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1. In a union setting the grievance procedure is a function of:
1. Harassing the supervisor
2. Pattern bargaining
3. Airing gripes
4. Conflict resolution - Answers D
2. The phases in the labor relations process are:
1. Recognition, negotiation, and administration
2. Determining the bargaining unit, collective bargaining, grievance procedures
3. Collection of authorization cards, elections, recognition
4. Collective bargaining, grievances, economic pressures - Answers A
3. A union shop is one where:
1. Membership is required before one can be hired
2. Membership is optional, but dues are required
3. Membership is required within a specified time period after being hired - Answers C
4. An informal process of agreement used by the EEOC for resolving charges of discrimination
1. Constructive discharge
2. Executive orders
3. Conciliation
4. Employment-at-will doctrine - Answers C
5. Legal theory that makes employers liable for the abusive acts of employees if the employer knew or
should have known about the employees' propensity for such conduct.
1. Age Discrimination Act
2. Four-fifths rule
3. Affirmative Action plans
, 4. Negligent hiring - Answers D
6. Money provided to temporarily assist employees who are laid off through no fault of their own:
1. Worker's compensation
2. Medicare
3. Perquisites
4. Unemployment compensation - Answers D
7. A union shop clause states that:
1. Workers who take a job in a bargaining unit do not need to join the union
2. Workers who take a job in a bargaining unit must pay dues to the union but do not need to join
3. Workers must join the union before they will be considered for a job in a bargaining unit
4. Workers who take a job in a bargaining unit must join the union within a certain period of time -
Answers D
8. What is the first step that these employees must take if they no longer wish to be represented by
their union?
1. The employees must request temporary leave from the union
2. The employees must request an investigation by the NLRB
3. The employees must inform union leaders of their dissatisfaction
4. The employees must request a decertification election - Answers D
9. Which of the following legislation prohibits mandatory retirement based on age?
1. Older Worker's Benefit Protection Act (1990)
2. Age Discrimination in Employment Act (1967)
3. Vocational Rehabilitation Act (1973)
4. Title I of the Americans with Disabilities Act (1990) - Answers B
10. The Wagner Act (National Labor Relations Act) was enacted by Congress in:
1. 1935
2. 1936