ACTUAL Questions and CORRECT
Answers
(T or F) it is essential that we do NOT bill a patients third party plan for a partial prescription -
CORRECT ANSWER - true
Michigan law allows the transfer of a controlled substance refill ____ between pharmacies -
CORRECT ANSWER - 1 time
(T or F) pharmacy technicians are allowed to verbally take a Controlled Substance Prescription
over telephone - CORRECT ANSWER - False
WeCare means "Work Efficiently So You Can Care More". Some examples of the 8 Service
Standards Include: - CORRECT ANSWER - immediately follow up on issues and use
Electronic Action notes, work the assigned Queue from the top down, promptly greet &
acknowledge customers
Ms. Example's refill for her Mortin has been rejected due to "refill too soon". After contacting
her, she explained that her Dr. has verbally changed her directions. We should: - CORRECT
ANSWER - Contact her Dr. to verify the direction change and obtain a new prescription
what quantity is needed to fill the following prescription: Amoxil 250 mg QS 1 cap TID for 10
days - CORRECT ANSWER - 30
(T or F) Orginal C-|| prescriptions are allowed to have refills. - CORRECT ANSWER -
False
(T or F) It is NEVER okay for one team member to pull medications and perform and accuracy
scan, while a second team member counts and puts them into vials - CORRECT
ANSWER - True
, New C-|| prescriptions are valid for ___ days from the original date - CORRECT
ANSWER - 90
A reconstitutable medication is good for ____ days once mixed - CORRECT ANSWER -
10-14
A pharmacy technician in Michigan must complete how many continuing education credit hours
to renew their license? - CORRECT ANSWER - 20 hrs
(T or F) 1 ml of Insulin is equivalent to 100 units - CORRECT ANSWER - True
Mortin belongs to which class of medications - CORRECT ANSWER - Non-steroidal anti-
inflammatory
dr's are required to provide a ________ when prescribing a controlled substance - CORRECT
ANSWER - office #, DEA #, office address, and signature
(T or F) In michigan, a pharmacy technician is allowed to make an Offer to Counsel and provide
counseling to Pharmacy patients - CORRECT ANSWER - False
(T orF) One teaspoon is equivalent to 5ml's - CORRECT ANSWER - True
A _____ number is used to search for a specific Third Party Plan in the RxConnect system. -
CORRECT ANSWER - BIN
A ______ number is assigned by CVS to identify each Third Party Plan - CORRECT
ANSWER - condor code