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When does the burden of proof fall on the employer in a disparate impact or disparate
treatment suit? - Answer-When the court rules that disparate impact or disparate
treatment has occurred.
Which of the following examples would most likely NOT be considered evidence of age
discrimination?
A.) Bob is a retired engineer who works part-time as sales at a "big box" home center.
The store manager refers to Bob as Grandpa Bob.
B.) A modeling agency has sent a 52 year old man to pose for a photo shoot for a teen-
oriented product line. The shoot director was overheard to say on the phone, "What
were you think? I gave you our target customer profile."
C.) When James was sent to classes to update his computer skills, his supervisor
commented that she was sure "old dogs could learn new tricks"
D.) The HR managers at a non-profit organization refer to the informal policy of laying
off the most senior and highly-paid employees first as the "age before beauty" policy -
Answer-Bob is a retired engineer who works part-time as sales at a "big box" home
center. The store manager refers to Bob as Grandpa Bob.
In order to ward off a complaint of discrimination, every requirement for employment
must be: - Answer-Directly job related for the position.
The Age Discrimination of Employment Act protects individuals over the age of ? -
Answer-40
Which of the following companies or institutions would be allowed to discriminate on the
basis of religion: - Answer-St. Mary's Catholic Academy for Girls.
There are two key reasons why employees want flexible work. One is that their work
does not require being in the office all of the time. The other is that: - Answer-They have
long commutes between home and their workplace.
-The most crucial component for diversity programs in organizations to succeed is: -
Answer-The support of top management
, -Work is defined as: - Answer-Effort directed toward producing or accomplishing results
A work flow analysis BEGINS with: - Answer-an examination of the quantity and quality
of the desired and actual outputs?
The three phases of business processes re-engineering are - Answer-Rethink,
redesign, retool
Job design can affect all of the following EXCEPT: - Answer-Organizational strategy
When the depth of the job is increased by adding responsibility for planning, organized,
controlling, and evaluating the jobs, ____ has occurred. - Answer-Job enrichment
Job ____ is the process of shifting a person from job to job. - Answer-Rotation.
Amanda is responding to a job advertisement that describes the company's employees
as "crew members" This company probably uses: - Answer-Work teams
_____ employees work from remote locations via electronic computing and
telecommunications equipment. - Answer-Teleworking
In which of the following scheduling arrangements do employers work a set number of
hours per day at the workplace but vary starting and ending times? - Answer-Flextime
Job analysis is a systematic way to: - Answer-Gather and analyze about the content,
context, and human requirments
The most basic building block of HR management functions is: - Answer-Job Design
A job description identifies the... - Answer-Tasks, duties, and responsibility of a job.
Which of the following would be considered a performance standard for a clerk at a
movie rental store? - Answer-Greets customer within 15 seconds of entering the store.
Human resource management is: - Answer-The designing of organizational systems to
ensure that human talent is used effectively and efficiently to accomplish organizational
goals
The collective value of the capabilities, knowledge, skills, life experiences, and
motivation of an organizational workforce is called: - Answer-Human capital
Which of the following statements about organizational culture is FALSE?
A.) The organization's culture is seen in its norms of expected behaviors, values,
philosophies, rituals, and symbols.
B.) An organization's rules of behavior may not be beneficial and may limit the
organization's performance