©Jason MacConnell 2025 ALL RIGHTS RESERVED.
Comm 211 Exam Questions With Correct
Answers A+
Identifying and harnessing intellectual assets to allow organizations to build on past experiences
is known as what? - Answer✔Knowledge Magegment
Which philosopher played a large role in developing critical approaches to organizational
communication? - Answer✔Karl Marx
_____________ examines factors such as shifting membership and permeable group boundaries
in group research. - Answer✔Bona Fide Group Perspective
The concept of __________ considers how workers can exert counterpressure on the exercise of
power and control. - Answer✔Resistance
If a researcher is interested in learning how power impacts job satisfaction or performance,
they're using a? - Answer✔Traditional Approach
_________ involves the process of learning about certain occupations before entering the
organization. - Answer✔Anticipatory Socialization
The stage used for exerting control in the organization characterized by directly exerting
authoritarian control is? - Answer✔Simple Control
Feminist who work to enhance the opportunity for a variety of marginalized voices to be heard in
society are known as? - Answer✔Standpoint Feminists
When there is more concern with maintaining group relations than there is with making high
quality decisions, this is? - Answer✔Groupthink
____refers to the taken-for-granted assumptions about reality that influence our perceptions
about organizational life. - Answer✔Ideology
When an organization tried to influence the adaptation of individuals, the process of
____________ is occurring.
18 - Answer✔Socialization
When you start to build a retirement account, you are preparing for what? -
Answer✔Organizational Exit
1
, ©Jason MacConnell 2025 ALL RIGHTS RESERVED.
What are the two components of the organizational assimilation process? -
Answer✔Socialization and Individualization
______ and organizational culture are the two classes of information that make up the content of
socialization. - Answer✔Role-Related Information
The phase in which a supervisor and subordinate exchange resources in the further development
of role definitions is? - Answer✔Role-Making
The stage in the socialization process when the new employee has made the transition from
outsider to insider is? - Answer✔Metamorphosis
The process by which a dominant group leads another group to actively participate in the control
process is known as? - Answer✔Hegemony
Realizing the standards for a democratic society, free speech, and human dignity in the
workplace is known as what? - Answer✔Workplace Democracy
______ encompasses the information, skills, procedures, and rules that an individual must grasp
to perform on the job. - Answer✔Role-Related Information
A ______________ represents the variety of decision paths a group may take when making a
decision. - Answer✔Multiple Sequence Model
Our decision-making powers are often limited by cognitive capacity and organizational
constraints. This is known as? - Answer✔Bounded Rationality
According to Marxist theory, the ______ of production refers to actual work processes that occur
within an organization. - Answer✔means
The Phase Model of Decision Making was developed by who in 1970? - Answer✔B.A. Fisher
The five stages in the normative model of decision making are? - Answer✔formulation, concept
development, detailing, evaluation, implementation
25 of 26
The Phase Model of Decision Making consists of what four phases? - Answer✔Role-Making,
Role-Related, Role-Taking, Input
Orientation, Conflict, Emergence, Reinforcement
In 1958, the first scholar(s) to recognize the normative model of decision making was NOT a
good representation were? - Answer✔March & Simon
· Unitary Frame of Reference - Answer✔Emphasis is placed on common organization goals.
Conflict is seen as rare and negative, and power is the natural prerogative management.
2
Comm 211 Exam Questions With Correct
Answers A+
Identifying and harnessing intellectual assets to allow organizations to build on past experiences
is known as what? - Answer✔Knowledge Magegment
Which philosopher played a large role in developing critical approaches to organizational
communication? - Answer✔Karl Marx
_____________ examines factors such as shifting membership and permeable group boundaries
in group research. - Answer✔Bona Fide Group Perspective
The concept of __________ considers how workers can exert counterpressure on the exercise of
power and control. - Answer✔Resistance
If a researcher is interested in learning how power impacts job satisfaction or performance,
they're using a? - Answer✔Traditional Approach
_________ involves the process of learning about certain occupations before entering the
organization. - Answer✔Anticipatory Socialization
The stage used for exerting control in the organization characterized by directly exerting
authoritarian control is? - Answer✔Simple Control
Feminist who work to enhance the opportunity for a variety of marginalized voices to be heard in
society are known as? - Answer✔Standpoint Feminists
When there is more concern with maintaining group relations than there is with making high
quality decisions, this is? - Answer✔Groupthink
____refers to the taken-for-granted assumptions about reality that influence our perceptions
about organizational life. - Answer✔Ideology
When an organization tried to influence the adaptation of individuals, the process of
____________ is occurring.
18 - Answer✔Socialization
When you start to build a retirement account, you are preparing for what? -
Answer✔Organizational Exit
1
, ©Jason MacConnell 2025 ALL RIGHTS RESERVED.
What are the two components of the organizational assimilation process? -
Answer✔Socialization and Individualization
______ and organizational culture are the two classes of information that make up the content of
socialization. - Answer✔Role-Related Information
The phase in which a supervisor and subordinate exchange resources in the further development
of role definitions is? - Answer✔Role-Making
The stage in the socialization process when the new employee has made the transition from
outsider to insider is? - Answer✔Metamorphosis
The process by which a dominant group leads another group to actively participate in the control
process is known as? - Answer✔Hegemony
Realizing the standards for a democratic society, free speech, and human dignity in the
workplace is known as what? - Answer✔Workplace Democracy
______ encompasses the information, skills, procedures, and rules that an individual must grasp
to perform on the job. - Answer✔Role-Related Information
A ______________ represents the variety of decision paths a group may take when making a
decision. - Answer✔Multiple Sequence Model
Our decision-making powers are often limited by cognitive capacity and organizational
constraints. This is known as? - Answer✔Bounded Rationality
According to Marxist theory, the ______ of production refers to actual work processes that occur
within an organization. - Answer✔means
The Phase Model of Decision Making was developed by who in 1970? - Answer✔B.A. Fisher
The five stages in the normative model of decision making are? - Answer✔formulation, concept
development, detailing, evaluation, implementation
25 of 26
The Phase Model of Decision Making consists of what four phases? - Answer✔Role-Making,
Role-Related, Role-Taking, Input
Orientation, Conflict, Emergence, Reinforcement
In 1958, the first scholar(s) to recognize the normative model of decision making was NOT a
good representation were? - Answer✔March & Simon
· Unitary Frame of Reference - Answer✔Emphasis is placed on common organization goals.
Conflict is seen as rare and negative, and power is the natural prerogative management.
2
