CIW IBA: Lesson 2 Internet Communication
UPDATED ACTUAL Questions and
CORRECT Answers
Ajax - CORRECT ANSWER - A programming methodology that allows users to create
dynamic and interactive Web pages without the need to refresh or reload the page.
Wiki - CORRECT ANSWER - A page or collection of Web pages that can be viewed and
modified by anybody with a Web browser and access to the Internet.
Blog - CORRECT ANSWER - An online journal created by an individual or an
organization that can cover a wide range of topics.
Podcast - CORRECT ANSWER - A Web feed format for downloading audio or digital
media files that can be syndicated, subscribed to and downloaded automatically as new content is
added.
Folksonomy - CORRECT ANSWER - The practice of categorizing online content through
tags, which allows non-technical users to collectively classify and find information.
Semantic Web - CORRECT ANSWER - The implementation by which Web data is
contextualized with the addition of machine-readable metadata.
Mashup - CORRECT ANSWER - A Web page that integrates content and script from
multiple Web sites to create new applications.
Social networking - CORRECT ANSWER - The grouping of individuals with common
interests or goals into specific groups or communities.
Unified Communications - CORRECT ANSWER - A business trend that seeks to simplify
and integrate all forms of communications
, Voice Over IP - CORRECT ANSWER - A technology that converts voice into data packets
for transmission over a packet switched IP network
Call Center - CORRECT ANSWER - A centralized office used for the purpose of
processing a large volume of requests by phone.
Convergence - CORRECT ANSWER - Integration of voice and data networks to create a
unified means of exchanging and storing electronic information.
Contact Center - CORRECT ANSWER - A call center that allows consumers to contact
agents via phone, web, email, chat and text.
Presence - CORRECT ANSWER - An indicator that conveys a person's willingness and
ability to engage in communications such as social networking or instant messaging.
Mobile Computing - CORRECT ANSWER - A person's ability to use technology while
"on the go" like laptop computers, mobile phones and tables.
What is the name of the programming methodology for the Web that enables Web applications to
interact with users in much the same way they do with desktop applications? - CORRECT
ANSWER - Ajax
What term describes the ability of a group to exhibit a greater degree of intelligence by solving
problems collaboratively instead of relying on the intelligence of an individual member? -
CORRECT ANSWER - Collective intelligence
What is the term for an application programming interface (API) that is used to transfer XML
and other text data between a Web server and browser? - CORRECT ANSWER -
XMLHttpRequest
UPDATED ACTUAL Questions and
CORRECT Answers
Ajax - CORRECT ANSWER - A programming methodology that allows users to create
dynamic and interactive Web pages without the need to refresh or reload the page.
Wiki - CORRECT ANSWER - A page or collection of Web pages that can be viewed and
modified by anybody with a Web browser and access to the Internet.
Blog - CORRECT ANSWER - An online journal created by an individual or an
organization that can cover a wide range of topics.
Podcast - CORRECT ANSWER - A Web feed format for downloading audio or digital
media files that can be syndicated, subscribed to and downloaded automatically as new content is
added.
Folksonomy - CORRECT ANSWER - The practice of categorizing online content through
tags, which allows non-technical users to collectively classify and find information.
Semantic Web - CORRECT ANSWER - The implementation by which Web data is
contextualized with the addition of machine-readable metadata.
Mashup - CORRECT ANSWER - A Web page that integrates content and script from
multiple Web sites to create new applications.
Social networking - CORRECT ANSWER - The grouping of individuals with common
interests or goals into specific groups or communities.
Unified Communications - CORRECT ANSWER - A business trend that seeks to simplify
and integrate all forms of communications
, Voice Over IP - CORRECT ANSWER - A technology that converts voice into data packets
for transmission over a packet switched IP network
Call Center - CORRECT ANSWER - A centralized office used for the purpose of
processing a large volume of requests by phone.
Convergence - CORRECT ANSWER - Integration of voice and data networks to create a
unified means of exchanging and storing electronic information.
Contact Center - CORRECT ANSWER - A call center that allows consumers to contact
agents via phone, web, email, chat and text.
Presence - CORRECT ANSWER - An indicator that conveys a person's willingness and
ability to engage in communications such as social networking or instant messaging.
Mobile Computing - CORRECT ANSWER - A person's ability to use technology while
"on the go" like laptop computers, mobile phones and tables.
What is the name of the programming methodology for the Web that enables Web applications to
interact with users in much the same way they do with desktop applications? - CORRECT
ANSWER - Ajax
What term describes the ability of a group to exhibit a greater degree of intelligence by solving
problems collaboratively instead of relying on the intelligence of an individual member? -
CORRECT ANSWER - Collective intelligence
What is the term for an application programming interface (API) that is used to transfer XML
and other text data between a Web server and browser? - CORRECT ANSWER -
XMLHttpRequest
