MSSC QUALITY EXAM QUESTIONS
COMPLETE SOLUTIONS NEW
UPDATE (VERIFIED ANSWERS)
Accurate data - ✔✔Inspection data requires for making effective manufacturing decisions
Automated inspection - ✔✔A feature of all mistake-proofing systems
A manufacturer has several options to handle nonconforming materials. The option to use a
nonconforming material is acceptable - ✔✔Only if it does not affect performance or cause a safety hazard
A process SOP should include clearly stated procedures for dealing with nonconforming materials. If
nonconformity is detected and there are no written procedures, it is the responsibility of the frontline
worker to - ✔✔Refer the problem to a supervisor or responsible department
Third-party audits provide evidence that a quality program meets standards - ✔✔Acquire or maintain
certification
An auditor bases his/her audit report on data collected by - ✔✔Directly observing the process.
Interviewing workers and supervisors . -Examining production records
Inspections can be carried out for several purposes, including as a part of continuous improvement. To
perform inspections, workers should know how to - ✔✔Read production documents. Use inspection and
analysis tools. Read safety and environmental standards
Human error - ✔✔A possible source of inaccuracy in inspection data
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Inspection plan - ✔✔Communication breakdowns can lead to inaccuracies and poor decisions.
Detailed instructions for communicating results must be included in every
Sampling plan - ✔✔The inspection frequency for any given process depends on a number of factors
Product acceptance - ✔✔The main purpose of inspecting the final product
Traceability - ✔✔Many products require, a record of a material's history
Be aware that the shipment is an exception - ✔✔In some cases, nonconforming goods are shipped to a
customer if the customer
waives the specification. When this happens, workers should:
Many inspections are performed by frontline workers. Quality management
systems require that the company - ✔✔1-Provide training of proper procedures for testing.
2-Include training in health, safety, and environmental procedures.
3-Keep complete documentation of all training.
The purpose of a quality audit - ✔✔Provide assurance that the process follows the guidelines of the
quality plan
The three types of quality audits - ✔✔Internal, external, and third-party
An audit report is always presented to the person or organization requesting the
audit. A summary of each discrepancy from standards should also be available to - ✔✔Production
workers involved in the process
What documentation is required for "first piece" inspections - ✔✔In-process form
Identify problem areas in product design or assembly - ✔✔Product testing must include shipping tests to
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