HARTMAN'S CNA CHAPTER 1 EXAM
QUESTIONS AND ANSWERS
Resident and Resident's Family -Answer-Important part of care team
Chain of Command -Answer-The line of authority
Liability -Answer-Legal term meaning you can be held responsible for harming
someone else
Chain of Command Breakdown -Answer-Adminstrator, Head of Medical Services,
Director of Nursing, Assistant Director of Nursing, Staff Development Coordinator,
Nursing supervisors, Charge Nurse, Staff Nurses, Nursing Assistatns
Scope of Practice -Answer-The things you are allowed to do and how to do them
correctly
Policy -Answer-A course of action that should be taken every time a situation occurs
Procedure -Answer-A method, or way, of doing something
HIPAA -Answer-Health Insurance Portability and Accountability Act
Professional -Answer-Having to do with work or a job
Personal -Answer-Your life outside your job
Professionalism -Answer-How you behave when you are on the job
Compassionate -Answer-being caring, concerned, empathetic, and understanding
Empathy -Answer-entering into the feelings of others
Sympathy -Answer-sharing in the feelings of others
Tact -Answer-the ability to understand what is proper when dealing with others
Conscientious -Answer-Always trying to do your best
Dependable -Answer-Keeping commitments
Respectful -Answer-Valuing others individuality
Unprejudiced -Answer-Giving equal care
Tolerant -Answer-Putting aside your opinions to care for someone
, Ethics -Answer-the knowledge of right and wrong
Laws -Answer-rules set to ensure safety and order
Omnibus Budget Reconciliation Act (OBRA) -Answer-Sets minimum standards for
nursing assistant training and identifies residents rights
Quality of Life -Answer-Right to the best care
Services and Activities to Maintain a High Level of Wellness -Answer-The right to
receive correct care
The Right to be Fully informed Regarding Rights and services -Answer-The right to
be told and helped to understand what care and services are available
Participate in Their Own Care -Answer-The right to participate in their own care
Independent Choices -Answer-The right to make choices about their doctors, care,
and treatments
Privacy and confidentiality -Answer-The right to expect privacy with care given
Dignity, Respect, and Freedom -Answer-The right to be respected and treated with
dignity by caregivers
Security of Possessions -Answer-The right to have your possessions be kept safe
Transfers and Discharges -Answer-The right to safety during changes and full
knowledge and consent
Complain -Answer-The right to complain without fear of punishment.
Visits -Answer-The right to have visits
Social Services -Answer-The right to be provided with access to social services
Neglect -Answer-Harming a person by failing to provide care- can be active or
passive
Negligence -Answer-Neglect that results in injury
Malpractice -Answer-When a person is injured due to professional misconduct
Abuse -Answer-Purposefully causing someone pain
Physical abuse -Answer-Harm to a person's body
Psychological abuse -Answer-Emotionally harming a person
QUESTIONS AND ANSWERS
Resident and Resident's Family -Answer-Important part of care team
Chain of Command -Answer-The line of authority
Liability -Answer-Legal term meaning you can be held responsible for harming
someone else
Chain of Command Breakdown -Answer-Adminstrator, Head of Medical Services,
Director of Nursing, Assistant Director of Nursing, Staff Development Coordinator,
Nursing supervisors, Charge Nurse, Staff Nurses, Nursing Assistatns
Scope of Practice -Answer-The things you are allowed to do and how to do them
correctly
Policy -Answer-A course of action that should be taken every time a situation occurs
Procedure -Answer-A method, or way, of doing something
HIPAA -Answer-Health Insurance Portability and Accountability Act
Professional -Answer-Having to do with work or a job
Personal -Answer-Your life outside your job
Professionalism -Answer-How you behave when you are on the job
Compassionate -Answer-being caring, concerned, empathetic, and understanding
Empathy -Answer-entering into the feelings of others
Sympathy -Answer-sharing in the feelings of others
Tact -Answer-the ability to understand what is proper when dealing with others
Conscientious -Answer-Always trying to do your best
Dependable -Answer-Keeping commitments
Respectful -Answer-Valuing others individuality
Unprejudiced -Answer-Giving equal care
Tolerant -Answer-Putting aside your opinions to care for someone
, Ethics -Answer-the knowledge of right and wrong
Laws -Answer-rules set to ensure safety and order
Omnibus Budget Reconciliation Act (OBRA) -Answer-Sets minimum standards for
nursing assistant training and identifies residents rights
Quality of Life -Answer-Right to the best care
Services and Activities to Maintain a High Level of Wellness -Answer-The right to
receive correct care
The Right to be Fully informed Regarding Rights and services -Answer-The right to
be told and helped to understand what care and services are available
Participate in Their Own Care -Answer-The right to participate in their own care
Independent Choices -Answer-The right to make choices about their doctors, care,
and treatments
Privacy and confidentiality -Answer-The right to expect privacy with care given
Dignity, Respect, and Freedom -Answer-The right to be respected and treated with
dignity by caregivers
Security of Possessions -Answer-The right to have your possessions be kept safe
Transfers and Discharges -Answer-The right to safety during changes and full
knowledge and consent
Complain -Answer-The right to complain without fear of punishment.
Visits -Answer-The right to have visits
Social Services -Answer-The right to be provided with access to social services
Neglect -Answer-Harming a person by failing to provide care- can be active or
passive
Negligence -Answer-Neglect that results in injury
Malpractice -Answer-When a person is injured due to professional misconduct
Abuse -Answer-Purposefully causing someone pain
Physical abuse -Answer-Harm to a person's body
Psychological abuse -Answer-Emotionally harming a person
