answered to pass
Henry Mintzer Berg’s management roles - correct answer ✔✔
Fred Fiedler's contingency model - correct answer ✔✔good leadership depends on a match between
leadership and situational demands
leadership is part of - correct answer ✔✔one's personality/hard to change
Hersey Blanchard situational leadership model - correct answer ✔✔leaders adjust their styles depending
on the readiness of their followers to perform in a given situation
delegating leadership style - correct answer ✔✔low task low relationship
participating leadership style - correct answer ✔✔low task high relationship
selling leadership style - correct answer ✔✔high task high relationship
telling leadership style - correct answer ✔✔high task low relationship
certainty - correct answer ✔✔complete information is available on action alternatives and consequences
risk - correct answer ✔✔lacks complete information but offers probabilities of likely outcomes
uncertainty - correct answer ✔✔lacks so much information that it is difficult to assign probabilities to
likely outcomes of alternatives
, different models of decision making - correct answer ✔✔
classical decision - correct answer ✔✔decision making with complete information
behavioural decision - correct answer ✔✔decision making with limited information and bounded
rationality
characteristics of 'right' decision method and useful information - correct answer ✔✔
MIS - correct answer ✔✔Management Information System
intelligence informaiton - correct answer ✔✔
how companies do image building - correct answer ✔✔participating in green intiatives
continuous improvement organization - correct answer ✔✔searching for new ways to improve work
quality and performance
experienced organization - correct answer ✔✔
learning organization - correct answer ✔✔continuously changes and imprpoves/adapts to new
circumstances using the lessons of experience (mental models, personal memory, systems thinking,
shared vision, team learning)
internal customers - correct answer ✔✔
external customers - correct answer ✔✔
competitive advantage - correct answer ✔✔core competency that clearly sets an organization apart
from competitors and gives it an advantage over them in the marketplace