Organizational Behavior Managing People and Organizations 14th Edition By Ricky Griffin, Jean Phillips (Test Bank)

Test Bank for
Organizational Behavior Managing
People and Organizations 14e By
Ricky Griffin, Jean Phillips (All
Chapters 1-16, 100% Original
Verified, A+ Grade)
All Chapters Arranged Reverse: 16-1
This is the Original Test Bank for 14th
Edition, All Other Files in the Market
are Wrong/Old Questions.

,Chapter 16 - Organization Change and Change Management
True / False

1. The four areas in which the pressures for change are the most powerful involve people, technology, information
processing and communication, and competition.
a. True
b. Fals
e
ANSWER: True
RATIONALE: The sentence accurately describes the four most powerful pressures for change.
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: 16-1: Forces for Change
QUESTION TY True / False
PE:
HAS VARIABLE False
S:
LEARNING OB OB.GRIF.24.16.1 - Summarize the dominant forces for change in organizations.
JECTIVES:
NATIONAL STA United States - AACSB: Analytic - AACSB: Group Dynamics
NDARDS: United States - AACSB: Leadership
United States - AACSB: Motivation
KEYWORDS: Bloom's: Remember
DATE CREATE 5/26/2023 5:45 AM
D:
DATE MODIFI 7/23/2023 7:20 PM
ED:

2. Advances in information processing and communication have paralleled each other.
a. True
b. Fals
e
ANSWER: True
RATIONALE: This has indeed been the case.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 16-1: Forces for Change
QUESTION TY True / False
PE:
HAS VARIABLE False
S:
LEARNING OB OB.GRIF.24.16.1 - Summarize the dominant forces for change in organizations.
JECTIVES:
NATIONAL STA United States - AACSB: Analytic - AACSB: Group Dynamics
NDARDS: United States - AACSB: Leadership
United States - AACSB: Motivation
KEYWORDS: Bloom's: Remember
DATE CREATE 5/26/2023 5:45 AM
Copyright Cengage Learning. Powered by Cognero. Page 1

,D:
DATE MODIFI 7/23/2023 7:20 PM
ED:

3. According to Lewin’s process model, unfreezing is the process by which people become aware of the need for change.
a. True
b. Fals
e
ANSWER: True
RATIONALE: The sentence accurately defines unfreezing.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 16-2: Processes for Planned Organization Change
QUESTION TY True / False
PE:
HAS VARIABLE False
S:
LEARNING OB OB.GRIF.24.16.2 - Describe the process of planned organization change.
JECTIVES:
NATIONAL STA United States - AACSB: Analytic - AACSB: Group Dynamics
NDARDS: United States - AACSB: Leadership
United States - AACSB: Motivation
KEYWORDS: Bloom's: Remember
DATE CREATE 5/26/2023 5:45 AM
D:
DATE MODIFI 7/23/2023 7:20 PM
ED:

4. The final step in the continuous change process model involves recognizing and defining a problem.
a. True
b. Fals
e
ANSWER: False
RATIONALE: The final step is measurement, evaluation, and control.
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: 16-2: Processes for Planned Organization Change
QUESTION TY True / False
PE:
HAS VARIABLE False
S:
LEARNING OB OB.GRIF.24.16.2 - Describe the process of planned organization change.
JECTIVES:
NATIONAL STA United States - AACSB: Analytic - AACSB: Group Dynamics
NDARDS: United States - AACSB: Leadership
United States - AACSB: Motivation
KEYWORDS: Bloom's: Remember
DATE CREATE 5/26/2023 5:45 AM
Copyright Cengage Learning. Powered by Cognero. Page 2

, D:
DATE MODIFI 7/23/2023 7:20 PM
ED:

5. Management development programs rely heavily on participative methods such as case studies and role playing to
instruct employees.
a. True
b. Fals
e
ANSWER: True
RATIONALE: Participative and experiential methods allow the manager to experience the
problems of being a manager as well as the feelings of frustration, doubt, and
success that are part of the job.
POINTS: 1
DIFFICULTY: Moderate
REFERENCES 16-3: Organization Development
:
QUESTION TY True / False
PE:
HAS VARIABL False
ES:
LEARNING O OB.GRIF.24.16.3 - Discuss several approaches to organization development.
BJECTIVES:
NATIONAL ST United States - AACSB: Analytic - AACSB: Group Dynamics
ANDARDS: United States - AACSB: Leadership
United States - AACSB: Motivation
KEYWORDS: Bloom's: Remember
DATE CREAT 5/26/2023 5:45 AM
ED:
DATE MODIFI 7/23/2023 7:20 PM
ED:

6. The survey feedback process includes five distinct stages that begin with problem identification.
a. True
b. Fals
e
ANSWER: False
RATIONALE: Survey feedback is a three-stage process, and the first stage is data gathering.
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: 16-3: Organization Development
QUESTION TY True / False
PE:
HAS VARIABLE False
S:
LEARNING OB OB.GRIF.24.16.3 - Discuss several approaches to organization development.
JECTIVES:
NATIONAL STA United States - AACSB: Analytic - AACSB: Group Dynamics
NDARDS: United States - AACSB: Leadership
Copyright Cengage Learning. Powered by Cognero. Page 3