STRAIGHTERLINE ORGANIZATIONAL
BEHAVIOR (BUS120) EXAM QUESTIONS
WITH CORRECT ANSWERS
in extinction, coworkers respond to an off-color joke by ignoring it - Answer-true
Learning goals are focused on increasing creativity and knowledge - Answer-true
Christie observes that the members of the team are all trying to contribute to the
performance objectives of the team. They are filling the _____ team role - Answer-task
for a team to be affective, some team members need to take on roles that contribute to
the interpersonal relationships of the team members - Answer-maintenance roles
The members involved in this team are of the various ages, ethnicities, and genders -
Answer-heterogeneous work team
The phenomenon that occurs when a groups needs for consensus overcomes its ability
to make rational decisions - Answer-groupthink
Christie notices One member who offers little and claims not to be "the best person" for
the assignments. He lets the other team members do the work - Answer-social loafing
The team members have set a pattern of beginning and ending meetings on time and of
being prepared for each meeting - Answer-norm
The stage at which this team appears to be currently operating is: - Answer-storming
all the following are characteristics of group cohesiveness except: - Answer-competition
is high
The five-stage model of teambuilding lists the stages in this order: - Answer-forming,
storming, norming, performing, adjourning
in the forming stage, leadership style should be: - Answer-clear and directive
Key elements in brainstorming include all but which of the following: - Answer-building
on the ideas of others is not allowed
in this method of decision-making, questionnaires are distributed until an agreement is
reached and anonymity is maintained: - Answer-delphi technique
team decision making is recommended when all but which of the following conditions
are met: - Answer-there are urgent time constraints
, The systems in place that facilitate communication within an organization - Answer-
organizational communication
how communication is facilitated among people - Answer-interpersonal communication
text messages, email, face-to-face conversations - Answer-media
checking for understanding after delivering information - Answer-getting feedback
age, gender, and culture as the impact clear communication - Answer-barriers
The Japanese team members believe that Americans are excitable. They wait to deliver
negative news until the Americans appear receptive - Answer-filtering
One team member believes she can figure out what everyone else on the team is
thinking just by observing their movement - Answer-nonverbal communication or body
language
Christie suggests that the team members reconsider how they relay information. she
thinks that text messaging is unable to carry the date of the other team members need -
Answer-media richness
Radco intended to introduce programmed conflict into the workplace - Answer-true
dysfunctional conflict aids the goals of the organization - Answer-false
some common areas that stimulate conflict are conflicting goals and competition for
organizational resources - Answer-true
conflict management and conflict resolution are the same thing - Answer-false
hella-ilona explained that Radco's management team tends to use a force in conflict
management style, which is type a fied by a high concern for self and a low concern for
others - Answer-true
when redcoats preferred conflict management style fails, they moved to the avoiding
style, which is described as a high concern for self and a high concern for others -
Answer-false
hella-ilona suggests and integrative bargaining style because someone has to win and
someone has to lose - Answer-false
bringing impacted parties together is often a recommended strategy in negotiation -
Answer-true
BEHAVIOR (BUS120) EXAM QUESTIONS
WITH CORRECT ANSWERS
in extinction, coworkers respond to an off-color joke by ignoring it - Answer-true
Learning goals are focused on increasing creativity and knowledge - Answer-true
Christie observes that the members of the team are all trying to contribute to the
performance objectives of the team. They are filling the _____ team role - Answer-task
for a team to be affective, some team members need to take on roles that contribute to
the interpersonal relationships of the team members - Answer-maintenance roles
The members involved in this team are of the various ages, ethnicities, and genders -
Answer-heterogeneous work team
The phenomenon that occurs when a groups needs for consensus overcomes its ability
to make rational decisions - Answer-groupthink
Christie notices One member who offers little and claims not to be "the best person" for
the assignments. He lets the other team members do the work - Answer-social loafing
The team members have set a pattern of beginning and ending meetings on time and of
being prepared for each meeting - Answer-norm
The stage at which this team appears to be currently operating is: - Answer-storming
all the following are characteristics of group cohesiveness except: - Answer-competition
is high
The five-stage model of teambuilding lists the stages in this order: - Answer-forming,
storming, norming, performing, adjourning
in the forming stage, leadership style should be: - Answer-clear and directive
Key elements in brainstorming include all but which of the following: - Answer-building
on the ideas of others is not allowed
in this method of decision-making, questionnaires are distributed until an agreement is
reached and anonymity is maintained: - Answer-delphi technique
team decision making is recommended when all but which of the following conditions
are met: - Answer-there are urgent time constraints
, The systems in place that facilitate communication within an organization - Answer-
organizational communication
how communication is facilitated among people - Answer-interpersonal communication
text messages, email, face-to-face conversations - Answer-media
checking for understanding after delivering information - Answer-getting feedback
age, gender, and culture as the impact clear communication - Answer-barriers
The Japanese team members believe that Americans are excitable. They wait to deliver
negative news until the Americans appear receptive - Answer-filtering
One team member believes she can figure out what everyone else on the team is
thinking just by observing their movement - Answer-nonverbal communication or body
language
Christie suggests that the team members reconsider how they relay information. she
thinks that text messaging is unable to carry the date of the other team members need -
Answer-media richness
Radco intended to introduce programmed conflict into the workplace - Answer-true
dysfunctional conflict aids the goals of the organization - Answer-false
some common areas that stimulate conflict are conflicting goals and competition for
organizational resources - Answer-true
conflict management and conflict resolution are the same thing - Answer-false
hella-ilona explained that Radco's management team tends to use a force in conflict
management style, which is type a fied by a high concern for self and a low concern for
others - Answer-true
when redcoats preferred conflict management style fails, they moved to the avoiding
style, which is described as a high concern for self and a high concern for others -
Answer-false
hella-ilona suggests and integrative bargaining style because someone has to win and
someone has to lose - Answer-false
bringing impacted parties together is often a recommended strategy in negotiation -
Answer-true
