WORKPLACE READINESS PRACTICE
TEST QUESTIONS WITH COMPLETE
ANSWERS
A person who learns well by sharing and working with others and has a(n) ____
learning style. - Answer-interpersonal
A health maintenance organization (HMO)is an example of medical insurance plans that
known as ____. - Answer-managed care
Employers expect certain things from employees. One important trait that employers
look for in employees is "initiative." Initiative means __________________________ -
Answer-Doing things on your own; being a self starter.
What is the purpose of a cover letter? - Answer-to introduce you to an employer and
explain why you are sending them your résumé
Screen readers are software programs that read text that is on a computer screen out
loud for people with vision or reading impairments. Screen readers are an example of
____. - Answer-assistive technology
Your ____ is your basic outlook on life and your way of looking at people and the world.
- Answer-attitude
Listening and responding with full attention to what is being said is known as ____. -
Answer-active listening
____ skills include listening, problem solving, and maintaining a calm and positive
attitude in challenging situations. - Answer-Customer Relations
A goal that you can accomplish quickly is known as a ____. - Answer-short-term goal
The ability to say and do things in a respectful way is called ____. - Answer-tact
Being ____ means being direct, honest, and polite. - Answer-assertive
If there is a fire in the workplace, you should ____. - Answer-learning the location of
emergency exits, learn first aid, participate in safety training, such as fire drills
A Social Security number ____. - Answer-Is a unique nine-digit number issued by the
federal government
Is required for all U.S. workers
Is an example of information that you will probably need in order to apply for a job
, ____ is a chart that shows the order in which events occur. - Answer-timeline
Constructive criticism ________. - Answer-focuses on both positive and negative points.
is often announced in public rather than in private.
offers solutions.
The U.S. department of Education has organized related occupations into groups
known as - Answer-career clusters
A(n) ____ is a meeting between an employer and a job applicant to discuss possible
employment. - Answer-interview
A ____ is an oversimplified and distorted belief about a person or group. - Answer-
stereotype
Common team problems include: - Answer-unclear goals.
competitiveness among team members.
resentment at lack of individual recognition.
The speaking of each syllable of a word clearly and separately is called ____. - Answer-
enunciation
On Tuesday, Emma's supervisor asks her to work on three projects that need to be
completed by Friday. On Wednesday, Emma realizes that she will not be able to finish
them on time. What should she do? - Answer-Discuss the problem with her supervisor.
Disability benefits, survivors' benefits, retirement benefits, and medical benefits are all
types of ____ benefits. - Answer-Social Security
____ is a job advancement to a position of greater responsibility and authority. -
Answer-A promotion
Technological literacy is ____. - Answer-knowledge about technology and the ability to
use it correctly
Common types of unethical workplace behavior include ____. - Answer-lying,
discrimination, and dishonesty
A spreadsheet application is primarily used to__________. - Answer-manage financial
data
Health insurance, pensions, and transportation help are examples of ____, which are
employment extras that an employer may offer in addition to pay. - Answer-benefits
TEST QUESTIONS WITH COMPLETE
ANSWERS
A person who learns well by sharing and working with others and has a(n) ____
learning style. - Answer-interpersonal
A health maintenance organization (HMO)is an example of medical insurance plans that
known as ____. - Answer-managed care
Employers expect certain things from employees. One important trait that employers
look for in employees is "initiative." Initiative means __________________________ -
Answer-Doing things on your own; being a self starter.
What is the purpose of a cover letter? - Answer-to introduce you to an employer and
explain why you are sending them your résumé
Screen readers are software programs that read text that is on a computer screen out
loud for people with vision or reading impairments. Screen readers are an example of
____. - Answer-assistive technology
Your ____ is your basic outlook on life and your way of looking at people and the world.
- Answer-attitude
Listening and responding with full attention to what is being said is known as ____. -
Answer-active listening
____ skills include listening, problem solving, and maintaining a calm and positive
attitude in challenging situations. - Answer-Customer Relations
A goal that you can accomplish quickly is known as a ____. - Answer-short-term goal
The ability to say and do things in a respectful way is called ____. - Answer-tact
Being ____ means being direct, honest, and polite. - Answer-assertive
If there is a fire in the workplace, you should ____. - Answer-learning the location of
emergency exits, learn first aid, participate in safety training, such as fire drills
A Social Security number ____. - Answer-Is a unique nine-digit number issued by the
federal government
Is required for all U.S. workers
Is an example of information that you will probably need in order to apply for a job
, ____ is a chart that shows the order in which events occur. - Answer-timeline
Constructive criticism ________. - Answer-focuses on both positive and negative points.
is often announced in public rather than in private.
offers solutions.
The U.S. department of Education has organized related occupations into groups
known as - Answer-career clusters
A(n) ____ is a meeting between an employer and a job applicant to discuss possible
employment. - Answer-interview
A ____ is an oversimplified and distorted belief about a person or group. - Answer-
stereotype
Common team problems include: - Answer-unclear goals.
competitiveness among team members.
resentment at lack of individual recognition.
The speaking of each syllable of a word clearly and separately is called ____. - Answer-
enunciation
On Tuesday, Emma's supervisor asks her to work on three projects that need to be
completed by Friday. On Wednesday, Emma realizes that she will not be able to finish
them on time. What should she do? - Answer-Discuss the problem with her supervisor.
Disability benefits, survivors' benefits, retirement benefits, and medical benefits are all
types of ____ benefits. - Answer-Social Security
____ is a job advancement to a position of greater responsibility and authority. -
Answer-A promotion
Technological literacy is ____. - Answer-knowledge about technology and the ability to
use it correctly
Common types of unethical workplace behavior include ____. - Answer-lying,
discrimination, and dishonesty
A spreadsheet application is primarily used to__________. - Answer-manage financial
data
Health insurance, pensions, and transportation help are examples of ____, which are
employment extras that an employer may offer in addition to pay. - Answer-benefits
