MARRIOTT CASE STUDY QUESTIONS AND
ANSWERS
When Marriott split into two branches what was the hotel management segment
of the business called? - ANSWER Marriott International
Marriott owns most of their hotels outright. - ANSWER False
What colour is Mr Marriott's tie on the cover of Without Reservations? -
ANSWER Red
Bill Marriott opened Marriott's first hotel in which year? - ANSWER 1957
One of the first things that Todd Clist did as EVP of Courtyard and Fairfield
was to: - ANSWER Combine the management of both companies
What was Marriott's first venture outside of the full-service business? -
ANSWER Courtyard
Marriott passed on buying this hotel because of its strange and unusual
mechanics. - ANSWER Hyatt
"Touch points" are when a Marriott associate interacts with a guest - ANSWER
True
Fairfield Inn was designed to meet the needs of the "road warrior." - ANSWER
True
ANSWERS
When Marriott split into two branches what was the hotel management segment
of the business called? - ANSWER Marriott International
Marriott owns most of their hotels outright. - ANSWER False
What colour is Mr Marriott's tie on the cover of Without Reservations? -
ANSWER Red
Bill Marriott opened Marriott's first hotel in which year? - ANSWER 1957
One of the first things that Todd Clist did as EVP of Courtyard and Fairfield
was to: - ANSWER Combine the management of both companies
What was Marriott's first venture outside of the full-service business? -
ANSWER Courtyard
Marriott passed on buying this hotel because of its strange and unusual
mechanics. - ANSWER Hyatt
"Touch points" are when a Marriott associate interacts with a guest - ANSWER
True
Fairfield Inn was designed to meet the needs of the "road warrior." - ANSWER
True
