TEST BANK FOR Williams MGMT : PRINCIPLES OF
MANAGEMENT 12TH EDITION/COMPLETE GUIDE 2025/ALL
CHAPTERS 1-18
,TABLE OF CONTENTS
Part I: INTRODUCTION TO MANAGEMENT.
1. Management.
2. The History of Management.
3. Organizational Environments and Cultures.
4. Ethics and Social Responsibility.
Part II: PLANNING.
5. Planning and Decision Making.
6. Organizational Strategy.
7. Innovation and Change.
8. Global Management.
Part III: ORGANIZING.
9. Designing Adaptive Organizations.
10. Managing Teams.
11. Managing Human Resource Systems.
12. Managing Individuals and a Diverse Work Force.
Part IV: LEADING.
13. Motivation.
14. Leadership.
15. Managing Communication.
Part V: CONTROLLING.
16. Control.
17. Managing Information.
18. Managing Service and Manufacturing Operations.
,Chapter 01_Management
1. _____ is defined as getting work done through others.
a. Orientation
b. Marketing
c. Management
d. Accounting
ACCURATE ANSWER:->> c
2. When Ruth was hired by Graham Services Inc. to head its customer service
operations, she was told that her role involved supervising the work of her employees
and ensuring that they did their jobs well. Ruth's job is related to:
a. marketing.
b. recruitment.
c. management.
d. finance.
ACCURATE ANSWER:->> c
3. At Troysten Inc., a construction company, Edwin's job responsibilities include
monitoring the work carried out by the company's site engineers. He is also responsible
for ensuring that all the engineers are provided with ample guidance and supervision so
that they can perform all the assigned tasks to the best of their ability. In the given
scenario, Edwin's job is related to _____.
, a. accounting
b. sales
c. management
d. production
ACCURATE ANSWER:->> c
4. Trent Automobiles Inc. was expecting a large shipment of scrap metal a week earlier.
As the shipment did not arrive on time, the supply manager at Trent Automobiles was
forced to place another order for the same quantity of scrap metal from a local
manufacturer. As a result, its car manufacturing processes got delayed and expenses
increased. In this scenario, Trent Automobiles is demonstrating a lack of _____.
a. synergy
b. disintermediation
c. automation
d. efficiency
ACCURATE ANSWER:->> d
6. To reduce manual errors, Debronth Inc., a machinery manufacturing company,
automated most of its production processes using Computer Numeric Control (CNC)
machines. This reduced the labor cost, wastage of raw materials, and rejection of
finished goods due to quality issues. In the context of management, the automation of
production processes at Debronth Inc. exemplifies _____.
a. synergy
MANAGEMENT 12TH EDITION/COMPLETE GUIDE 2025/ALL
CHAPTERS 1-18
,TABLE OF CONTENTS
Part I: INTRODUCTION TO MANAGEMENT.
1. Management.
2. The History of Management.
3. Organizational Environments and Cultures.
4. Ethics and Social Responsibility.
Part II: PLANNING.
5. Planning and Decision Making.
6. Organizational Strategy.
7. Innovation and Change.
8. Global Management.
Part III: ORGANIZING.
9. Designing Adaptive Organizations.
10. Managing Teams.
11. Managing Human Resource Systems.
12. Managing Individuals and a Diverse Work Force.
Part IV: LEADING.
13. Motivation.
14. Leadership.
15. Managing Communication.
Part V: CONTROLLING.
16. Control.
17. Managing Information.
18. Managing Service and Manufacturing Operations.
,Chapter 01_Management
1. _____ is defined as getting work done through others.
a. Orientation
b. Marketing
c. Management
d. Accounting
ACCURATE ANSWER:->> c
2. When Ruth was hired by Graham Services Inc. to head its customer service
operations, she was told that her role involved supervising the work of her employees
and ensuring that they did their jobs well. Ruth's job is related to:
a. marketing.
b. recruitment.
c. management.
d. finance.
ACCURATE ANSWER:->> c
3. At Troysten Inc., a construction company, Edwin's job responsibilities include
monitoring the work carried out by the company's site engineers. He is also responsible
for ensuring that all the engineers are provided with ample guidance and supervision so
that they can perform all the assigned tasks to the best of their ability. In the given
scenario, Edwin's job is related to _____.
, a. accounting
b. sales
c. management
d. production
ACCURATE ANSWER:->> c
4. Trent Automobiles Inc. was expecting a large shipment of scrap metal a week earlier.
As the shipment did not arrive on time, the supply manager at Trent Automobiles was
forced to place another order for the same quantity of scrap metal from a local
manufacturer. As a result, its car manufacturing processes got delayed and expenses
increased. In this scenario, Trent Automobiles is demonstrating a lack of _____.
a. synergy
b. disintermediation
c. automation
d. efficiency
ACCURATE ANSWER:->> d
6. To reduce manual errors, Debronth Inc., a machinery manufacturing company,
automated most of its production processes using Computer Numeric Control (CNC)
machines. This reduced the labor cost, wastage of raw materials, and rejection of
finished goods due to quality issues. In the context of management, the automation of
production processes at Debronth Inc. exemplifies _____.
a. synergy
