Strategy The Quest for Competitive
Advantage Concepts and Cases 2024
Release Edition By Arthur Thompson,
Margaret Peteraf, John Gamble,
Strickland (All Chapters 1-12, 100%
Original Verified, A+ Grade)
All Chapters Arranged Reverse:
Chapter 12-1
Correct Answers at The End of Each
Chapter.
This is the Original Test Bank 2024
Release Edition, All Other Files in the
Market are Wrong/Old Questions.
,Chapter 12
Student name:__________
MULTIPLE CHOICE - Choose the one alternative that best completes the statement or
answers the question.
1) Why is a company's corporate culture important?
A) It represents the integration of the strategy and business model that a company has
adopted.
B) It influences the organization's actions and approaches to conducting business.
C) It guides core values and its internal code of ethics.
D) It influences the dedication to ethical conduct and accepted work practices.
E) It codifies formal traditions that company executives are committed to maintaining to
ensure the company's strategy-supportive culture is change resistant.
2) Apple Incorporated's corporate culture is a product of all of the following except
A) the shared values and core business principles and beliefs that management preaches
and practices.
B) its standards of what is ethically acceptable and what is not and the stories that get
told over and over to illustrate and reinforce the company's shared values, business
practices, and traditions.
C) the company's approach to people management and the "chemistry" and "personality"
that permeates its work environment.
D) the work practices and behaviors that define "how we do things around here."
E) its lack of mechanisms for aligning, constraining, and regulating the actions,
decisions, and behaviors of company personnel.
3) Janell is founder and CEO of FlexJobs, a subscription service that's focused on
telecommuting jobs, including freelance, flexible, and part-time work for remote employees.
If you were advising Janell on the factors shaping a company culture at FlexJobs, which
factor would you consider as unimportant?
A) FlexJobs’s core values, beliefs, business principles, and traditions that permeate the
workplace
B) FlexJobs’s work practices and behaviors that define "how we do things around here"
C) FlexJobs’s approach to managing people and its style of operating
D) FlexJobs’s mission, strategy, and business model that her company has adopted
E) the "chemistry" that permeates FlexJobs’s work environment
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,Chapter 12
4) A company's culture is in part defined and identified by
A) its internal work climate and personality—as shaped by its shared values, work
practices, traditions, and ingrained attitudes and behaviors that define "how we do
things around here."
B) whether it employs a low-cost provider, best-cost provider, differentiation, or focused
strategy.
C) whether decision-making is centralized or decentralized and whether it is a single-
business company or a diversified company.
D) how strongly its strategic vision is linked to its core values.
E) whether it is a well-known industry leader, an up-and-coming company that is
gaining market share, a middle-of-the-pack company unlikely to move up in the
industry ranks, or an industry that may or may not survive.
5) A company's culture is not indicative of
A) its company psyche and organizational DNA.
B) its self-replicating operating system that defines how things are done.
C) its core competencies and capabilities along the value chain.
D) company traditions and stories that exemplify behavioral norms.
E) accepted work practices that are held in high esteem.
6) You are considering employment opportunities after graduation. What would you be unlikely
to seek out in identifying a prospective employer's company's culture?
A) the company's defined spirit and character that pervades the work climate
B) the company's resource strengths, core competencies, and competitive capabilities
C) the company's revered traditions and oft-repeated stories about "heroic acts" and
"how we do things around here"
D) the company's approach to people management and the official policies, procedures,
and operating practices that paint the white lines for the behavior of company
personnel
E) the company's shared values, business principles, and ethical standards that
management preaches and practices
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, Chapter 12
7) You are considering employment opportunities after graduation. What would you look for in
identifying a prospective employer's company's culture?
A) the atmosphere, spirit and character that pervades the work climate and the values,
business principles, and ethical standards that management preaches and practices
B) the track record in meeting or beating its financial and strategic performance targets
C) the intensity and makeup of the company's value chain
D) the strategic intent and competitive strategy inherent within the company's efforts for
successful strategy execution
E) the resource strengths, core competencies, and competitive capabilities that permeate
the organization
8) The characterization of these companies' corporate cultures are all correct except
A) W. L. Gore's culture promotes multidiscipline teams to organize around opportunities
and in the process, leaders emerge.
B) Walmart's culture encourages the zealous pursuit of low costs and frugal operating
practices, as well as a strong work ethic.
C) Nordstrom's “Respond to Unreasonable Customer Requests” is seen as a heroic act.
D) Apple's “We’re perfectionists. Idealists. Inventors. Forever tinkering with products
and processes, always on the lookout for better, and open about the process.”
E) PUMA’s corporate culture is based on the slogan "Forever Faster."
9) A company's value statement and code of ethics
A) help to mold the culture and communicate what kinds of actions and behaviors are
expected of all company personnel.
B) help prevent it from coming across to customers and the general public as greedy.
C) serve the valuable purpose of making its suppliers hesitant to engage in business
practices that are unethical.
D) are the most important factors determining its reputation with customers, suppliers,
employees, shareholders, and society at large.
E) should always be made a prominent and visible part of the company's strategic intent
and strategy.
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