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HRIR 3021|QUESTIONS & ANSWERS VERIFIED SOLUTIONS 100%|GRADE A+|LATEST 2024/2025

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HRIR 3021|QUESTIONS & ANSWERS VERIFIED SOLUTIONS 100%|GRADE A+|LATEST 2024/2025

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HRIR 3021|QUESTIONS & ANSWERS VERIFIED SOLUTIONS
100%|GRADE A+|LATEST 2024/2025


What are the origins of human resources? - ✔✔Ancient Chinese armies.

The Chinese government created the recruitment process/employee screening in
1500-2000 B.C.

How has HR evolved over the last century? How has the workplace changed and
the perception of worker value? - ✔✔Modern concern for workers first started
during the industrial revolution (1800-1900). The Industrial revolution started in
Great Britain and spread to the rest of the world.

The perception of worker value has gone up. Workers traditionally didn't have any
power, and the supervisor had all the power.

What happened with the Triangle factory fire, and how has that affected the
workplace? - ✔✔A 10 story factory caught on fireFire ladder could only reach 6th
floorMultiple exit doors were locked from the outside to keep workers in.

"The doors were locked to keep out the union organizers"

It was a very visible event and the public got involved. It affected the workplace by
allowing the legalization of unions.

What was the human relations movement and the Hawthorne studies? - ✔✔The
human relations movement occurred from 1927-1932 and was done by Elton
Mayo. He was the author of the Hawthorn Studies

These studies showed that mental attitudes, proper supervision, and informal social
relationships experienced in a group were key to productivity and job satisfaction

What was the research intent of the Hawthorne Studies? - ✔✔Researched how
employees' surroundings and who they were working with affected productivity
and satisfaction.

, Define human resource management and explain how HRM contributes to
organization's performance. - ✔✔"Policies, practices and systems that influence
employees' behavior, attitudes and performance."

HRM contributes by:
- Helping avoid litigation and lawsuits
- Helping recruit and retain the best employees for the company
- Helping write accurate job descriptions

What is the critical role of HRM? What is the central responsibility fo HRM? -
✔✔"How do we hire, promote, develop, and compensate people to achieve these
goals?"

HRs central responsibility is to deliver workforce behaviors needed to achieve
goals

What is human capital? What are different types of human capital? - ✔✔"The
Value of employees' training, experience, judgement, intelligence, insight,
networks"

Two types of human capital: Commitment and Control

Commitment - ✔✔Broadly defined tasks
High employee participation
Highly skilled workers
Extensive training
High wages/benefits

Control - ✔✔Narrowly defined tasks
Low participation
Low skill work
Intense supervision
Limited training
Low wages/benefits

How does human capital provide a competitive advantage? - ✔✔Provides
competitive advantage because human resources are valuable, rare, inimitable and
have no good substitutes

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