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Basic levels within the organization individual, team, organization level
Derailers -insensitivity to others
-poor working relations
-inability to build or lead a team
-authoritarianism
-inability to change and adapt
Human relations movement -increasing numbers of studies/writings from behavioral
scientists focusing on the "human" factor
-collective bargaining legalized in 1935; management looking for other ways to manage
workforce
McGregor's Theory X vs Y one doesn't replace the other; just different perspectives on
people
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Theory x -People dislike work and
avoid it whenever possible
-People need to be coerced
to work
-People require close
supervision at all times
-Most people prefer to be
directed, have little ambition
and avoid responsibility
-top down hierarchal
Theory y -Work is seen as a natural
activity, like play or rest
-Given objectives, people can
be very self-directed
-People become committed to
objectives with some reward
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-Most people are ambitious and can accept (and seek out) responsibility
-in general people think more progressive way of looking at people but different perspectives
Strategic Management -A plan for integrating goals, tactics, policies and actions into a
meaningful whole
-Has two primary elements
--Strategy Formulation (designing/developing a strategy)
--Strategy Implementation (making it happen/implementation)
Strategy Formulation Devoloping a strategy
-starts with a vision
-lofty compelling future state they are trying to make
Goes into a mission
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Internal Analysis-strengths/weaknesses
External Analysis-Opportunities/threats
+
vision
mission
goals
= strategic plan
SWOT analysis is commonly used here
Strategy Implementation Galbraith's Star Model
Focuses on 5 critical elements or organization functioning:
strategy
structure
systems & processes