for
Business
Communicat
ion
Problem
Solving
,Approach
1st
Edition
Rentz
, Business Communication Problem Solving Approach
1ce Edition by Rentz Ch01
TRUE/FALSE - Write 'T' if the statement is true and 'F' if the statement is false. 1)
Communication ranks at or near the top of the business skills needed for success.
true
false
Question Details
Accessibility : Keyboard Navigation
Learning Objective : 01-01 Explain the importance of communication to you and to business.
Topic : 01-02 The Importance of Communication Skills
Bloom's : Remember
Difficulty : Easy
2) The importance of communication skills is the same at all levels of an organization.
true
false
Question Details
Accessibility : Keyboard Navigation
Learning Objective : 01-01 Explain the importance of communication to you and to business.
Topic : 01-02 The Importance of Communication Skills
Bloom's : Understand
Difficulty : Medium
3) It is now MORE important for employees to have visual literacy than verbal literacy.
true
false
Question Details
Accessibility : Keyboard Navigation
Bloom's : Understand Difficulty
: Medium
Learning Objective : 01-03 Describe the skills that are needed by today's business communicators. Topic
: 01-04 Communication Skills—A Breakdown
4) Poor communication negatively affects big businesses, but NOT small businesses.
true
false
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Solving
Approach 1st Edition Rentz
Business Communication Problem Solving Approach
1ce
Edition by Rentz Ch01
Question Details
Accessibility : Keyboard Navigation
Learning Objective : 01-01 Explain the importance of communication to you and to business.
Topic : 01-02 The Importance of Communication Skills
Bloom's : Understand
Difficulty : Medium
5) The ability of people to quickly assess the emotions of those around them and adapt their
words, tone, and gestures accordingly is known as social intelligence.
true
false
Question Details
Accessibility : Keyboard Navigation
Bloom's : Remember Difficulty
: Easy
Learning Objective : 01-03 Describe the skills that are needed by today's business communicators. Topic
: 01-04 Communication Skills—A Breakdown
6) The ability to interact with data, see patterns in data, make data-based decisions, and use
data to design for desired outcomes is known as visual literacy.
true
false
Question Details
Accessibility : Keyboard Navigation
Bloom's : Understand Difficulty
: Medium
Learning Objective : 01-03 Describe the skills that are needed by today's business communicators. Topic
: 01-04 Communication Skills—A Breakdown
7) The widespread use of the Internet and social media has increased companies' attention
to corporate social responsibility.
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