PHC 4117 Exam 1 Study Guide
QUESTIONS & ANSWERS 100%
CORRECT!!
Be aware of the three core functions of public health as related to the ten essential
public health services - ANSWER- Assessment: collect, assemble, analyze, and
translate health information about the community. Measuring/evaluating
- Assurance: necessary health services provided by public health or other public or
private entity helps to meet health goals. Making sure the population is getting the
services needed.
- Policy Development: develop public health policies that use scientific knowledge;
acting in public interest. Guidelines to help drive the assurance
10 Essential Public Health Services - ANSWER1. Monitor health status to identify
community health problems (assessment)
2. Diagnosis and investigate health problems and health hazards in the community
(assessment)
3. Inform, educate, and empower people about health issues (assurance)
4. Mobilize community partnerships to identify and solve problems (assurance)
5. Develop policies and plans that support individual and community health issues
(policy development)
6. Enforce laws and regulations that protect health and ensure safety (assurance)
7. Link people to needed personal health services and assure the provision of health
care and otherwise unavailable (assurance)
8. Assure a competent public health and personal health care workforce (highlights
the need for effective public health leadership training) (assurance)
9. Evaluate effectiveness, accessibility, and quality of personal and population-based
health services (assessment)
10. Research for new insights and innovative solutions to health problems (policy
development)
Know the 5 Bases of Power and Their Relationship to Types of Leaders -
ANSWERFrench and Raven put forward
- Referent power: likability (personal); based on followers' identification with and
liking for the leader
- Expert power: expertise (personal); based on follower's perceptions of the leader's
competence and knowledge
- Legitimate - position power (assigned); control punishment and rewards;
associated with status or formal job authority
- Coercive power: derived from one's capacity to penalize or punish others
, -Reward power: derived from one's capacity to provide rewards to others
Understand the difference between position power and personal power - ANSWER-
Position power: based on rank or position in the organization
- Personal power: based on perception of being knowledgable and likable
Personal Power - ANSWER- Referent: based on followers' identifications and liking
for the leader
-> ex: teacher who is adored by students
- Expert: based on followers' perceptions of the leader's competence
-> ex: a tour guide who is knowledgeable about a foreign country
Position Power - ANSWER- Legitimate: associated with having status or formal job
authority
-> ex: a judge who administers sentences in courtroom
- Reward: derived from having the capacity to provide rewards to others
-> ex: a supervisor who gives rewards to employees who work hard
- Coercive: derived from having the capacity to penalize or punish others
-> ex: a coach who sits players on the bench for being late to practice
Understand the differences between management and leadership - ANSWER- Inside
of the box: manager looks at managing goals and objectives within 12 months
calendar year (operating budget is most important)
- Outside of the box: leader looks forward multiple years out, vision/direction
Management - ANSWER"the process of getting pre-determined activities completed
efficiently and effectively with and through other people"
- Seek to develop order and predictability while leaders create organizational change
- Based on an authority relationship between manager and subordinates, while
leadership is based on an influence relationship between leaders and followers
- More similar to coercion
- Management focuses on position power while leadership focuses on personal
power
What is a learning organization? - ANSWERAn organization that has developed the
continuous capacity to adapt and change
- Feedback loop - important for organizations that are categorized by systems
thinking; all systems have a mission, and all systems need to be present
- if one system is not a learning system, they become unable to relate to other
systems
Different Types of Thinking - ANSWERTraditional:
- Linear (cause and effect)
- Traditional (efficient performance) organization
QUESTIONS & ANSWERS 100%
CORRECT!!
Be aware of the three core functions of public health as related to the ten essential
public health services - ANSWER- Assessment: collect, assemble, analyze, and
translate health information about the community. Measuring/evaluating
- Assurance: necessary health services provided by public health or other public or
private entity helps to meet health goals. Making sure the population is getting the
services needed.
- Policy Development: develop public health policies that use scientific knowledge;
acting in public interest. Guidelines to help drive the assurance
10 Essential Public Health Services - ANSWER1. Monitor health status to identify
community health problems (assessment)
2. Diagnosis and investigate health problems and health hazards in the community
(assessment)
3. Inform, educate, and empower people about health issues (assurance)
4. Mobilize community partnerships to identify and solve problems (assurance)
5. Develop policies and plans that support individual and community health issues
(policy development)
6. Enforce laws and regulations that protect health and ensure safety (assurance)
7. Link people to needed personal health services and assure the provision of health
care and otherwise unavailable (assurance)
8. Assure a competent public health and personal health care workforce (highlights
the need for effective public health leadership training) (assurance)
9. Evaluate effectiveness, accessibility, and quality of personal and population-based
health services (assessment)
10. Research for new insights and innovative solutions to health problems (policy
development)
Know the 5 Bases of Power and Their Relationship to Types of Leaders -
ANSWERFrench and Raven put forward
- Referent power: likability (personal); based on followers' identification with and
liking for the leader
- Expert power: expertise (personal); based on follower's perceptions of the leader's
competence and knowledge
- Legitimate - position power (assigned); control punishment and rewards;
associated with status or formal job authority
- Coercive power: derived from one's capacity to penalize or punish others
, -Reward power: derived from one's capacity to provide rewards to others
Understand the difference between position power and personal power - ANSWER-
Position power: based on rank or position in the organization
- Personal power: based on perception of being knowledgable and likable
Personal Power - ANSWER- Referent: based on followers' identifications and liking
for the leader
-> ex: teacher who is adored by students
- Expert: based on followers' perceptions of the leader's competence
-> ex: a tour guide who is knowledgeable about a foreign country
Position Power - ANSWER- Legitimate: associated with having status or formal job
authority
-> ex: a judge who administers sentences in courtroom
- Reward: derived from having the capacity to provide rewards to others
-> ex: a supervisor who gives rewards to employees who work hard
- Coercive: derived from having the capacity to penalize or punish others
-> ex: a coach who sits players on the bench for being late to practice
Understand the differences between management and leadership - ANSWER- Inside
of the box: manager looks at managing goals and objectives within 12 months
calendar year (operating budget is most important)
- Outside of the box: leader looks forward multiple years out, vision/direction
Management - ANSWER"the process of getting pre-determined activities completed
efficiently and effectively with and through other people"
- Seek to develop order and predictability while leaders create organizational change
- Based on an authority relationship between manager and subordinates, while
leadership is based on an influence relationship between leaders and followers
- More similar to coercion
- Management focuses on position power while leadership focuses on personal
power
What is a learning organization? - ANSWERAn organization that has developed the
continuous capacity to adapt and change
- Feedback loop - important for organizations that are categorized by systems
thinking; all systems have a mission, and all systems need to be present
- if one system is not a learning system, they become unable to relate to other
systems
Different Types of Thinking - ANSWERTraditional:
- Linear (cause and effect)
- Traditional (efficient performance) organization
