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WGU C215 OPERATIONS MANAGEMENT OBJECTIVE ASSESSMENT LATEST UPDATE 2025 WITH DETAILED QUESTIONS AND CORRECT ANSWERS ALREDY GRADE A+

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WGU C215 OPERATIONS MANAGEMENT OBJECTIVE ASSESSMENT LATEST UPDATE 2025 WITH DETAILED QUESTIONS AND CORRECT ANSWERS ALREDY GRADE A+

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WGU C215 OPERATIONS MANAGEMENT OBJECTIVE
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2024/2025
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WGU C215 OPERATIONS MANAGEMENT OBJECTIVE

ASSESSMENT LATEST UPDATE 2025 WITH DETAILED

QUESTIONS AND CORRECT ANSWERS ALREDY GRADE A+

l

A list of common defects and the number of observed occurrences of each.

- ANSWER-Checklist




how well a product or service meets the targets and tolerances set by

designers. - ANSWER-Conformance to specifications




A philosophy of never ending improvement. - ANSWER-Continuous

improvement




Charts used to evaluate whether a process is operating within

expectations. - ANSWER-Control charts




Eliminates storage and order picking functions of a distribution warehouse.

- ANSWER-Crossdocking

,an integrated effort designed to improve quality performance at every level

of the organization. - ANSWER-Customer defined quality




Japanese award for companies to recognize efforts in quality improvement.

- ANSWER-Deming Prize




Responsible for the movement of material from the manufacturer to the

customer. - ANSWER-Distribution management




Used for short term storage, consolidation, and product mixing. - ANSWER-

Distribution warehouse




the receiving and consolidating of inbound products from different vendors

into a multi-SKU pallet. - ANSWER-Distributor crossdocking




Using the internet and web to do business. - ANSWER-E-commerce

,Independently owned net marketplaces having catalogs representing

thousands of suppliers and designed for spot purchases. - ANSWER-E-

distributors




1. customer focus

2. continuous improvement

3. employee empowerment

4. use of quality tools

5. product design

6. process management

7. managing supplier quality - ANSWER-Total Quality Management (TQM)

Philosophy




Basic function of Six Sigma. Measures the process potential and

performance of processes. The higher the range of Cpk, the improved is

the ability of the process to complete its necessities. Uses both the process

, variability and the process specifications to determine whether the process

is "capable." - ANSWER-Process Capability Index (Cpk)




A disciplined, data-driven approach and methodology for eliminating

defects (driving toward six standard deviations between the mean and the

nearest specification limit) in any process - from manufacturing to

transactional and from product to service. - ANSWER-Six Sigma




The theoretical maximum output of a system in a given period under ideal

conditions. - ANSWER-Design Capacity




The capacity a firm expects to achieve given its current operating

constraints. - ANSWER-Effective Capacity




proximity to customers, transportation, source of labor, community attitude,

proximity to suppliers, and many other factors. - ANSWER-Location

Analysis
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