Wellcare ACT Mastery Exam Questions and Answers Verified Solutions

Wellcare ACT Mastery ExamQuestions andAnswersVerified SolutionsCentene requires all contracted brokers/agentsto read, understand, and agree to Centene's Business Ethics and Code of Conduct Policy. True False True Which of the following actions are you required to do when contacted regarding an allegationof noncompliant activity? a. Speak with the investigator as quickly as possible. b. Answer all questions honestly and completely. c.Offerinformation and documentsimportant to the investigation. d. All of the above d. All of the above Communication of PHI can be: (Select all that apply.) a. Written b. Electronic c. ONLYSTUDENT STORE 2024/2025 ALL THE BEST ONLYSTUDENTS 2 DO NOT COPY Verbal a, b, c Wellcare does not need to be informed of all marketing/sales events at which plans or materialswill be presented or distributed (Formal & Informal). Select one: True False False Enrollment applications must be received by Wellcare no later than calendar day(s) following receipt from the beneficiary. a. 1 b. 3 c. 5 d. 7 Clear my choice a. 1 Ascend is a fast, easy, and compliant way for brokers/agentsto submit agent-assisted electronicenrollments. Select one: True False True During an appointment, you may not discuss any products not agreed to in advance by thebeneficiary. Select one: ONLYSTUDENT STORE 2024/2025 ALL THE BEST ONLYSTUDENTS 3 DO NOT COPY True False True A Health Risk Assessment (HRA): a. Provides physicians with an overview of a member's health status. b. Ensures members are able to access care and receive services that meet their needs. c. Is an important part of our quality initiative, directly impacting our Star Ratings. d. All of the above d. All of the above Which elements are available as part of Wellcare'ssalessupport model? a. Online b. Local c. Corporate d. All of the above d. All of the above Once the enrollment is completed, you can save a copy of the application for your reference. Select one: True ONLYSTUDENT STORE 2024/2025 ALL THE BEST ONLYSTUDENTS 4 DO NOT COPY SOAs are required for all personal and individual sales appointments, regardless of the venueorclient relationship (e.g., in-home, conference call, library, walk-in to a broker/agent office). False False Which of the following statements about Scope of Appointment (SOA) is FALSE? a. A signed and completed Scope of Appointment (SOA) is required to be submitted for all agent- assisted enrollments. b. You may n