SIGN
10TH6EDITION6BY6KENDALL6KENNETH6AND6KENDALL6JULI
E,
ALL6CHAPTERS616-616
,TABLE6OF6CONTENTS
I.6Systems6Analysis6Fundamentals
1. Systems,6Roles,6and6Development6Methodologies
2. Understanding6and6Modeling6Organization6Systems
3. Project6Management
II.6Information6Requirements6Analysis
4. Information6Gathering:6Interactive6Methods
5. Information6Gathering:6Unobtrusive6Methods
6. Agile6Modeling,6Prototyping,6and6Scrum
III.6The6Analysis6Process
7. Using6Data6Flow6Diagrams
8. Analyzing6Systems6Using6Data6Dictionaries
9. Process6Specifications6and6Structured6Decisions
10. Object-Oriented6Systems6Analysis6and6Design6Using6UML
IV.6The6Essentials6of6Design
11. Designing6Effective6Output
12. Designing6Effective6Input
13. Designing6Databases
14. Human-Computer6Interaction6and6UX6Design
V.6Quality6Assurance6and6Implementation
15. Designing6Accurate6Data6Entry6Procedures
16. Quality6Assurance6and6Implementation
,Chapter62
Understanding6and6Modeling6Organizational6Systems
Key6Points6and6Objectives
1. Organizations6are6complex6systems6composed6of6interrelated6and6interdependent6subsystems.
2. System6and6subsystem6boundaries6and6environments6have6an6impact6on6information6system6analysis6and6desi
gn.
3. Systems6are6described6as6either6open,6with6free6flowing6information,6or6closed6with6restricted6access6to6i
nformation.
4. A6virtual6organization6is6one6that6has6parts6of6the6organization6in6different6physical6locations.6They6use6c
omputer6networks6and6communications6technology6to6work6on6projects.6Advantages6of6a6virtual6organiza
tion6are:
A. Reduced6costs6of6physical6facilities
B. More6rapid6response6to6customer6needs
C. Flexibility6for6employees6to6care6for6children6or6aging6parents
5. Enterprise6systems6or6Enterprise6Resource6Planning6(ERP)6describes6an6integrated6organizational6informati
on6system.6The6software6helps6the6flow6of6information6between6the6functional6areas6within6the6organizati
on.
6. ERP6can6affect6every6aspect6of6the6organization,6such6as:
A. Design6of6employees’6work
B. Skills6required6for6job6competency
C. Strategic6positioning6of6the6company
7. Many6issues6must6be6overcome6for6the6ERP6installation6is6to6be6declared6a6success:
A. User6acceptance
B. Integration6with6legacy6systems6and6the6supply6chain
C. Upgrading6functionality6(and6complexity)6of6ERP6modules
D. Reorganizing6work6life6of6users6and6decision6makers
E. Expanded6reach6across6several6organizations
F. Strategic6repositioning6of6the6company
8. A6context-
level6data6flow6diagram6is6an6important6tool6for6showing6data6used6and6information6produced6by6a6system.6It6
provides6an6overview6of6the6setting6or6environment6the6system6exists6within—
which6entities6supply6and6receive6data/information.
, 9. The6context-
level6data6flow6diagram6is6one6way6to6show6scope,6or6what6is6to6be6included6in6the6system.6The6project6has
6a6budget6that6helps6to6define6scope.