k-
kMakekassumptionskaboutkhowkinsidekandkoutsidekfactorskwillkaffectkthekbusiness
Akgolfkprofessionalkiskpurchasingkakgolfkcourse.kThekbusinesskplankhekpresentedktokhiskbankerkincludedkhisk
historykofksuccessfullykoperatingksimilarkfacilities,kbudgetkprojectionskforkthekfirstkfivekyearskunderkhiskman
agement,kandkobjectiveskandkstrategieskforkreachingkhiskgoals.kThekbankerkrejectedkhiskloankapplicationkbe
causekofkmissingkinformation.kWhatkimportantkelementkiskmissingkfromkthekbusinesskplan?k-
kProposedkMissionkStatement
Whatktimekframekwouldkbekthekleastkeffectivekforkmonitoringkthekprogresskandkperformancekofkakbusinessk
plan?k-kAnnually
T/F:kEmployersklookkforkcorekskillskthatktranslatekacrosskmultiplekindustries.k-kTrue
,T/F:kGolfkequipmentksaleskandktournamentkplanningkarekconsideredkcorekskills.k-kFalsek-
kcorekskillskareknotkspecificktokgolfkindustry
Whatkarekthekphaseskofkthekcareerkplanningkprocess?k-kEvaluate,kExplore,kPlank&kAct
T/F:kThekskillskofkakgolfkprofessionalkincludekknowingkrounds,kmembership,kgolfkcars,ktournamentskandkmer
chandisekgeneratingkrevenuekforkakfacility.k-kTrue
T/F:kAkpersonalkdevelopmentksummarykdetailskinterests,kstrengths,kweakness,kandkfuturekpersonalkdevelo
pmentksteps.k-kTrue
Whatkmustkeverykprofessionalkunderstandkaboutkevaluation?k-
kEvaluationkiskakcontinuouskprocesskandkiskcrucialktokcareerkadvancement
Howkmightkakgolfkprofessionalkdiscoverkinterests?k-
kExploringkindustrykopportunities,kconnectingkwithkpeoplekinkthekindustry,kandkgainingkfirst-
handkexperienceskatkgolfkfacilities
WhatkiskpartkofkthekExplorekstagekinkthekCareerkPlanningkProcess?k-kExploringkcareerkoptions
T/F:kIskitkbestktoknarrowkone'skfocusktokakspecifickjobkwhenkexploringkcareerkoptions?k-kFalsek-
kexplorekcareerkopportunitiesktokunderstandkthekdiverseknaturekofkthekindustry
Explainkthekdifferencekbetweenkakcorekindustryksegmentkandkankenabledkindustryksegment.k-
kCorekindustryk-kproducekgoodskandkservicesktokplaykthekgamekandkoperatekfacilities
Enabledkindustryk-
kproducekotherkeconomickactivitieskthatkthekgamekofkgolfkenablesksuchkasktourismkandkresidentialkconstruc
tion
T/F:k"Jobs.PGA.org"kprovideskinformationkonkindustrykpositions,knetworking,kresumekwriting,kandkintervie
wing.k-kTrue
, Whatkiskthekdifferencekbetweenkakcareerkladderkandkakcareerklattice?k-kCareerkladderk-
klinearkorkdirectlykupwardkcareerkprogression
Careerklatticek-kcombinationkofksidewayskandkupwardkcareerkmovements
T/F:kAkcareerklatticekcharacterizeskankupwardkcareerkprogression.k-kFalsek-
kitkdepictskakcombinationkofksidewayskandkupwardkcareerkmovements
Whykiskitkimportantktokdevelopkakpersonalkvisionkstatement?k-
kAkvisionkstatementkprovideskdirectionktokakcareer
T/F:k"Increasekmerchandisekskillskinkthekgolfkshop"kiskankexamplekofkakSMARTkgoal.k-kFalsek-
knotkspecifickenoughktokbekconsideredkakSMARTkgoal
Whatkiskprovidedkinkthek"StrategiesktokSucceed"ksectionkofkthekCareerkFitnesskManual?k-
kProvideskvariouskapproachesktoktakekwhilekdraftingkakcareerkplan
T/F:kCorekskillskarekthosekthatkarekusefulkinkmanykgolfkindustrykpositionsk-kFalsek-
kcorekskillskareknotkspecificktokthekgolfkindustry
HowkcankyoukutilizekthekWorkkExperiencekPortfolioktokwritekakresume?k-
kHelpkdevelopkakcareerkplankbasedkonkacquiredktraining
Whatkpartkofkthekresumekconciselykdescribeskaksummarykofkskillskandkqualificationskgainedkfromkworkkexp
eriencekaskakgolfkprofessional?k-kActionkstatementkork"powerkstatements"kthatkbeginkwithkactionkverbs
T/F:kResponsible,kinvolved,kandkhelpedkarekeffectivekactionkwordsktokcreatekakpowerkstatementk-kTruek-
kotherkexampleskincludek"developed,kaccomplished,kimproved,kparticipated,ksupervised,kachieved,kdirecte
d"
Whatkarekwaysktokconnectkwithkotherkprofessionalskwhokhavekindustrykexperiencektokgatherkinformationka
boutkthekindustry?k-kInformationkinterviewing,kshadowing,kandknetworking
with correct answers 2025
T/F:kThekprocesskforkdevelopingkakbusinesskplankstartskbeforekyoukestablishkthekgoalskyoukwouldklikektokachi
evekforkthekshop'skcomingkyear.k-kTruek-
kyoukmustkfirstk"DefinekthekBusiness"kandk"AssesskthekCurrentkStatekofkBusiness"kbeforekestablishingkgoals
T/F:kAkwellkthoughtkoutkbusinesskplankwillktypicallykfocuskonkachievingkfinancialkgoals.k-kTrue
T/F:kStaffkshouldkbekinvolvedkinkeffectivekbusinesskplanningktokcreatekaksensekofkownership.k-kTruek-
kthiskiskkeyktokcreationkofkeffectivekbusinesskplans
T/F:kAssessingkthek"currentkstate"kofkbusinesskiskthekmostksignificantkadvantagekofkstrategickbusinesskplann
ing.k-kFalsek-kmostksignificantkadvantagekiskhavingkaklongktermkvisionkandkdestination
Whokshouldkprovidekdirectionkforkcreatingkthekbusinesskplankatkakgolfkoperation?k-
kGolfkoperationkstakeholders
Whatkarekthek5kphaseskofkthekPGAkBusinesskPlanningkModel?k-k1.kDefinekthekBusiness
2.kAssesskthekCurrentkStatekofkBusiness
3.kDevelopkBusinesskGoals,kObjectiveskandkRelatedkStrategies
4.kPreparekFinancialkForecastskandkBudgets
5.kMonitorkPerformance
T/F:kAccordingktokthekBusinesskPlanningkModel,kakbusinesskplankshouldkbuildkonkandkrefinekthekoperational
kplan.k-kFalsek-kakbusinesskplanklookskatkakbiggerkpicturekandkfuture
Whatkiskthekusualkbusinesskdestinationkforklongkrangekplanning?k-k3-5kyears
T/F:kProactivekplanningkiskonekofkthekanticipatedkoutcomeskofkstrategickbusinesskplanning?k-kTruek-
kproactivekplanningkmeanskthatkyoukarekcausingksomethingktokhappenkratherkthankrespondingktokit
,Whatkiskthekmostksignificantkbenefitkofkstrategickbusinesskplanning?k-kProvidesklong-
termkvisionkandkdestination
T/F:kClarificationkofkjobkresponsibilitieskiskonekofkthekaddedkvalueskprovidedkbykthekstrategickplanningkproc
ess?k-kFalsek-kthekclarificationkisknotkincludedkonkthekstrategickplanningkprocess
T/F:kBusinesskgoalskarektypicallykdevelopedkinkthekdefiningkthekbusinesskphasekofkthekbusinesskplanningkpr
ocessk-kFalsek-kDefiningkthekbusinesskiskphasek1kandkthekbusinesskgoalskareknotkdevelopedkuntilkphasek3
T/F:kTypically,kakwrittenksetkofkcorekvalueskiskdevelopedkinkthekdefiningkthekbusinesskphasekofkthekbusinessk
planningkprocessk-kTrue
T/F:kHelpingkestablishkakstartingkpointkforkgoals,kobjectives,kandkrelatedkstrategieskiskankappropriatekusekofk
thekSWOTkanalysisk-kTrue
T/F:kFinancialkforecastskshouldkbekbasedkonkhistoricalkdatakderivedkfromkaklinearktrendkanalysisk-kFalsek-
kfinancialkforecastskshouldkbekbasedkonkPROJECTIONSkofkrevenues,kexpenseskandknetkincome
Youkarekinkthekprocesskofkcompletingkakbusinesskplankforkthekgolfkshop.kInitialkforecastskofksales,kexpenses,k
andkprofitkhavekbeenkmade.kPastkdatakhaskbeenkanalyzedkandkimportantkinsidekandkoutsidekfactorskhavekb
eenkidentified.kWhatkisktheknextkstepktokbektakenktowardskcompletingkthekplan?k-
kMakekassumptionskaboutkhowkinsidekandkoutsidekfactorskwillkaffectkthekbusiness
Akgolfkprofessionalkiskpurchasingkakgolfkcourse.kThekbusinesskplankhekpresentedktokhiskbankerkincludedkhisk
historykofksuccessfullykoperatingksimilarkfacilities,kbudgetkprojectionskforkthekfirstkfivekyearskunderkhiskman
agement,kandkobjectiveskandkstrategieskforkreachingkhiskgoals.kThekbankerkrejectedkhiskloankapplicationkbe
causekofkmissingkinformation.kWhatkimportantkelementkiskmissingkfromkthekbusinesskplan?k-
kProposedkMissionkStatement
Whatktimekframekwouldkbekthekleastkeffectivekforkmonitoringkthekprogresskandkperformancekofkakbusinessk
plan?k-kAnnually
T/F:kEmployersklookkforkcorekskillskthatktranslatekacrosskmultiplekindustries.k-kTrue
,T/F:kGolfkequipmentksaleskandktournamentkplanningkarekconsideredkcorekskills.k-kFalsek-
kcorekskillskareknotkspecificktokgolfkindustry
Whatkarekthekphaseskofkthekcareerkplanningkprocess?k-kEvaluate,kExplore,kPlank&kAct
T/F:kThekskillskofkakgolfkprofessionalkincludekknowingkrounds,kmembership,kgolfkcars,ktournamentskandkmer
chandisekgeneratingkrevenuekforkakfacility.k-kTrue
T/F:kAkpersonalkdevelopmentksummarykdetailskinterests,kstrengths,kweakness,kandkfuturekpersonalkdevelo
pmentksteps.k-kTrue
Whatkmustkeverykprofessionalkunderstandkaboutkevaluation?k-
kEvaluationkiskakcontinuouskprocesskandkiskcrucialktokcareerkadvancement
Howkmightkakgolfkprofessionalkdiscoverkinterests?k-
kExploringkindustrykopportunities,kconnectingkwithkpeoplekinkthekindustry,kandkgainingkfirst-
handkexperienceskatkgolfkfacilities
WhatkiskpartkofkthekExplorekstagekinkthekCareerkPlanningkProcess?k-kExploringkcareerkoptions
T/F:kIskitkbestktoknarrowkone'skfocusktokakspecifickjobkwhenkexploringkcareerkoptions?k-kFalsek-
kexplorekcareerkopportunitiesktokunderstandkthekdiverseknaturekofkthekindustry
Explainkthekdifferencekbetweenkakcorekindustryksegmentkandkankenabledkindustryksegment.k-
kCorekindustryk-kproducekgoodskandkservicesktokplaykthekgamekandkoperatekfacilities
Enabledkindustryk-
kproducekotherkeconomickactivitieskthatkthekgamekofkgolfkenablesksuchkasktourismkandkresidentialkconstruc
tion
T/F:k"Jobs.PGA.org"kprovideskinformationkonkindustrykpositions,knetworking,kresumekwriting,kandkintervie
wing.k-kTrue
, Whatkiskthekdifferencekbetweenkakcareerkladderkandkakcareerklattice?k-kCareerkladderk-
klinearkorkdirectlykupwardkcareerkprogression
Careerklatticek-kcombinationkofksidewayskandkupwardkcareerkmovements
T/F:kAkcareerklatticekcharacterizeskankupwardkcareerkprogression.k-kFalsek-
kitkdepictskakcombinationkofksidewayskandkupwardkcareerkmovements
Whykiskitkimportantktokdevelopkakpersonalkvisionkstatement?k-
kAkvisionkstatementkprovideskdirectionktokakcareer
T/F:k"Increasekmerchandisekskillskinkthekgolfkshop"kiskankexamplekofkakSMARTkgoal.k-kFalsek-
knotkspecifickenoughktokbekconsideredkakSMARTkgoal
Whatkiskprovidedkinkthek"StrategiesktokSucceed"ksectionkofkthekCareerkFitnesskManual?k-
kProvideskvariouskapproachesktoktakekwhilekdraftingkakcareerkplan
T/F:kCorekskillskarekthosekthatkarekusefulkinkmanykgolfkindustrykpositionsk-kFalsek-
kcorekskillskareknotkspecificktokthekgolfkindustry
HowkcankyoukutilizekthekWorkkExperiencekPortfolioktokwritekakresume?k-
kHelpkdevelopkakcareerkplankbasedkonkacquiredktraining
Whatkpartkofkthekresumekconciselykdescribeskaksummarykofkskillskandkqualificationskgainedkfromkworkkexp
eriencekaskakgolfkprofessional?k-kActionkstatementkork"powerkstatements"kthatkbeginkwithkactionkverbs
T/F:kResponsible,kinvolved,kandkhelpedkarekeffectivekactionkwordsktokcreatekakpowerkstatementk-kTruek-
kotherkexampleskincludek"developed,kaccomplished,kimproved,kparticipated,ksupervised,kachieved,kdirecte
d"
Whatkarekwaysktokconnectkwithkotherkprofessionalskwhokhavekindustrykexperiencektokgatherkinformationka
boutkthekindustry?k-kInformationkinterviewing,kshadowing,kandknetworking
