Questions and CORRECT Answers
Customer Center - CORRECT ANSWER - Where customer specific information is
maintained
Customer contracts - CORRECT ANSWER - Use to create and maintain customer PM
Service schedules
Field quotation/Opp. History - CORRECT ANSWER - Historical repair quotes
Installed item - CORRECT ANSWER - site specific asset data and tags
Order locator - CORRECT ANSWER - a module where you can search for any order
whether it is active or in history
PM Batch scheduler - CORRECT ANSWER - PM order creation - 45 days in advance of
the service being due
Price books - CORRECT ANSWER - customer specific pricing
Service order history - CORRECT ANSWER - historical orders - invoiced or cancelled
Service Order - CORRECT ANSWER - active orders
Territories - CORRECT ANSWER - Vendor zip code assignment and look up
Vendor center - CORRECT ANSWER - Where vendor specific information ins maintained