Exam Questions and CORRECT
Answers
What is CRF? - CORRECT ANSWER - Customer request form
What is uniform advantage? - CORRECT ANSWER - Alternative to paying for
damaged/destroy garments
When should discuss accounts receivable with a customer - CORRECT ANSWER - 30
days past due
Which is not a typical uniform buying motive? - CORRECT ANSWER - Casual Friday
How often do you complete Smith Training? - CORRECT ANSWER - Quarterly
Five keys for Smith Driving? - CORRECT ANSWER - Aim high in steering
Get the big picture
Keep your eyes moving
Leave yourself an out
Make sure they see you
What makes up customers total inventory? - CORRECT ANSWER - Garments in their
possession. Garments in our possession
Which of the following is not components that make up A/R funds? - CORRECT
ANSWER - 45 days past due.
, Minimum expectation for Accounts Receivables? - CORRECT ANSWER - Less than 5%
Who is responsible for appearance and upgrading of garments? - CORRECT ANSWER -
The ssr
Highest you can achieve in net billing? - CORRECT ANSWER - 100% why is this a
question?
If a customer turns in 90 out of 100, what should you do? - CORRECT ANSWER - L/R
the remaining ten
Which is not a standard delivery frequency? - CORRECT ANSWER - Every third week.
What does GRF mean? - CORRECT ANSWER - Garment request form
What are out of service garments? - CORRECT ANSWER - Garments returned for
cleaning, grading, and storage until needed
What two items should the ssr always have? - CORRECT ANSWER - Pen and paper
What is a good alternative to measuring? - CORRECT ANSWER - Size samples
Standard term of Cintas agreement? - CORRECT ANSWER - 60 months
Which is not standard company type? - CORRECT ANSWER - L ten X-- embroidery and
screen printing
Which is not component of creating raving fans? - CORRECT ANSWER - Customers who
are "very satisfied/definitely recommend" cintas