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10th Edition by Kendall Kenneth and Kendall Julie,
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All Chapters 1 - 16
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,TABLE OF CONTENTS x x
I. Systems Analysis Fundamentals
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1. Systems, Roles, and Development Methodologies
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2. Understanding and Modeling Organization Systems x x x x
3. Project Managementx
II. Information Requirements Analysis
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4. Information Gathering: Interactive Methods
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5. Information Gathering: Unobtrusive Methods
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6. Agile Modeling, Prototyping, and Scrum
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III. The Analysis Process
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7. Using Data Flow Diagrams
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8. Analyzing Systems Using Data Dictionaries
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9. Process Specifications and Structured Decisions
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10. Object-Oriented Systems Analysis and Design Using UML x x x x x x
IV. The Essentials of Design
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11. Designing Effective Output
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12. Designing Effective Inputx x
13. Designing Databases x
14. Human-Computer Interaction and UX Design x x x x
V. Quality Assurance and Implementation
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15. Designing Accurate Data Entry Procedures
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16. Quality Assurance and Implementation
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,Chapter 2 x
Understanding and Modeling Organizational Systems
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Key Points and Objectives
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1. Organizations xare xcomplex xsystems xcomposed xof xinterrelated xand xinterdependent xsubsystems.
2. System xand xsubsystem xboundaries xand xenvironments xhave xan ximpact xon xinformation xsystem xanalysis xand
xdesign.
3. Systems xare xdescribed xas xeither xopen, xwith xfree xflowing xinformation, xor xclosed xwith xrestricted xaccess xto
xinformation.
4. A xvirtual xorganization xis xone xthat xhas xparts xof xthe xorganization xin xdifferent xphysical xlocations. xThey xuse
xcomputer xnetworks xand xcommunications xtechnology xto xwork xon xprojects. xAdvantages xof xa xvirtual
xorganization xare:
A. Reduced xcosts xof xphysical xfacilities
B. More xrapid xresponse xto xcustomer xneeds
C. Flexibility xfor xemployees xto xcare xfor xchildren xor xaging xparents
5. Enterprise xsystems xor xEnterprise xResource xPlanning x(ERP) xdescribes xan xintegrated xorganizational
xinformation xsystem. xThe xsoftware xhelps xthe xflow xof xinformation xbetween xthe xfunctional xareas xwithin xthe
xorganization.
6. ERP xcan xaffect xevery xaspect xof xthe xorganization, xsuch xas:
A. Design xof xemployees’ xwork
B. Skills xrequired xfor xjob xcompetency
C. Strategic xpositioning xof xthe xcompany
7. Many xissues xmust xbe xovercome xfor xthe xERP xinstallation xis xto xbe xdeclared xa xsuccess:
A. User xacceptance
B. Integration xwith xlegacy xsystems xand xthe xsupply xchain
C. Upgrading xfunctionality x(and xcomplexity) xof xERP xmodules
D. Reorganizing xwork xlife xof xusers xand xdecision xmakers
E. Expanded xreach xacross xseveral xorganizations
F. Strategic xrepositioning xof xthe xcompany
8. A xcontext-level xdata xflow xdiagram xis xan ximportant xtool xfor xshowing xdata xused xand xinformation xproduced xby xa
xsystem. xIt xprovides xan xoverview xof xthe xsetting xor xenvironment xthe xsystem xexists xwithin—which xentities xsupply
xand xreceive xdata/information.
9. The xcontext-level xdata xflow xdiagram xis xone xway xto xshow xscope, xor xwhat xis xto xbe xincluded xin xthe xsystem. xThe
, project xhas xa xbudget xthat xhelps xto xdefine xscope.
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