PSHRA - SCP NEW EXAM WITH QUESTIONS AND CORRECT
ANSWERS 100% VERIFIED
What are the 5 dysfunctions of a team?
- Absence of trust
- Fear of conflict
- Lack of commitment
- Avoidance of accountability
- Inattention of results
What are the 3 major decision procedures?
Autocratic, consultation, & group decision-making
What is the leadership continuum in decision-making?
The degree of use of authority by the leader vs. the area of freedom of the group.
What are the 4 elements to successful win-win negotiation?
- separate people from the problem
- focus on interests, not positions (ask why)
- invent options for mutual gain
- insist on using objective & fact-based criteria
What are the 5 major categories of Emotional Intelligence?
- self-awareness
- self-regulation
- motivation
, - empathy
- social skills
What is a "compentency"?
A general capability that an individual transfers from one job or task to another.
What is the Competency Model?
What is a paradigm shift?
Tool for reshaping the way people think about HR, & as framework for ID/prioritize
training & development needs of HR.
From: personnel mgmt To: HR management
From: rulemaker To: Consultant
From: Functional orientation To: Business orientation
ANSWERS 100% VERIFIED
What are the 5 dysfunctions of a team?
- Absence of trust
- Fear of conflict
- Lack of commitment
- Avoidance of accountability
- Inattention of results
What are the 3 major decision procedures?
Autocratic, consultation, & group decision-making
What is the leadership continuum in decision-making?
The degree of use of authority by the leader vs. the area of freedom of the group.
What are the 4 elements to successful win-win negotiation?
- separate people from the problem
- focus on interests, not positions (ask why)
- invent options for mutual gain
- insist on using objective & fact-based criteria
What are the 5 major categories of Emotional Intelligence?
- self-awareness
- self-regulation
- motivation
, - empathy
- social skills
What is a "compentency"?
A general capability that an individual transfers from one job or task to another.
What is the Competency Model?
What is a paradigm shift?
Tool for reshaping the way people think about HR, & as framework for ID/prioritize
training & development needs of HR.
From: personnel mgmt To: HR management
From: rulemaker To: Consultant
From: Functional orientation To: Business orientation
