Exam (elaborations)

2024 WELLCARE MASTERY EXAM (QUESTIONS AND ANSWERS) 100% CORRECT

Name: 2024 WELLCARE MASTERY EXAM (QUESTIONS AND ANSWERS) 100% CORRECT
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2024 WELLCARE MASTERY EXAM (QUESTIONS AND ANSWERS) 100% CORRECT

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2024 WELLCARE MASTERY

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2024 WELLCARE MASTERY

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2024 WELLCARE MASTERY EXAM (QUESTIONS AND ANSWERS)
V V V V V V

100% CORRECT
V

1.VBrokers/AgentsVcanVaccessVtheVfollowingVresourcesVunderVtheVSharedVResourcesVsecti

onVinVCenteneVWorkbench.

a. TrainingVResources

b. CommissionVResources

c. MarketingVResources

d. AllVofVthese

Answer:Vd.AllVofVThese

2.VAlthoughVoptionsVforVcapturingVandVsubmittingVSOAsVvaryVbyVhealthVplan,VWellcareV

acceptsVSOAsVinVwhichVofVtheVfollowingVmethods?

a. Ascend

b. Telephonic

c. Paper

d. AllVofVthese

Answer:Vd.AllVofVThese

3.VMarketingVbenefitsVinVaVserviceVareaVwhereVthoseVbenefitsVareVnotVavailableVisVprohibi

tedVandVconsideredVmisleadingVunlessVthatVisVunavoidableVbecauseVofVlocal/regionalVorV

mediaVuse.

 True

,  False

Answer:VTrue

4.VWhichVelementsVareVavailableVasVpartVofVWellcare'sVSalesVSupportVmodel?

a. Onlin

b. Loca

c. Corporate

d. AllVofVthese

Answer:Vd.VAllVofVthese

5.VAVgrievanceVrequest,VorVanyVevidenceVconcerningVaVgrievance,VmustVbeVfiledVorallyVor

inVwritingVnoVlaterVthanV_____VcalendarVdaysVfromVtheVdateVofVtheVeventVorVtheVdateVth
V

eVmemberVisVmadeVawareVofVtheVissue.

a. 30

b. 45

c. 60

d. 90

Answer:Vc.V60

6.VBrokers/AgentsVmayVbeVinvestigatedVafterVbeingVsuspectedVofVnoncompliantVactivityVr

eportedVthroughVa:

(SelectVallVthatVapply.)

, a. ComplaintVTrackingVModuleV(CTM)

b. YelpVReview

c. Grievance

d. SecretVShopVFinding

Answer:Va.ComplaintVTrackingVModuleV(CTM)

c.Grievance

d.SecretVShopVFinding

7.VBrokers/AgentsVcanVsubmitVaVsupportVticketVonlineVthroughVtheirVCenteneVWorkbenc

hVportal.

 True

 False

Answer:VTrue

8.VWhenVanVenrollmentVapplicationVisVcompletedVinVAscend,Vbrokers/agentsVcanVcomplet

eVaVHealthVRiskVAssessmentV(HRA)VdirectlyVinVAscendVafterVtheVenrollmentVapplication,

throughVtheVValue-BasedVEnrollmentV(VBE)Vportal.
V

 True

 False

Answer:VTrue

9.VWhichVofVtheVfollowingVisVnotVanVexampleVofVProtectedVHealthVInformationV(PHI)?

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Institution: 2024 WELLCARE MASTERY
Course: 2024 WELLCARE MASTERY

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Number of pages: 26
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2024 wellcare mastery exam questions and answers

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2024 WELLCARE MASTERY EXAM (QUESTIONS AND ANSWERS) 100% CORRECT

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