PRACTICE QUESTIONS
1.poInpoanpointerview,potheponursepomaypofindpoitponecessarypotopotakeponotespotopoaidpohispo
orpoherpomemorypolater.poWhichpostatementpoispotrueporegardingponote-taking?po
A)poNote-
takingpomaypoimpedepotheponurse'spoobservationpoofpothepopatient'spononverbalpobehaviors
.
B)poNote-
takingpoallowspothepopatientpotopocontinuepoatpohispoorpoherpoownpopacepoaspotheponursepore
cordspowhatpoisposaid.
C)poNote-
takingpoallowspotheponursepotoposhiftpoattentionpoawaypofrompothepopatient,poresultingpoinpoan
poincreasedpocomfortpolevel.
D)poNote-
takingpoallowspotheponursepotopobreakpoeyepocontactpowithpothepopatient,powhichpomaypoincr
easepohispoorpoherpolevelpoofpocomfort.po-poans--A)poNote-
takingpomaypoimpedepotheponurse'spoobservationpoofpothepopatient'spononverbalpobehaviors
.
Page:po31poSomepousepoofpohistorypoformspoandponote-
takingpomaypobepounavoidable.poButpobepoawarepothatponote-
takingpoduringpothepointerviewpohaspodisadvantages.poItpobreakspoeyepocontactpotoopooften,p
oandpoitposhiftspoattentionpoawaypofrompothepopatient,powhichpodiminishespohispoorpoherposen
sepoofpoimportance.poItpoalsopomaypointerruptpothepopatient'sponarrativepoflow,poandpoitpoimpe
despothepoobservationpoofpothepopatient'spononverbalpobehavior.
2.poDuringpoanpointerview,potheponursepostates,po"Youpomentionedposhortnesspoofpobreath.po
Tellpomepomorepoaboutpothat."poWhichpoverbalposkillpoispousedpowithpothispostatement?
A)poReflection
B)poFacilitation
C)poDirectpoquestion
D)poOpen-endedpoquestionpo-poans--D)poOpen-endedpoquestion
Page:po32poThepoopen-
endedpoquestionpoaskspoforponarrativepoinformation.poItpostatespothepotopicpotopobepodiscuss
edpobutpoonlypoinpogeneralpoterms.poTheponurseposhouldpousepoitpotopobeginpothepointerview,p
,otopointroducepoaponewposectionpoofpoquestions,poandpowheneverpothepopersonpointroducesp
oaponewpotopic.
3.poAponursepoispotakingpocompletepohealthpohistoriespoonpoallpoofpothepopatientspoattendingpo
apowellnesspoworkshop.poOnpothepohistorypoform,poonepoofpothepowrittenpoquestionspoasks,po
"Youpodon'tposmoke,podrink,poorpotakepodrugs,podopoyou?"poThispoquestionpoispoanpoexample
poof:
A)potalkingpotoopomuch.
B)pousingpoconfrontation.
C)pousingpobiasedpoorpoleadingpoquestions.
D)pousingpobluntpolanguagepotopodealpowithpodistastefulpotopics.po-poans--
C)pousingpobiasedpoorpoleadingpoquestions.
Page:po36poThispoispoanpoexamplepoofpousingpoleadingpoorpobiasedpoquestions.poAsking,po"Y
oupodon'tposmoke,podopoyou?"poimpliespothatpoonepoanswerpoispo"better"pothanpoanother.poIfp
othepopersonpowantspotopopleaseposomeone,pohepoorposhepoispoeitherpoforcedpotopoanswerpoi
npoapowaypocorrespondingpotopotheirpoimpliedpovaluespoorpoispomadepotopofeelpoguiltypowhenp
oadmittingpothepootherpoanswer.
4.poDuringpoanpointerview,poapoparentpoofpoapohospitalizedpochildpoisposittingpoinpoanpoopenpo
position.poAspothepointerviewerpobeginspotopodiscusspohisposon'spotreatment,pohowever,pohep
osuddenlypocrossespohispoarmspoagainstpohispochestpoandpocrossespohispolegs.poThispowould
posuggestpothatpothepoparentpois:
A)pojustpochangingpopositions.
B)pomorepocomfortablepoinpothispoposition.
C)potiredpoandponeedspoapobreakpofrompothepointerview.
D)pouncomfortablepotalkingpoaboutpohisposon'spotreatment.po-poans--
D)pouncomfortablepotalkingpoaboutpohisposon'spotreatment.
Page:po37poNotepothepoperson'spoposition.poAnpoopenpopositionpowithpothepoextensionpoofpol
argepomusclepogroupsposhowsporelaxation,pophysicalpocomfort,poandpoapowillingnesspotopos
harepoinformation.poApoclosedpopositionpowithpothepoarmspoandpolegspocrossedpotendspotopol
ookpodefensivepoandpoanxious.poNotepoanypochangepoinpoposture.poIfpoapopersonpoinpoaporela
xedpopositionposuddenlypotenses,poitposuggestspopossiblepodiscomfortpowithpotheponewpotopi
c.
5.poTheponursepoispointerviewingpoapopatientpowhopohaspoapohearingpoimpairment.poWhatpote
chniquespowouldpobepomostpobeneficialpoinpocommunicatingpowithpothispopatient?
A)poDeterminepothepocommunicationpomethodpohepoprefers.
B)poAvoidpousingpofacialpoandpohandpogesturespobecausepomostpohearing-
impairedpopeoplepofindpothispodegrading.
C)poRequestpoaposignpolanguagepointerpreterpobeforepomeetingpowithpohimpotopohelppofacilita
tepothepocommunication.
,D)poSpeakpoloudlypoandpowithpoexaggeratedpofacialpomovementpowhenpotalkingpowithpohimpo
becausepothispohelpspowithpolipporeading.po-poans--
A)poDeterminepothepocommunicationpomethodpohepoprefers.
Pages:po40-
41poTheponurseposhouldpoaskpothepodeafpopersonpothepopreferredpowaypotopocommunicate
—
byposigning,polipporeading,poorpowriting.poIfpothepopersonpopreferspolipporeading,pothenpothepon
urseposhouldpobeposurepotopofacepohimpoorpoherposquarelypoandpohavepogoodpolightingpoonpot
heponurse'spoface.poTheponurseposhouldponotpoexaggeratepolippomovementspobecausepothis
podistortspowords.poSimilarly,poshoutingpodistortspotheporeceptionpoofpoapohearingpoaidpothepo
personpomaypowear.poTheponurseposhouldpospeakposlowlypoandposhouldposupplementpohispo
orpoherpovoicepowithpoappropriatepohandpogesturespoorpopantomime.
6.poTheponursepoispoperformingpoapohealthpointerviewpoonpoapopatientpowhopohaspoapolangua
gepobarrier,poandponopointerpreterpoispoavailable.poWhichpoispothepobestpoexamplepoofpoanpoa
ppropriatepoquestionpoforpotheponursepotopoaskpoinpothisposituation?
A)po"Dopoyoupotakepomedicine?"
B)po"Dopoyouposterilizepothepobottles?"
C)po"Dopoyoupohaveponauseapoandpovomiting?"
D)po"Youpohavepobeenpotakingpoyourpomedicine,pohaven'tpoyou?"po-poans--
A)po"Dopoyoupotakepomedicine?"
Page:po46poInpoaposituationpowherepotherepoispoapolanguagepobarrierpoandponopointerpreterpo
available,pouseposimplepowordspoavoidingpomedicalpojargon.poAvoidpousingpocontractionspoa
ndpopronouns.poUseponounsporepeatedlypoandpodiscusspoonepotopicpoatpoapotime.
7.poApofemalepopatientpodoesponotpospeakpoEnglishpowell,poandpotheponurseponeedspotopocho
osepoanpointerpreter.poWhichpoofpothepofollowingpowouldpobepothepomostpoappropriatepochoic
e?
A)poApotrainedpointerpreter
B)poApomalepofamilypomember
C)poApofemalepofamilypomember
D)poApovolunteerpocollegepostudentpofrompothepoforeignpolanguagepostudiespodepartmentpo-
poans--A)poApotrainedpointerpreter
Page:po46powheneverpopossible,potheponurseposhouldpousepoapotrainedpointerpreter,poprefer
ablypoonepowhopoknowspomedicalpoterminology.poInpogeneral,poanpoolder,pomorepomaturepoi
nterpreterpoispopreferredpotopoapoyounger,polesspoexperiencedpoone,poandpotheposamepogen
derpoispopreferredpowhenpopossible.
8.poTheponursepoispoconductingpoanpointerview.poWhichpoofpothesepostatementspoispotruepore
gardingpoopen-endedpoquestions?poSelectpoallpothatpoapply.
, A)poTheypoelicitpocoldpofacts.
B)poTheypoallowpoforpoself-expression.
C)poTheypobuildpoandpoenhanceporapport.
D)poTheypoleavepointeractionsponeutral.
E)poTheypocallpoforposhortpoone-potopotwo-wordpoanswers.
F)poTheypoarepousedpowhenponarrativepoinformationpoisponeeded.po-poans--
B)poTheypoallowpoforpoself-expression.
C)poTheypobuildpoandpoenhanceporapport.
F)poTheypoarepousedpowhenponarrativepoinformationpo
Page:po32poOpen-endedpoquestionspoallowpoforpoself-
expression,pobuildporapport,poandpoobtainponarrativepoinformation.poThesepofeaturespoenha
ncepocommunicationpoduringpoanpointerview.poThepootherpostatementspoarepoappropriatepof
orpoclosedpoorpodirectpoquestions.
9.poTheponursepoispoconductingpoanpointerviewpoinpoanpooutpatientpoclinicpoandpoispousingpoap
ocomputerpotoporecordpodata.poWhichpoispothepobestpousepoofpothepocomputerpoinpothispositua
tion?poSelectpoallpothatpoapply.
A)poCollectpothepopatient'spodatapoinpoapodirect,poface-to-facepomanner.
B)poEnterpoallpothepodatapoaspothepopatientpostatespoit.
C)poAskpothepopatientpotopowaitpoaspotheponursepoenterspodata.
D)poTypepothepodatapointopothepocomputerpoafterpotheponarrativepoispofullypoexplored.
E)poAllowpothepopatientpotoposeepothepomonitorpoduringpotyping.po-poans--
A)poCollectpothepopatient'spodatapoinpoapodirect,poface-to-facepomanner.
D)poTypepothepodatapointopothepocomputerpoafterpotheponarrativepoispofullypoexplored.
E)poAllowpothepopatientpotoposeepothepomonitorpoduringpotyping.
Page:po32poThepousepoofpoapocomputerpocanpobecomepoapobarrier.poTheponurseposhouldpobe
ginpothepointerviewpoaspousualpobypogreetingpothepopatient,poestablishingporapport,poandpocol
lectingpothepopatient'sponarrativepostorypoinpoapodirectpoface-to-
facepomanner.poOnlypoafterpotheponarrativepoispofullypoexploredposhouldpotheponursepotypepod
atapointopothepocomputer.poWhenpotyping,potheponurseposhouldpopositionpothepomonitorposopo
thatpothepopatientpocanposeepoit.
10.poDuringpoanpoassessment,potheponurseponoticespothatpoapopatientpoispohandlingpoaposmal
lpocharmpothatpoispotiedpotopoapoleatherpostrippoaroundpohisponeck.poWhichpoactionpobypothepon
ursepoispoappropriate?
A)poAskpothepopatientpoaboutpothepoitempoandpoitsposignificance.
B)poAskpothepopatientpotopolockpothepoitempowithpootherpovaluablespoinpothepohospital'sposafe.
C)poTellpothepopatientpothatpoapofamilypomemberposhouldpotakepovaluablespohome.
D)poNopoactionpoisponecessary.po-poans--
A)poAskpothepopatientpoaboutpothepoitempoandpoitsposignificance.