PMI-PBA - Tools and Techniques by Category Latest Exam
Questions and Answers.
Elicitation Tools and Techniques - ANS Tools and techniques used to draw out
requirements and assumptions from stakeholders through individual and group settings
and from existing documentation
Types of Elicitation Tools and Techniques - ANS Brainstorming
Document Analysis
Facilitated Workshops
Focus Groups
Interviews
Non-Functional Requirements Analysis
Observation
Prototypes
Surveys'Questionnaires
Domains which use Elicitation Tools and Techniques - ANS Needs Assessment
Analysis
Brainstorming - ANS Elicitation Tool - Needs Assessment/Analysis
To generate a list of ideas quickly in a group setting, usually at the direction fo a facilitator.
Involves group participants interactively generating ideas. Silent brainstorming,
participants first generate their ideas on paper individually and then share with the group
Document Analysis - ANS Elicitation Tool - Needs Assessment/Analysis
Studying available documentation on existing and comparable solutions and identifying
relevant information
Facilitated Workshops - ANS Elicitation Tool - Needs Assessment/Analysis
Brining key cross-functional stakeholders together in a structured meeting to capture
requirements. A workshop may be used to scope, discover, define, prioritize and reach
closure on requirements for the target systems
Focus Groups - ANS Elicitation Tool - Needs Assessment/Analysis
, A facilitated discussion among a group of PRE-QUALIFIED individuals to elicit ideas and
attitude about a specific product, service or opportunity in an interactive group
environment
Interviews - ANS Elicitation Tool - Needs Assessment/Analysis
Systematic approach designed to elicit information from a person or group of people in an
informal or formal setting by talking to an interviewee, asking relevant questions and
documenting the responses
Types of Interviews - ANS Structured - follows a set list or prepared questions
Unstructured -- May begine with a prepared question but questions and discussion will
change as the interview progresses
Synchronous -- Live/Real-Time (face2face/telecommunications)
Asynchronous -- Questions and answers are not exchanged at the same time/not real-
time (emails, recording, discussion boards)
Successful Interviews Depend On - ANS Understanding the Domain
Experience of Interviewer
Skill in Documentation Discussion
Readiness of Interviewee to Provide Information
Degree of Understanding of Business Requirments
Rapport
Non-functional Requirements Analysis - ANS Elicitation Tool - Needs
Assessment/Analysis
To describe the required qualities of a system, such as its usability and performance
characteristics
Observation - ANS Elicitation Tool - Needs Assessment/Analysis
A means of elicitng requirements by observing stakeholders completing activities within
their work environmen
Observation Techniques - ANS Passive/Invisible -- Observe without question or comment
until after the interview is ocmplete
Questions and Answers.
Elicitation Tools and Techniques - ANS Tools and techniques used to draw out
requirements and assumptions from stakeholders through individual and group settings
and from existing documentation
Types of Elicitation Tools and Techniques - ANS Brainstorming
Document Analysis
Facilitated Workshops
Focus Groups
Interviews
Non-Functional Requirements Analysis
Observation
Prototypes
Surveys'Questionnaires
Domains which use Elicitation Tools and Techniques - ANS Needs Assessment
Analysis
Brainstorming - ANS Elicitation Tool - Needs Assessment/Analysis
To generate a list of ideas quickly in a group setting, usually at the direction fo a facilitator.
Involves group participants interactively generating ideas. Silent brainstorming,
participants first generate their ideas on paper individually and then share with the group
Document Analysis - ANS Elicitation Tool - Needs Assessment/Analysis
Studying available documentation on existing and comparable solutions and identifying
relevant information
Facilitated Workshops - ANS Elicitation Tool - Needs Assessment/Analysis
Brining key cross-functional stakeholders together in a structured meeting to capture
requirements. A workshop may be used to scope, discover, define, prioritize and reach
closure on requirements for the target systems
Focus Groups - ANS Elicitation Tool - Needs Assessment/Analysis
, A facilitated discussion among a group of PRE-QUALIFIED individuals to elicit ideas and
attitude about a specific product, service or opportunity in an interactive group
environment
Interviews - ANS Elicitation Tool - Needs Assessment/Analysis
Systematic approach designed to elicit information from a person or group of people in an
informal or formal setting by talking to an interviewee, asking relevant questions and
documenting the responses
Types of Interviews - ANS Structured - follows a set list or prepared questions
Unstructured -- May begine with a prepared question but questions and discussion will
change as the interview progresses
Synchronous -- Live/Real-Time (face2face/telecommunications)
Asynchronous -- Questions and answers are not exchanged at the same time/not real-
time (emails, recording, discussion boards)
Successful Interviews Depend On - ANS Understanding the Domain
Experience of Interviewer
Skill in Documentation Discussion
Readiness of Interviewee to Provide Information
Degree of Understanding of Business Requirments
Rapport
Non-functional Requirements Analysis - ANS Elicitation Tool - Needs
Assessment/Analysis
To describe the required qualities of a system, such as its usability and performance
characteristics
Observation - ANS Elicitation Tool - Needs Assessment/Analysis
A means of elicitng requirements by observing stakeholders completing activities within
their work environmen
Observation Techniques - ANS Passive/Invisible -- Observe without question or comment
until after the interview is ocmplete
