MOPAREXAM24 - Understanding Mopar
Services UPDATED ACTUAL Questions
and CORRECT Answers
Stellantis Roadside Assistance includes towing to the nearest Stellantis dealer and which other
service? - CORRECT ANSWER - Fuel delivery
Which Prepaid Maintenance Plan can be sold in the Service Lane? - CORRECT
ANSWER - Lube, oil and filter plans
Customers can contact Stellantis Roadside Assistance via their vehicle's mobile app or the
________________. - CORRECT ANSWER - Roadside Assistance phone number
The Stella chat bot, Jeep Wave and Wagoneer Client Services are all available __________ -
CORRECT ANSWER - 24 hours a day, 7 days a week
Factory-trained technicians perform standard Express Lane services on vehicles, such as oil and
filter change, tire rotation, fluid top off and ______________. - CORRECT ANSWER -
complimentary multi-point inspection
________ supports owners in accessing information for all their Stellantis vehicles. - CORRECT
ANSWER - My Garage and Digital Glovebox
How many years of complimentary maintenance do Wagoneer retail customers receive with the
Wagoneer Client Services program? - CORRECT ANSWER - 5 years
How can you ensure that your customer has completed their enrollment setup before leaving the
dealership? - CORRECT ANSWER - Have the customer perform an action using their
vehicle's phone app
Services UPDATED ACTUAL Questions
and CORRECT Answers
Stellantis Roadside Assistance includes towing to the nearest Stellantis dealer and which other
service? - CORRECT ANSWER - Fuel delivery
Which Prepaid Maintenance Plan can be sold in the Service Lane? - CORRECT
ANSWER - Lube, oil and filter plans
Customers can contact Stellantis Roadside Assistance via their vehicle's mobile app or the
________________. - CORRECT ANSWER - Roadside Assistance phone number
The Stella chat bot, Jeep Wave and Wagoneer Client Services are all available __________ -
CORRECT ANSWER - 24 hours a day, 7 days a week
Factory-trained technicians perform standard Express Lane services on vehicles, such as oil and
filter change, tire rotation, fluid top off and ______________. - CORRECT ANSWER -
complimentary multi-point inspection
________ supports owners in accessing information for all their Stellantis vehicles. - CORRECT
ANSWER - My Garage and Digital Glovebox
How many years of complimentary maintenance do Wagoneer retail customers receive with the
Wagoneer Client Services program? - CORRECT ANSWER - 5 years
How can you ensure that your customer has completed their enrollment setup before leaving the
dealership? - CORRECT ANSWER - Have the customer perform an action using their
vehicle's phone app
