Walmart Assessment Exam Questions
and Answers 100% Solved | Graded A+
A customer/member tries to use a coupon that is only good for full-
priced items to purchase an item that is on sale. She becomes confused
when you explain that she can't use the coupon.
What would you be most and least likely to do? - ✔✔Most: Apologize for
the confusion and explain that the coupon only applies to full-priced items.
Least:Find your supervisor and ask it he can approve the discount.
Your shift's productivity is slow because one person is not pulling his
share. The rest of the team is getting upset.
What would you be most and least likely to do? - ✔✔Most: Tell the
struggling team member to work faster because
he is holding the team back
Least: Recognize that everyone has a bad day once in a while
Focus on your own work, not someone else's.
1
©JOSHCLAY 2024/2025. YEAR PUBLISHED 2024.
, A customer/member asks you about a new mobile phone that is out of
stock. You expect to have the phone back in a few days, but the
customer/member wants it sooner.
What would you be most and least likely to do? - ✔✔Most: Let her know
you have a similar, less expensive phone in
stock. Ask if she would like to learn more about it.
Least:Apologize and let her know that your store usually has
large stock and will have the phone available again ven
soon.
A coworker did not clean his work area before going home. This could
cause an accident, so you quickly clean up. The next day you see the
coworker.
What would you be most and least likely to do? - ✔✔Most: Tell him he
should be more careful because his work area
could have resulted in an accident
Least: Say nothing to him because the problem has been taken
care of
Your new team is working hard, but they are all less experienced than
2
©JOSHCLAY 2024/2025. YEAR PUBLISHED 2024.
and Answers 100% Solved | Graded A+
A customer/member tries to use a coupon that is only good for full-
priced items to purchase an item that is on sale. She becomes confused
when you explain that she can't use the coupon.
What would you be most and least likely to do? - ✔✔Most: Apologize for
the confusion and explain that the coupon only applies to full-priced items.
Least:Find your supervisor and ask it he can approve the discount.
Your shift's productivity is slow because one person is not pulling his
share. The rest of the team is getting upset.
What would you be most and least likely to do? - ✔✔Most: Tell the
struggling team member to work faster because
he is holding the team back
Least: Recognize that everyone has a bad day once in a while
Focus on your own work, not someone else's.
1
©JOSHCLAY 2024/2025. YEAR PUBLISHED 2024.
, A customer/member asks you about a new mobile phone that is out of
stock. You expect to have the phone back in a few days, but the
customer/member wants it sooner.
What would you be most and least likely to do? - ✔✔Most: Let her know
you have a similar, less expensive phone in
stock. Ask if she would like to learn more about it.
Least:Apologize and let her know that your store usually has
large stock and will have the phone available again ven
soon.
A coworker did not clean his work area before going home. This could
cause an accident, so you quickly clean up. The next day you see the
coworker.
What would you be most and least likely to do? - ✔✔Most: Tell him he
should be more careful because his work area
could have resulted in an accident
Least: Say nothing to him because the problem has been taken
care of
Your new team is working hard, but they are all less experienced than
2
©JOSHCLAY 2024/2025. YEAR PUBLISHED 2024.
