Managing Human Capital Exam Questions Solved 100% Latest Update 2025 (Already Passed)
HR managers can best support organizational strategy by working to... - Answers Acquire, develop and
retain the best employees
Linda is a manager of department with 30 employees. Linda likes to think of herself as very fashionable
and is very concerned with what others think of her. She walks into her department and fire anyone
who is not dressed in the latest fashions. What has Linda done?Jim feels like - Answers
Mark thinks his employer may not be paying him correctly for overtime he has worked. Which law
governs this issue? - Answers Fair Labor Standards Act of 1938
Jim feels like his boss Tina is making unwelcome sexual advances. She recently offered to give him a
promotion if he will go on a date with her. What type of harassment is Jim experiencing? - Answers
preferential treatment
Oscar wants to avoid discrimination against any of his employees in hiring for a team leader position in
his department. He is required the exact same qualifications for all employees who apply. Andrea thinks
the qualifications discourage women from applying for the promotion. What type of discrimination is
Andrea claiming here? - Answers
Kim believes all Asians are hard workers. This statement is an example of what? - Answers a stereotype
Which term best describes training that can help learners identify the most effective ways of working
with people from a particular culture or country? - Answers diversity-centered training
Nick is a supervisor who has a vacant position on his team. He has been asked to identify and describe
the important aspects of the position and the worker characteristics required to succeed at it. What is
this called? - Answers job analysis
Susan is the new to the company, so Travis is filling her in on how things really work. He tells her about
who is really in charge, who she needs to go to with questions, and how to go about getting things done
without stepping on anyone's toes. What is Travis explaining? - Answers the company's organizational
structure
Eric is the Director of Human Resources. If he wants to help increase the organizational performance of
the company he works for, what should he do? - Answers improve the company's ability to cope with
growth and change
Kendra is hiring in her department and is concerned with enhancing organizational culture. Which
characteristic should she focus on when evaluating applicants? - Answers fit within the organization
Bob is working on his performance goals for this year. He should ensure his goals are... - Answers
challenging and specific
, Sally is Jane's direct supervisor and she has a good knowledge of what Jane's job requires. This is called...
- Answers
Tom has failed to show up for scheduled team meetings twice this month. His manager, Dave,
completed a form specifying the problem's history. Tom's explanation and the company's expectations
for change, along with the consequences for not improving within a specified time period. Dave gave
Tom a copy of this form and placed another copy in his employee file. Which step of progressive
discipline does this describe? - Answers written warning
Xander is Yolanda and Zeek's manager. When Xander completes Yolanda's performance review, he rates
her low because he measures her against Zeek instead of measuring her against the requirements of her
position. This type of bias and error is called.... - Answers the contrast effect
The ongoing process of selecting and managing aspects of the organizations structure to facilitate goal
accomplishment is called... - Answers organizational design
Charlie wants to enhance employee engagement in his department. What can he do to accomplish this
goal? - Answers allow employees to use their unique skills and abilities
Victoria has been thinking about her employees and why they choose to stay with the company. She has
been exploring the idea of organizational commitment and the three different types employees can feel
toward the company. Which of the following is an example of affective commitment? - Answers
Nina, a consultant, has been hired to generate ideas to decrease voluntary turnover. Which of the
following is relevant to her task? - Answers Felicia resigned because she found a better paying job.
Meredith is an office manager who is also responsible for many of the company's human resource tasks.
She has set a goal this year to increase her efforts to support the company's leadership. What action
would best help her reach this goal? - Answers providing employees with opportunities for professional
development and growth
Callie is examining the indirect costs of voluntary turnover in her department. Which of the following is a
cost she should consider? - Answers
Vince is concerned because employees in his call center keep quitting. He is looking for ways to retain
these employees. What strategy can he try using? - Answers training employees in a way that is very
specific to the company's way of doing things
Regina is concerned about an increase to her company's voluntary turnover. Which factor may be
contributing to this trend? - Answers an upswing in the economy
Eric is a good performer, but when he approaches Frank about a raise, Frank tells him to wait until his
annual review in six months - so Eric resigns. This is an example of... - Answers dysfunctional turnover
HR managers can best support organizational strategy by working to... - Answers Acquire, develop and
retain the best employees
Linda is a manager of department with 30 employees. Linda likes to think of herself as very fashionable
and is very concerned with what others think of her. She walks into her department and fire anyone
who is not dressed in the latest fashions. What has Linda done?Jim feels like - Answers
Mark thinks his employer may not be paying him correctly for overtime he has worked. Which law
governs this issue? - Answers Fair Labor Standards Act of 1938
Jim feels like his boss Tina is making unwelcome sexual advances. She recently offered to give him a
promotion if he will go on a date with her. What type of harassment is Jim experiencing? - Answers
preferential treatment
Oscar wants to avoid discrimination against any of his employees in hiring for a team leader position in
his department. He is required the exact same qualifications for all employees who apply. Andrea thinks
the qualifications discourage women from applying for the promotion. What type of discrimination is
Andrea claiming here? - Answers
Kim believes all Asians are hard workers. This statement is an example of what? - Answers a stereotype
Which term best describes training that can help learners identify the most effective ways of working
with people from a particular culture or country? - Answers diversity-centered training
Nick is a supervisor who has a vacant position on his team. He has been asked to identify and describe
the important aspects of the position and the worker characteristics required to succeed at it. What is
this called? - Answers job analysis
Susan is the new to the company, so Travis is filling her in on how things really work. He tells her about
who is really in charge, who she needs to go to with questions, and how to go about getting things done
without stepping on anyone's toes. What is Travis explaining? - Answers the company's organizational
structure
Eric is the Director of Human Resources. If he wants to help increase the organizational performance of
the company he works for, what should he do? - Answers improve the company's ability to cope with
growth and change
Kendra is hiring in her department and is concerned with enhancing organizational culture. Which
characteristic should she focus on when evaluating applicants? - Answers fit within the organization
Bob is working on his performance goals for this year. He should ensure his goals are... - Answers
challenging and specific
, Sally is Jane's direct supervisor and she has a good knowledge of what Jane's job requires. This is called...
- Answers
Tom has failed to show up for scheduled team meetings twice this month. His manager, Dave,
completed a form specifying the problem's history. Tom's explanation and the company's expectations
for change, along with the consequences for not improving within a specified time period. Dave gave
Tom a copy of this form and placed another copy in his employee file. Which step of progressive
discipline does this describe? - Answers written warning
Xander is Yolanda and Zeek's manager. When Xander completes Yolanda's performance review, he rates
her low because he measures her against Zeek instead of measuring her against the requirements of her
position. This type of bias and error is called.... - Answers the contrast effect
The ongoing process of selecting and managing aspects of the organizations structure to facilitate goal
accomplishment is called... - Answers organizational design
Charlie wants to enhance employee engagement in his department. What can he do to accomplish this
goal? - Answers allow employees to use their unique skills and abilities
Victoria has been thinking about her employees and why they choose to stay with the company. She has
been exploring the idea of organizational commitment and the three different types employees can feel
toward the company. Which of the following is an example of affective commitment? - Answers
Nina, a consultant, has been hired to generate ideas to decrease voluntary turnover. Which of the
following is relevant to her task? - Answers Felicia resigned because she found a better paying job.
Meredith is an office manager who is also responsible for many of the company's human resource tasks.
She has set a goal this year to increase her efforts to support the company's leadership. What action
would best help her reach this goal? - Answers providing employees with opportunities for professional
development and growth
Callie is examining the indirect costs of voluntary turnover in her department. Which of the following is a
cost she should consider? - Answers
Vince is concerned because employees in his call center keep quitting. He is looking for ways to retain
these employees. What strategy can he try using? - Answers training employees in a way that is very
specific to the company's way of doing things
Regina is concerned about an increase to her company's voluntary turnover. Which factor may be
contributing to this trend? - Answers an upswing in the economy
Eric is a good performer, but when he approaches Frank about a raise, Frank tells him to wait until his
annual review in six months - so Eric resigns. This is an example of... - Answers dysfunctional turnover
