1. During a communi- Tactics for additional safety:
ty meeting to discuss - front entrance security
vandalism, the over- - lighting
all consensus is to - security patrols
add additional educa- - additional surveillance
tion for their children - limit to 1 entrance
about being responsi-
ble. Based on what
is known about deter-
ring vandalism, what
should you do?
2. What is the result of Understand the effectiveness of communication
analyzing current pub- channels.
lic relations efforts?
Discover the impact of different messages, chan-
nels, and markets. Understand effectiveness of
message and channels. A/B Testing.
3. What are the goals Increase open communication (back and forth) and
of public relations ef- raise awareness and a positive image.
forts?
Positive media relations is a results of a mix for
reactive, proactive and interactive roles.
4. What is the differ- Reactive - responding to media requests
ence between reactive, Proactive - informing media of upcoming events,
proactive, and interac- news
tive roles within public Interactive - development of partnerships and rela-
relations? tionship that benefits both
5. What type of main- Site-specific scheduled inspections. Inspections
tenance tasks should are the foundations of both a good risk manage-
be employed in order ment plan and maintenance program. This helps
to reduce opening in- professionals provide a safe environment for leisure
juries from premises participants. Opening and closing checklists are
defect? part of daily facility management.
6.
, CPRP Practice Test with Verified Answers Graded A+
What is premises de- The concept that the facility is responsible if there is
fect? an incident that could have been prevented without
negligence.
7. Who should be in- All staff who are impacted by the policies should be
volved in developing the ones who develop them. The board approves
policies? the policies. Policies are written and shared once
approved by board. All employees should sign off
that they received the policies.
8. What is the differ- Policies are the guidelines to make management
ence between rules decisions that help reflect principles in all areas of
and policies? parks and rec management; Rules are the specific
actions requires to implement policies.
9. If a building built be- If the facility is modified or built after 1992, then it is
fore 1992 is being required to be accessible.
renovated, and needs
accessibility improve- Caveat --> All barriers must be removed if it does
ments, what is the pro- not cause undo difficulty or expense.
tocol?
10. What are the priori- 1. Provide access to "get through the door."
ties for barrier removal 2. Provide access to the areas of programs and
from the Dept of Jus- services.
tice? 3. Provide access to amenities of restrooms, drink-
ing, phones.
4. Take other measures to programs and facilities
for maximum benefit
11. What must a minor un- A waiver, but it is not enforceable unless signed by
der age 18 have in or- a parent.
der to participate in a
program? An agreement to participate is another document
which describes the dangers, rules, and instruc-
tions about the things parents should discuss with
their children.
12. What is the difference Routine - small regular actions taken to prevent
between routine main- wear and tear
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tenance and preventa- Preventative - to reduce the potential for actual or
tive maintenance? major failures. Also used to prolong life of equip-
ment and reduce "downtime" of essential equip-
ment.
13. What are factors that - Nature of the mechanics of the equipment
determine frequency - Cost of the equipment
of preventative mainte- - How central is the equipment to the service deliv-
nance? ery?
14. If you are on the pro- A change order. It's a change to the construction
ject team for a new process that is common and required to move for-
recreation center, and ward on the project.
a new change occurs
regarding a construc-
tion detail, which pro-
cedure would you use
to change this?
15. With regard to employ- Determine the relative worth of each job in the
ee pay, your supervisor agency compared to other jobs in the agency.
asks you to determine Salaries should be determined by the responsibili-
the equity of pay within ties of the position, the education requirements, the
positions. What do you experience requirements, and supervisory tasks.
do next?
16. What are the most Merit (performance for above satisfactory and ex-
common methods for ceptional) and longevity increases.
salary increases?
17. What is an appraisal in- To measure job performance, this appraisal instru-
strument? ment is developed from the job description, and a
description that explains what is necessary in order
to fulfill the job responsibilities.
18. What other factors be- Fringe benefits, payroll taxes, overtime, vacation
yond an employee's time, holidays, and sick days can exceed actual
salary should go into salaries by 30 - 40 percent.
personnel costs?