WORKPLACE READINESS EXAM Q&A
Which of the following skills would an employer most look for in a customer service job?
- Answer-Good communication skills
When looking at a classified advertisement, what does the term "motivated person"
mean? - Answer-Someone who will get the job done.
In terms of work ethic, what is initiative. - Answer-Working without being told.
What is not an acceptable reason for firing an employee? - Answer-Supervisor does not
like employee.
What is the definition of flexibility in the workplace? - Answer-The ability to adapt to
change.
Which of the following would not be an example of flexibility? - Answer-You complain
when a project requires you to stay late.
Which would not be an appropriate way to criticize an employee's performance? -
Answer-Focus on personal qualities.
Which of the following would not be a positive way to handle a boss's criticism of your
work? - Answer-Blaming coworkers
If you are a new employee and have a suggestion for improving the company, you
should not - Answer-tell your boss you know a way to do this better.
Which one of the following isn't a likely benefit of making a useful suggestion to y/
company? - Answer-Firing.
Which of the following is not a reason that a person might change to part-time hours? -
Answer-More pay
Which of the following is not a benefit of changing jobs? - Answer-Seniority
The standard notice to employees that you are going to leave the company is... -
Answer-2 weeks
The letter of resignation should not contain - Answer-criticism of your employer.
Which of the following could be a negative consequence of a letter of resignation? -
Answer-Employer's unhappiness over your leaving
Which of the following skills would an employer most look for in a customer service job?
- Answer-Good communication skills
When looking at a classified advertisement, what does the term "motivated person"
mean? - Answer-Someone who will get the job done.
In terms of work ethic, what is initiative. - Answer-Working without being told.
What is not an acceptable reason for firing an employee? - Answer-Supervisor does not
like employee.
What is the definition of flexibility in the workplace? - Answer-The ability to adapt to
change.
Which of the following would not be an example of flexibility? - Answer-You complain
when a project requires you to stay late.
Which would not be an appropriate way to criticize an employee's performance? -
Answer-Focus on personal qualities.
Which of the following would not be a positive way to handle a boss's criticism of your
work? - Answer-Blaming coworkers
If you are a new employee and have a suggestion for improving the company, you
should not - Answer-tell your boss you know a way to do this better.
Which one of the following isn't a likely benefit of making a useful suggestion to y/
company? - Answer-Firing.
Which of the following is not a reason that a person might change to part-time hours? -
Answer-More pay
Which of the following is not a benefit of changing jobs? - Answer-Seniority
The standard notice to employees that you are going to leave the company is... -
Answer-2 weeks
The letter of resignation should not contain - Answer-criticism of your employer.
Which of the following could be a negative consequence of a letter of resignation? -
Answer-Employer's unhappiness over your leaving
