Exam 1: NU 180 / NU180 (Latest
) Nursing and Healthcare
II | Questions & Answers with
RATIONALEs | 100 % Correct |
Grade A - Galen
Question:
Types of communication include which of the following? (Select all that
apply.)
a) Affective communication
b) Verbal communication
c) Nonverbal communication
d) Symptomatic communications
e) Situational communications
Answer:
The three types of communication are verbal communication (spoken or
written word), nonverbal communication (body language), and affective
communication (feeling, tone). Symptomatic and situational
communications do not exist.
,Question:
Which type of communication block is the nurse demonstrating when telling
a depressed patient that all depressed people feel the same?
Answer:
Simple answers
RATIONALE
With false reassurance, it is not possible to guarantee what was said to the
patient. With simple answers, patients feel dismissed and misunderstood.
Chiding is scolding for behavior that may be harmful to the patient. Belittling
involves making fun of the patient in some way.
Question:
A patient states, "I don't seem to be getting my strength back." The nurse
replies, "Don't worry. You are coming along just fine." This response is an
example of
Answer:
false reassurance.
RATIONALE
False reassurance involves telling the patient that there is nothing to worry
about when that may or may not be true. Probing means pushing for more
information. Disagreeing conveys disapproval of the patient's verbalization.
Active listening is a therapeutic strategy.
, Question:
The patient asks, "What is an IVAC thermometer?" The nurse replies, "It is a
heat-sensitive probe inserted into the sublingual area or rectal orifice. Heat
transmission proceeds via an electrical system to a control center that
interprets the temperature and displays it." This reply can be analyzed as
Answer:
unnecessary use of jargon.
RATIONALE
This explanation is unnecessarily scientific and uses nursing jargon when a
simple answer would suffice. The communication described is two-way. Active
listening involves responding therapeutically rather than in a confusing
manner. The nurse's response displays insensitivity.
Question:
Characteristics of one-way communication include all of the following except
Answer:
it always has negative value.
RATIONALE
Always having negative value is not a characteristic of one-way
communication, because one-way communication may have either positive or
negative value. The remaining options are characteristics of one-way
communication.
) Nursing and Healthcare
II | Questions & Answers with
RATIONALEs | 100 % Correct |
Grade A - Galen
Question:
Types of communication include which of the following? (Select all that
apply.)
a) Affective communication
b) Verbal communication
c) Nonverbal communication
d) Symptomatic communications
e) Situational communications
Answer:
The three types of communication are verbal communication (spoken or
written word), nonverbal communication (body language), and affective
communication (feeling, tone). Symptomatic and situational
communications do not exist.
,Question:
Which type of communication block is the nurse demonstrating when telling
a depressed patient that all depressed people feel the same?
Answer:
Simple answers
RATIONALE
With false reassurance, it is not possible to guarantee what was said to the
patient. With simple answers, patients feel dismissed and misunderstood.
Chiding is scolding for behavior that may be harmful to the patient. Belittling
involves making fun of the patient in some way.
Question:
A patient states, "I don't seem to be getting my strength back." The nurse
replies, "Don't worry. You are coming along just fine." This response is an
example of
Answer:
false reassurance.
RATIONALE
False reassurance involves telling the patient that there is nothing to worry
about when that may or may not be true. Probing means pushing for more
information. Disagreeing conveys disapproval of the patient's verbalization.
Active listening is a therapeutic strategy.
, Question:
The patient asks, "What is an IVAC thermometer?" The nurse replies, "It is a
heat-sensitive probe inserted into the sublingual area or rectal orifice. Heat
transmission proceeds via an electrical system to a control center that
interprets the temperature and displays it." This reply can be analyzed as
Answer:
unnecessary use of jargon.
RATIONALE
This explanation is unnecessarily scientific and uses nursing jargon when a
simple answer would suffice. The communication described is two-way. Active
listening involves responding therapeutically rather than in a confusing
manner. The nurse's response displays insensitivity.
Question:
Characteristics of one-way communication include all of the following except
Answer:
it always has negative value.
RATIONALE
Always having negative value is not a characteristic of one-way
communication, because one-way communication may have either positive or
negative value. The remaining options are characteristics of one-way
communication.
