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1. What is human resource management (HRM)?:the organizational functionrespo
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nsible for attracting, hiring, developing, rewarding, and retaining talent
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2. List the 6 HRM functional areas, and what each area is about in only 1 sentence.:st
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affing, performance management, training and development, rewardsand benefits, heal
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th and safety, and employee-management relations
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3. What is Staffing?:the process of planning, acquiring, deploying, and retainingemplo
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yees that enables the organization to meet its talent needs
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4. WhyisStaffingimportant?:Ithelpstheorganizationexecuteitsbusinessstrat-egy
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5. Training and development: focused on developing employee capabilities throughfor
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malandinformalactivities,careerplanning,organizationaldevelopment,and legal comp
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liance.
6. What is the purpose of Performance Management?:To align individual em-
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ployees' goals and behaviors with organizational goals and strategies
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7. What does Performance Management involve?: Appraising and evaluating pastand
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currentbehaviorsandperformance,andprovidingsuggestionsforimprove-ment
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8. Rewards and benefits:arebothadequateandequitablethatrewardemployeesfor the
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ir contributions to organizational goal attainment are important to employee motivation,
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performance, and retention f f
9. Health and safety:range from wellness, fire and food safety, ergonomics, injurymana
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,gement, disaster preparedness, industrial hygiene, and even bullying and workplace viol
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ence
10. Employee management:relations determines the employment rights of bothemp f f f f f f f f f
loyers and employees f f
11. In addition to managing risk,what are several other ways effective HRMsystem
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s influence performance of an entire organization?: · interest rate a company must p
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ay to borrow money
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· increase a company's value by as much as 30 percent
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12. Explain HRM's role in executing an organization's business strategy.: · Strategic h
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uman resource management aligns a company's values and goals with thebehaviors,val
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ues,andgoalsofemployeesandinfluencesthestrategiesofeachof the firm's human reso
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urce functions, including staffing, performance manage-
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f ment, training and development, and compensation
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· human resource management system supporting the execution of the businessstrat
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egy, guided by the talent philosophy of the organization.
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13. Strategic risk:theoverall talentstrategy, companyculture, ethics,investmentsin pe
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ople, and the implementation of change initiatives.
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, 14. Operational risk:the speed and the effectiveness of talent acquisition, devel- f f f f f f f f f f
opment of employees' skills and the identification and retention of top performers.
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15. Financialrisk:compensation,benefits,turnover,overtime,andtime-to- f f f f f f f
hireandindirectly through errors, accidents, delays, and lost production.
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16. Compliancerisk:legalramifications,particularlyintheareasofdiversity,healthand s f f f f f f f f f f f f
afety, union relations, whistleblowers, and harassment. Because the acqui-
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f sition, retention, and performance of talent have the potential to affect company earning
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s, organizations must identify and manage these risks through effective HRM.
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17. Whatare3specificwaysHRcansupporttheorganizationshoulditchooseto shift it
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s culture?: · HRM contributes to this by posting job ads that give a true sense of what the co
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mpany values and by ensuring that it hires employees with a good person-organization fit.
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· HRM can also reward behaviors that the company values and punish those thatare inc
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onsistent with the culture. f f f
· HRM can train employees on the values of the organization.
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18. Explain 2 situations/reasons that managers across various departments might f f f f f f f f f
seek out HR's guidance?: · HRM supports managers through goals and processesthatpr
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omoteemployeeparticipation,commitment,andidentificationwiththe organization.
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· HRM can assist managers with hiring the right talent at the right time and consid-
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ering whom to let go of during layoffs.
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19. How can HR support and reinforce ethical behavior in the workplace?: -
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HRM can support corporate ethics through the effective hiring of ethical people and the
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training of employees to recognize and handle both ethical and unethicalsituations
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20. Virtue:company valuing honesty that quickly recalls products that might bedefe f f f f f f f f f f f
ctive or dangerous. f f
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