MNGT 361 Chapter 14 Exam Questions
and Correct Answers Already Passed
Arbitrating the actual writing or setting of contract terms is called ________ arbitration.
A) contract
B) bracketed
C) pendulum
D) rights
E) interest - Answer-E
Arbitrating the enforcement or interpretation of contract terms is called ________
arbitration.
A) contract
B) bracketed
C) pendulum
D) rights
E) interest - Answer-D
The duty of fair representation is mandated by the
A) Landrum-Griffin Act.
B) Davis-Bacon Act.
C) Healey Act.
D) Wagner Act.
E) Hartley Act. - Answer-D
Which of the following is the first step in a typical employee-initiated grievance
procedure?
A) The steward and management representative meet and discuss the grievance.
B) The employee discusses the grievance verbally with the supervisor.
C) The grievance is submitted to the production superintendent.
D) The employee consults the industrial relations staff for resolution.
E) The grievance is appealed to arbitration for a binding decision. - Answer-B
Compared to transformational labor relations, the traditional approach is likely to be
associated with
A) higher productivity.
B) greater worker autonomy.
C) more shop-floor cooperation.
D) higher costs.
E) better product quality. - Answer-D
, Which of the following is true of transformational labor relations?
A) It results in lower productivity than does the traditional approach.
B) Workers have greater autonomy than in the traditional approach.
C) There is less feedback than in the traditional approach.
D) The product quality is lower than the quality observed in the traditional approach.
E) The costs are greater than those involved in the traditional approach. - Answer-B
Compared to traditional labor relations, transformational labor relations are associated
with
A) lower productivity.
B) greater control over workers.
C) more shop-floor cooperation.
D) higher costs.
E) lower product quality. - Answer-C
When deciding on differences in pay, which employee is most likely to receive more pay
for doing the same job?
A) Joe has increased skills.
B) Kai has had great performance reviews.
C) Scott has strong moral character.
D) Sue-Ann has been with the company for 25 years.
E) Dominic has mastered all the machinery. - Answer-D
When an employee chooses to communicate a concern to management without
necessarily leaving the company, he or she is following the ________ mechanism.
A) checkoff
B) closed shop
C) withdrawal
D) exit
E) voice - Answer-E
Allen works as an autoworker in a production unit and is a member of an industrial
union. When the workload increases and he loses his work-life balance, he simply
leaves the organization to work in another that has fewer demands. As a member of a
union, Allen follows the ________ mechanism.
A) checkoff
B) closed shop
C) negotiation
D) exit
E) voice - Answer-D
Which of the following is a trend seen in union membership and coverage?
A) Union wage premium in the United States is substantially lower than in other
advanced industrialized countries.
B) Codetermination is mandated by law in the United States.
and Correct Answers Already Passed
Arbitrating the actual writing or setting of contract terms is called ________ arbitration.
A) contract
B) bracketed
C) pendulum
D) rights
E) interest - Answer-E
Arbitrating the enforcement or interpretation of contract terms is called ________
arbitration.
A) contract
B) bracketed
C) pendulum
D) rights
E) interest - Answer-D
The duty of fair representation is mandated by the
A) Landrum-Griffin Act.
B) Davis-Bacon Act.
C) Healey Act.
D) Wagner Act.
E) Hartley Act. - Answer-D
Which of the following is the first step in a typical employee-initiated grievance
procedure?
A) The steward and management representative meet and discuss the grievance.
B) The employee discusses the grievance verbally with the supervisor.
C) The grievance is submitted to the production superintendent.
D) The employee consults the industrial relations staff for resolution.
E) The grievance is appealed to arbitration for a binding decision. - Answer-B
Compared to transformational labor relations, the traditional approach is likely to be
associated with
A) higher productivity.
B) greater worker autonomy.
C) more shop-floor cooperation.
D) higher costs.
E) better product quality. - Answer-D
, Which of the following is true of transformational labor relations?
A) It results in lower productivity than does the traditional approach.
B) Workers have greater autonomy than in the traditional approach.
C) There is less feedback than in the traditional approach.
D) The product quality is lower than the quality observed in the traditional approach.
E) The costs are greater than those involved in the traditional approach. - Answer-B
Compared to traditional labor relations, transformational labor relations are associated
with
A) lower productivity.
B) greater control over workers.
C) more shop-floor cooperation.
D) higher costs.
E) lower product quality. - Answer-C
When deciding on differences in pay, which employee is most likely to receive more pay
for doing the same job?
A) Joe has increased skills.
B) Kai has had great performance reviews.
C) Scott has strong moral character.
D) Sue-Ann has been with the company for 25 years.
E) Dominic has mastered all the machinery. - Answer-D
When an employee chooses to communicate a concern to management without
necessarily leaving the company, he or she is following the ________ mechanism.
A) checkoff
B) closed shop
C) withdrawal
D) exit
E) voice - Answer-E
Allen works as an autoworker in a production unit and is a member of an industrial
union. When the workload increases and he loses his work-life balance, he simply
leaves the organization to work in another that has fewer demands. As a member of a
union, Allen follows the ________ mechanism.
A) checkoff
B) closed shop
C) negotiation
D) exit
E) voice - Answer-D
Which of the following is a trend seen in union membership and coverage?
A) Union wage premium in the United States is substantially lower than in other
advanced industrialized countries.
B) Codetermination is mandated by law in the United States.
