Delta Complete Exam Study Actual Questions With Correct Detailed Answers.

Abort - correct answer to terminate or discontinue an operation or procedure before its completion, such as take off or landing Aircraft communication and reporting system (acars) - correct answer an automated onboard system that sends and receives relevant aircraft information Access days (A-Day) - correct answer A block of days on your schedule for the purpose of covering operational needs Air notes - correct answer used to obtain statements from flight attendants and passengers witnessing incidents in the cabin. This form is found in the flight attendant OBM aircraft length - correct answer determined by the distance from the nose of the fuselage to the tail aircraft logbook - correct answer a flight deck logbook where missing, inoperative or broken safety-related items are recorded to advise the maintenance department to correct or repair the items airport codes - correct answer the three letter codes which designate specific airports airport customer service (ACS) - correct answer department which includes gate agents, ticket agents and ramp personnel airport release - correct answer before leaving the airport, an A-Day holder must obtain a release through the automated crew scheduling telephone system within one hour of block-in-time or the end of a non-fly duty period. all call ` - correct answer refers to a procedure to signal flight attendants to prepare a aircraft for departure or arrival all-nighter - correct answer a pairing consisting of only non-transoceanic duty periods that report after 1300 and release after 0300 alternative flying program (AFP) - correct answer an AFP is not a base, but rather a voluntary program which allows flight attendant participants to originate and terminate trips in the city which they live altitude - correct answer the height an aircraft flies above sea level measured in feet bid period - correct answer a specific period of time for which a flight attendant bids for a schedule or participation in a program boarding - correct answer the process by which customers enter an aircraft arm/prepare door for departure - correct answer the act of preparing an aircraft door for emergency operation by manually or mechanically positioning the girt bar in to the floor fittings braille safety information booklet - correct answer located on all aircraft- contains safety information printed in a braille format available seat mile (ASM) - correct answer one airplane seat flown one mile. an airlines "product" briefing - correct answer a required communication between crew members. Information relevant to the safe operation of the flight, including service, is conveyed during the briefing aviation safety action program (ASAP) - correct answer A program for voluntary disclosure of safety related infractions bulkhead - correct answer a partition which separates cabins on the aircraft AVL (availability) - correct answer schedule code which indicates a flight attendant is on a periods of availability for pay protection cabin - correct answer section of the aircraft where passengers sit cabin jumpseat authorization (CJA) - correct answer authorization to travel using an available non-FAA required cabin jumpseat base transfer - correct answer base transfers are awarded monthly based on flight attendant system seniority calendar day - correct answer a day from 0000 to 2359 in your local base time basic economy - correct answer delta's value economy cabin product call - correct answer schedule code indicating a requirement to contract scheduling cabin crew - correct answer flight attendant working a flight are referred to as the cabin crew code-share - correct answer a U.S. department of Transportation approved marketing and operating arrangement between Delta and partner airlines which have underlying route authority. Each carrier has authorization to sell a specified number of seats on the other carrier cabin reserved seat baggage - correct answer any item to be carried in the cabin for which a passenger has purchased a ticket captain - correct answer the pilot in charge of a flight who is responsible for the safety of the aircraft, crew and customers. Also known as the Pilot in Command (PIC) Company Convenience leave of absence (PLOC) - correct answer an unpaid 30/31 day leave of absence offered by the company on a seniority basis when an overstaffing situation exists CFSM - correct answer schedule code indicator for a flight attendant to contact his/her field service manager charter flight - correct answer when a group or individual leases an airplane for a special purpose, such as a sports team traveling to a game continuing qualification (CQ) - correct answer ground training, review, proficiency assessment and testing required by the FAA and TSA to maintain flight attendant qualificaitons concourse - correct answer part of the terminal. This is the area where customers and crew may move from gate to gate city codes - correct answer three letter code which designates a specific city and may or may not be connected to a city's airport code Comfort + - correct answer Delta's premium economy cabin product currently on all routes except those with Delta Premium Select Co-terminal base - correct answer multi-airport base from which a flight attendant may bid or be assigned to fly from any airport: LAX base: LAX, SNA, ONT FLM base: MIA, FLL credit rig - correct answer guaranteed flight credit to adjust or provide adequate compensation for specific situations crew members/ crew - correct answer crew members/crew are employees who perform safety and or/service related duties onboard an aircraft crew compensation pay - correct answer additional pay per flight hours for any flight segment operated below staffing guidelines delta connection carriers - correct answer regional carriers which transport customers from smaller cities and from cities served by delta and which coordinate their flight schedules with delta's to facilitate passenger connections. connection carriers include: Endeavor, Chatauqua, Compass, ExpressJet, GoJet, Shuttle, America and SkyWest Delta One - correct answer Trademark for delta's business class product on select international and transcontinental flights critical phases of flight - correct answer all ground operations involving taxi, takeoff, landing, engine start up and shut off and all other flight operations conducted below 10,000 feet. Delta premium select - correct answer delta's newest cabin available on select international routes cruise speed - correct answer the rate at which an aircraft flies at maximum operating efficiency for a sustained period. deplaning - correct answer the process by which customers exit the aircraft at the termination of a flight deadhead flight - correct answer when a crew member does not work as a flight attendant or a pilot on a trip. the crewmember occupies a passenger seat for transportation to cover or return from a trip disarm/ prepare door for arrival - correct answer the act of preparing an aircraft door for normal operation by manually or mechanically removing the girt bar from the floor fitting decompression - correct answer the loss of cabin pressure ditching - correct answer anticipated emergency landing in water delay pay - correct answer pay for flights delayed one hour past scheduled departure time with NO passengers on board diversion - correct answer unscheduled landing at an airport other than the original destination due to a situations occurring enroute such as weather, maintenance medical emergency, need for fuel, etc. duty period - correct answer the period of time from scheduled or actual report time (whichever is later) to release in base or on a layover for a minimum required test period emergency leave of absence - correct answer three consecutive days of paid leave provided to an employee who is unable to be at work due to death in the immediate family eAnnouncement Handbook - correct answer emergency leave of absence - correct answer three consecutive days of paid leave provided to an employee who is unable to be at work due to death in the immediate family eAnnouncement Handbook - correct answer emergency leave of absence - correct answer three consecutive days of paid leave provided to an employee who is unable to be at work due to death in the immediate family eAnnouncement Handbook - correct answer emergency leave of absence - correct answer three consecutive days of paid leave provided to an employee who is unable to be at work due to death in the immediate family emergency leave of absence - correct answer three consecutive days of paid leave provided to an employee who is unable to be at work due to death in the immediate family emergency leave of absence - correct answer three consecutive days of paid leave provided to an employee who is unable to be at work due to death in the immediate family emergency leave of absence - correct answer three consecutive days of paid leave provided to an employee who is unable to be at work due to death in the immediate family eAnnouncement handbook - correct answer a document for flight attendant found in the skypro edocs application containing public announcement as required by Delta Airlines and the FAA employee involvement group - correct answer an organization to improve the flight attendant work environment, customer service and product quality, through two-way communication, mutual respect and shared decision making between in-flight leadership and flight attendants edocs - correct answer an application on the skypro phablet which contains the eOBM/AH and other resources/ resource documents engines - correct answer engines power the aircraft. They may be mounted on wings, the side of the tail section and the top of the tail section. Aircraft in the delta fleet have two or four engines in carrying locations emergency equipment - correct answer items for use in emergency situations failure to be available - correct answer infraction by an A-dale holder or a flight attendant on AVL for pay protection who fails to answer a call from scheduling or contact scheduling within 20 minutes of being paged. Failure to cover - correct answer infraction by a FA who fails to report prior to departure for a scheduled assignment federal communications commission - correct answer the US gov. agency which regulates all communications facilities and companies throughout the US. Since airlines operate their own radio and teletype, these activities fall under the jurisdiction of the FCC and are