NORTH CAROLINA DEPARTMENT OF PUBLIC
Commitment - ANSWER OSDT Is committed to training Correctional Officers to the highest standards in
decision making skills and Correctional Readiness.
Responsibility - ANSWER We feel a responsibility toward each and every Correctional Officer to offer
quality instruction while promoting teamwork and leadership.
Goal Oriented - ANSWER Toward Officer safety, professional commitment, pride in our work, and
professionalism.
What is the OSDT Training Philosophy? - ANSWER Commitment, Responsibility, and Goal Oriented.,
Training Objectives - ANSWER The key points of the lesson and as such are also used as a basis for
development of the examination questions.
How are the objectives used? - ANSWER 1. Each class has a list of objectives.
2. Are covered in class or by study assignment
3. Are used for review.
The Examination - ANSWER Consists of 100 multiple choice questions. Grade of 70 or higher is
considered a passing score. Score of 95 or above constitutes honor grad. Honor students will receive a
gold deal on their Basic Training Certificate.
Officer Responsibilities - ANSWER 1. Control, custody, and welfare.
2. Maintain discipline and security.
3. Implement policies relating to offenders.
4. Protect from accident, conflict, and hazards.
5. Safeguard health.
6. Provide adequate clothing.
,7. Communicate prison rules and regulations.
8. Maintain control and custody.
9. Report breach of policy and misconduct.
If you observe a breach of order or disciplinary violation what do you do? - ANSWER Report it to the
Facility Head/Designee (Officer In Charge or OIC).
How do you implement policies relating to offenders? - ANSWER 1. Stay current by reading policy and
procedures manual.
2. Read changes as they are distributed. (Ex. work emails, staff meetings LMS acknowledgement.)
3. Attend shift briefings.
What to do during a shift briefing? - ANSWER Listen, ask questions to make sure you understand, and
then make sure to follow the instructions.
How to safeguard health of offenders? - ANSWER 1. By not exposing them to conditions that will
endanger their health.
2. Be careful about work conditions and do not allow offenders to preform work beyond their
capabilities either physically or mentally.
What happens when an offender becomes ill or injured? - ANSWER It is your job responsibility to provide
immediate medical attention.
Who are the sources of information? - ANSWER 1. OIC/Supervisor
2. Chaplin
3. Programs Staff Member
Inappropriate and improper Conduct - ANSWER Conduct that would be considered inappropriate and
improper..
Examples of inappropriate and improper conduct - ANSWER 1. Borrowing anything from an offender.
,2. Lending anything to an offender.
3. Accepting any gift or personal service from offender.
4. Tipping an offender.
5. Making gifts or performing personal services for an offender.
6. Selling or giving any offender intoxicating drink, barbiturates or stimulant drug, or any narcotic, poison
or poisonous substance, except upon the prescription of a physician.
What should the employee do if contacted by family, friends, or close associate of an offender? -
ANSWER The employee shall report this fact to his/her supervisor at the earliest practical time.
What shall an employee do when they learn that a person they know or have had a personal relationship
has come under supervision of or is incarcerated by the Department of Public Safety? - ANSWER The
employee shall report in writing to his/her supervisor within 48 hours of learning that the person is
under supervision or incarcerated.
Personal and Objective Relationships - ANSWER Correctional Officers shall maintain a professional and
objective relationship in their dealings with offenders.
Professional - ANSWER Knowledgeable, trained, a leader, neat in appearance, self-disciplined, FIRM,
FAIR, CONSISTENT, and unimpeachable conduct on and off duty.
Objective Relationship - ANSWER Free from bias and prejudice; empathy not sympathy; impersonal not
cold and aloof.
Categories for Discipline - ANSWER Two categories for causes of disciplinary action are unsatisfactory or
grossly inefficient job performance and unacceptable personal conduct.
Unsatisfactory or grossly inefficient job performance - ANSWER Not meeting the standards that are
needed to perform the job (ex. Slacking off on work assignments)
Unacceptable Personal Conduct - ANSWER Not tolerated behavior that puts your job and the safety of
others at risk.
, What are the steps for disciplinary actions that can be taken? - ANSWER 1. Written Warning
2. Demotion
3. Dismissal
4. Disciplinary suspension without pay
Written Warning - ANSWER 18 months written warning
Demotion - ANSWER Removal of title (ex. A Captain will be demoted back to Officer)
Dismissal - ANSWER Removed from position; terminated fired.
Criminal Offenses - ANSWER NC DPS employees are required to report any civil or criminal charges for
which they receive formal notice, excluding minor traffic non-moving violations where the maximum
possible punishment is a fine and no personal injury is involved.
Process for notification - ANSWER Once arrested or charged, you must notify your supervisor/manager
of the situation immediately upon returning to work or within 24 hours or whichever one is sooner.
Consequence for not notifying - ANSWER 1. Failure to report within the required timeframe is
unacceptable personal conduct and may result in disciplinary action up to and including dismissal.
2. Failure to report to the Criminal Justice Standards Division could result in the loss of your certification.
Court Disposition - ANSWER After you have gone to court and the case has been disposed, you must
submit a certified true copy of the court disposition to your supervisor/manager within 48 hours.
Disciplinary Action - ANSWER Issued based on the documented behavior and Is separate and apart from
the criminal proceedings.
How many sets of rules do certified corrections officers fall under? - ANSWER 1. The rules of the
Department of Public Safety.
2. The rules established by the Criminal Justice Standards Division.
Commitment - ANSWER OSDT Is committed to training Correctional Officers to the highest standards in
decision making skills and Correctional Readiness.
Responsibility - ANSWER We feel a responsibility toward each and every Correctional Officer to offer
quality instruction while promoting teamwork and leadership.
Goal Oriented - ANSWER Toward Officer safety, professional commitment, pride in our work, and
professionalism.
What is the OSDT Training Philosophy? - ANSWER Commitment, Responsibility, and Goal Oriented.,
Training Objectives - ANSWER The key points of the lesson and as such are also used as a basis for
development of the examination questions.
How are the objectives used? - ANSWER 1. Each class has a list of objectives.
2. Are covered in class or by study assignment
3. Are used for review.
The Examination - ANSWER Consists of 100 multiple choice questions. Grade of 70 or higher is
considered a passing score. Score of 95 or above constitutes honor grad. Honor students will receive a
gold deal on their Basic Training Certificate.
Officer Responsibilities - ANSWER 1. Control, custody, and welfare.
2. Maintain discipline and security.
3. Implement policies relating to offenders.
4. Protect from accident, conflict, and hazards.
5. Safeguard health.
6. Provide adequate clothing.
,7. Communicate prison rules and regulations.
8. Maintain control and custody.
9. Report breach of policy and misconduct.
If you observe a breach of order or disciplinary violation what do you do? - ANSWER Report it to the
Facility Head/Designee (Officer In Charge or OIC).
How do you implement policies relating to offenders? - ANSWER 1. Stay current by reading policy and
procedures manual.
2. Read changes as they are distributed. (Ex. work emails, staff meetings LMS acknowledgement.)
3. Attend shift briefings.
What to do during a shift briefing? - ANSWER Listen, ask questions to make sure you understand, and
then make sure to follow the instructions.
How to safeguard health of offenders? - ANSWER 1. By not exposing them to conditions that will
endanger their health.
2. Be careful about work conditions and do not allow offenders to preform work beyond their
capabilities either physically or mentally.
What happens when an offender becomes ill or injured? - ANSWER It is your job responsibility to provide
immediate medical attention.
Who are the sources of information? - ANSWER 1. OIC/Supervisor
2. Chaplin
3. Programs Staff Member
Inappropriate and improper Conduct - ANSWER Conduct that would be considered inappropriate and
improper..
Examples of inappropriate and improper conduct - ANSWER 1. Borrowing anything from an offender.
,2. Lending anything to an offender.
3. Accepting any gift or personal service from offender.
4. Tipping an offender.
5. Making gifts or performing personal services for an offender.
6. Selling or giving any offender intoxicating drink, barbiturates or stimulant drug, or any narcotic, poison
or poisonous substance, except upon the prescription of a physician.
What should the employee do if contacted by family, friends, or close associate of an offender? -
ANSWER The employee shall report this fact to his/her supervisor at the earliest practical time.
What shall an employee do when they learn that a person they know or have had a personal relationship
has come under supervision of or is incarcerated by the Department of Public Safety? - ANSWER The
employee shall report in writing to his/her supervisor within 48 hours of learning that the person is
under supervision or incarcerated.
Personal and Objective Relationships - ANSWER Correctional Officers shall maintain a professional and
objective relationship in their dealings with offenders.
Professional - ANSWER Knowledgeable, trained, a leader, neat in appearance, self-disciplined, FIRM,
FAIR, CONSISTENT, and unimpeachable conduct on and off duty.
Objective Relationship - ANSWER Free from bias and prejudice; empathy not sympathy; impersonal not
cold and aloof.
Categories for Discipline - ANSWER Two categories for causes of disciplinary action are unsatisfactory or
grossly inefficient job performance and unacceptable personal conduct.
Unsatisfactory or grossly inefficient job performance - ANSWER Not meeting the standards that are
needed to perform the job (ex. Slacking off on work assignments)
Unacceptable Personal Conduct - ANSWER Not tolerated behavior that puts your job and the safety of
others at risk.
, What are the steps for disciplinary actions that can be taken? - ANSWER 1. Written Warning
2. Demotion
3. Dismissal
4. Disciplinary suspension without pay
Written Warning - ANSWER 18 months written warning
Demotion - ANSWER Removal of title (ex. A Captain will be demoted back to Officer)
Dismissal - ANSWER Removed from position; terminated fired.
Criminal Offenses - ANSWER NC DPS employees are required to report any civil or criminal charges for
which they receive formal notice, excluding minor traffic non-moving violations where the maximum
possible punishment is a fine and no personal injury is involved.
Process for notification - ANSWER Once arrested or charged, you must notify your supervisor/manager
of the situation immediately upon returning to work or within 24 hours or whichever one is sooner.
Consequence for not notifying - ANSWER 1. Failure to report within the required timeframe is
unacceptable personal conduct and may result in disciplinary action up to and including dismissal.
2. Failure to report to the Criminal Justice Standards Division could result in the loss of your certification.
Court Disposition - ANSWER After you have gone to court and the case has been disposed, you must
submit a certified true copy of the court disposition to your supervisor/manager within 48 hours.
Disciplinary Action - ANSWER Issued based on the documented behavior and Is separate and apart from
the criminal proceedings.
How many sets of rules do certified corrections officers fall under? - ANSWER 1. The rules of the
Department of Public Safety.
2. The rules established by the Criminal Justice Standards Division.
