onusaTestaBanka01
1) Implementationaputsaplansaintoaoperation,awhileacontrolaprovidesafeedback.
Answer:a TRUE
Explanation:a Successfulamarketingarequiresaefficientaimplementationaandacontrol.aI
mplementationaputsaplansaintoaoperation,aandacontrolaprovidesafeedbackaDifficulty:a
1aEasy
Topic:a GoodaPlansaSetatheaFrameworkaforaImplementationaandaControl
LearningaObjective:a BC01-
01aunderstandahowainformationatechnologyaspeedsaupafeedbackaforabetteraimplementationaandacont
rol.
Bloom's:a Remembera AACSB
:a ReflectiveaThinking
Accessibility:a KeyboardaNavigation
2) Althoughamarketingainformationacanabeagatheredaquickly,aitaisaimpossibleatoaanalyzeaandaut
ilizeatheainformationainarealatime.
Answer:a FALSE
Explanation:a Informationacanabeagatheredaquickly,aandaitacanaalsoabeaanalyzedaquickly.aMarketinga
analyticsacanaoftenahappenainarealatime—whileaanaeventaisahappening.
Difficulty:a1aEasy
Topic:a SpeedaUpaInformationaforaBetteraImplementationaandaControl
LearningaObjective:a BC01-
01aunderstandahowainformationatechnologyaspeedsaupafeedbackaforabetteraimplementationaandacont
rol.
Bloom's:a Remembera AACSB
:a ReflectiveaThinking
Accessibility:a KeyboardaNavigation
3) Theauseaofametricsaandaanalyticalatoolsaallowamarketingamanagersatoamakeatimelyaadjustmentsato
atheiramarketingastrategies.
Answer:a TRUE
Explanation:a Toamoreaeffectivelyaimplementaandacontrolamarketingastrategies,amarketingamanager
samustatakeaadvantageaofatechnologyathatagivesathemamoreainformation,amoreaoften.aMetricsaandaan
alyticalatoolsacanaprovideamarketingamanagersawithafrequentaandatimelyainformation,awhichatheyac
anauseatoaadjustatheiramarketingastrategies.
Difficulty:a1aEasy
Topic:a SpeedaUpaInformationaforaBetteraImplementationaandaControl
LearningaObjective:a BC01-
01aunderstandahowainformationatechnologyaspeedsaupafeedbackaforabetteraimplementationaandacont
rol.
Bloom's:a RememberaAA
CSB:a Technology
1
Copyrighta2019a©aMcGraw-
HillaEducation.aAllarightsareserved.aNoareproductionaoradistributionawithoutatheapriorawrittenaconsentaofaMcGraw-
Hill Education.
,Accessibility:a KeyboardaNavigation
2
Copyrighta2019a©aMcGraw-
HillaEducation.aAllarightsareserved.aNoareproductionaoradistributionawithoutatheapriorawrittenaconsentaofaMcGraw-
Hill Education.
, 4) Theaidealaofadoingathingsabetter,afaster,aandaataloweracostaisaeasyatoaimplementaonceaitaisaac
cepted.
Answer:a FALSE
Explanation:a Theaidealaofadoingathingsabetter,afaster,aandaataloweracostaisaeasyatoaaccept.aButainaprac
ticeaimplementationaisaoftenacomplicatedabyatrade-offsaamongatheathreeaobjectives.
Difficulty:a1aEasy
Topic:a EffectiveaImplementationaMeansathataPlansaWorkaasaIntended
LearningaObjective:a BC01-
02aknowawhyaeffectiveaimplementationaisacriticalatoacustomerasatisfactionaandaprofits.
Bloom's:a Remembera AACSB
:a ReflectiveaThinking
Accessibility:a KeyboardaNavigation
5) Implementingaaastrategyaisastraightforward;athereaareausuallyaonlyaaalimitedanumberaofawaysath
ingsacanagoawrong.
Answer:a FALSE
Explanation:a Thereaareathousandsaofawaysathataaaplanaoraitsaimplementationacanagoaastray.aImplementinga
aastrategyaisaaacomplicatedaprocessaandarequiresaconstantamonitoring.
Difficulty:a1aEasy
Topic:a EffectiveaImplementationaMeansathataPlansaWorkaasaIntended
LearningaObjective:a BC01-
02aknowawhyaeffectiveaimplementationaisacriticalatoacustomerasatisfactionaandaprofits.
Bloom's:a Remembera AACSB
:a AnalyticalaThinking
Accessibility:a KeyboardaNavigation
6) Traditionalaaccountingareportsaareausuallyatooageneralatoabeaofamuchahelpatoatheamarketingam
anagerainacontrollingamarketingaplans.
Answer:a TRUE
Explanation:a Unfortunately,atraditionalaaccountingareportsaareausuallyatooageneralatoabeamuchahelpa
inaansweringatheseaquestions.aAacompanyamayabeashowingaaaprofit,awhilea80apercentaofaitsabusinessa
comesafromaonlya20apercentaofaitsaproducts—
oracustomers.aTheaothera80apercentamayabeaunprofitable.aButawithoutaspecialaanalyses,amanagersaw
on'taknowait.
Difficulty:a1aEasy
Topic:a ControlaProvidesaFeedbackatoaImproveaPlansaandaImplementation
LearningaObjective:a BC01-
02aknowawhyaeffectiveaimplementationaisacriticalatoacustomerasatisfactionaandaprofits.
Bloom's:a Remembera AACSB
:a AnalyticalaThinking
Accessibility:a KeyboardaNavigation
3
Copyrighta2019a©aMcGraw-
HillaEducation.aAllarightsareserved.aNoareproductionaoradistributionawithoutatheapriorawrittenaconsentaofaMcGraw-
Hill Education.